Warrantee good news

rd_macgregor · Jan 6, 2010

I just heard today that the Kioti folks gave the OK for the repairs on my DK45 transmission under the extended powertrain warrantee. This will save me a bundle and I should have the tractor back (to clear my driveway!) by the end of the week.
Thanks for all the sympathy and helpful suggestions from forum members, especially those who contacted me in separate PMs. Its really great to have this body of experience, knowledge and friendly advice at hand.
BOB

dourobob · Jan 6, 2010

That is great news as I just took delivery (before Christmas) of a DK45 SE HST.

Good to hear the company is looking after you.
Bob

Steve_Miller · Jan 6, 2010

Never hurts to ask. Glad you got treated well.

Steve

roamrdb · Jan 6, 2010

good for you, thats what makes people buy a given product. kinda funny, i am doing some work for a guy on a 4000 ford, priced and checked parts availability locally, called the man, gave him a price. called the parts man to order the parts, "ohhh nooo" thats not the correct price, "i looked it up for the wrong tractor". i was very clear what kind of tractor i was working on, and very clear what parts i needed. this isnt my first rodeo. just the one piece was a hundred dollars higher. left me hanging after i already priced it to the owner, so i called another local parts co, i know they are working short hours, because of the economy, he acted like it ticked him off for me to bother him, said i will call you back, didnt hear from him for over 48 hours. i have dealt with both of these many times before. by the time he call back i had already ordered my parts from a guy in south carolina, he was more than happy to help me, had a little trouble finding one part, called and kept me posted, glad to help me. got the parts, everything was correct, smooth transaction. i reckon you can guess where i will be getting parts in the future. an old man told me once, "you can shear a sheep many times, but you can only skin him once." any product no matter how good it is, is worthless without help when help is due.

wallace · Jan 6, 2010

Glad to here you getting fixed up.

TheRegMan · Jan 6, 2010

I am glad to hear you were properly taken care of. There was no reason for you to have to pay for those repairs. I had pretty much decided to buy a Kioti but, after reading your post, decided I would not if you were not taken care of. I would just go the Kubota route again. Congrats and thanks to Kioti for standing behind their product!!

Reg

rd_macgregor · Jan 7, 2010

TheRegMan said:
I am glad to hear you were properly taken care of. There was no reason for you to have to pay for those repairs. I had pretty much decided to buy a Kioti but, after reading your post, decided I would not if you were not taken care of. I would just go the Kubota route again. Congrats and thanks to Kioti for standing behind their product!!

Reg

If I was just entering the market...after looking at Rick's new avatar, I'd be tempted not to get a tractor at all!!
BOB

IslandTractor · Jan 8, 2010

rd_macgregor said:
If I was just entering the market...after looking at Rick's new avatar, I'd be tempted not to get a tractor at all!!
BOB

I think he is going to leave that avatar in place until someone buys it from him.

I'm sure it is a good deal.

Damifino · Jan 8, 2010

IslandTractor said:
I think he is going to leave that avatar in place until someone buys it from him. I'm sure it is a good deal.

He will use some sales tactic like, "Just installed new battery and turns over easy"

IslandTractor · Jan 8, 2010

Damifino said:
He will use some sales tactic like, "Just installed new battery and turns over easy"

Nah, he'll wait until Kioti sells him a nearly new motor for cheap money then install that. He's too good a businessman to cheat but he knows how to make a buck.

wallace · Jan 8, 2010

I give you guys a little history and a learning lesson on this tractor.
This tractor only had 10 hours on it when it went over..The customer didn't get hurt..... except his pride.
It went over so easy that there was no paint work needed.
Now for the lesson....
When you purchase a tractor and finance it there is what called physical damage insurance that the lender will provide if you do not get your own insurance.
No matter what GET INSURANCE!
The tractor needed a brand new engine becuase the customer couldn't gather he thoughts quick enough to shut the tractor off and by the time he got to it it was to late.
That my freinds will cost you close to $5,000
With insurance it cost him a delivery charge only.

deputyrpa · Jan 11, 2010

Wel....iffen it was Chinese, and the first thing out of your wife's mouth was, "Shut that **** thing off!", it would have started right back up upon righting.

wallace said:
I give you guys a little history and a learning lesson on this tractor.
This tractor only had 10 hours on it when it went over..The customer didn't get hurt..... except his pride.
It went over so easy that there was no paint work needed.
Now for the lesson....
When you purchase a tractor and finance it there is what called physical damage insurance that the lender will provide if you do not get your own insurance.
No matter what GET INSURANCE!
The tractor needed a brand new engine becuase the customer couldn't gather he thoughts quick enough to shut the tractor off and by the time he got to it it was to late.
That my freinds will cost you close to $5,000
With insurance it cost him a delivery charge only.

IslandTractor · Jan 11, 2010

deputyrpa said:
Wel....iffen it was Chinese, and the first thing out of your wife's mouth was, "Shut that **** thing off!", it would have started right back up upon righting.

Deputy I'm going to guess that you have some personal experience in these matters.

Gil Case · Jan 12, 2010

Now just for future reference, how did you get it back upright??

I suppose you didn't take the time to grease some of those hard to get at grease fittings and change that nice blue oil filter staring right at you while it was upside down.

teg · Jan 12, 2010

deputy, that's a good photo of why you should not have a box blade wider then your tires

...so you don't bend up the 3ph

ouch!

wallace · Jan 13, 2010

It is a customers of mine and he belongs to the local fire dept..
He told me they brought over their fire truck and with ropes and rigging they were able to up right it.
I was not there.

o2batsea · Jan 14, 2010

A kill switch built in to a tilt sensor might be a good idea. It could be rigged to trip at 50 degrees off camber.

IslandTractor · Jan 15, 2010

o2batsea said:
A kill switch built in to a tilt sensor might be a good idea. It could be rigged to trip at 50 degrees off camber.

Yeah but that is one more piece of electronics to potentially go bad and disable the tractor. I prefer the kill switch built into the operator's right hand.