For a long time, I wouldn't set foot in a Menards store. Here's why.
For many years, up until 2012, I was the house carrier at a local plastic pipe manufacturer, and my trucks hauled many truckloads of plastic pipe to Menards stores. Many loads. They were always a complete PITA. With rare exceptions, we would have to drop pipe at from two to six or eight of their stores. You had to have unloading appointments at each store. If you could find a receiver at a store you were lucky, I think they all hid out in the break room if they saw a delivery truck pull in. Even if we only had a few racks of pipe to drop at that store, you were lucky to be out in an hour, so many times we would be late getting to the next store, and it would snowball from there. Then, we would either be late for reloading or completely miss our reloads. If we had to lay over to load, we missed a whole day and a day's revenue. Unless the wheels are turning, we aren't making money.
Eventually, after we refused to deliver to their stores, and no one else would either, they started shipping the pipe to their DCs (distribution centers). Usually, you could get in and out of a DC in two or three hours, but not always. Menards always tried to get trucks that delivered to the DCs to reload there and take loads to the stores for restocking, but often you would have to move to several different places to load lumber, shingles, skidded cement, fence panels or whatever, and end up being there for four or five hours to get loaded. After a couple of those fiascos, we never loaded at DCs after that. Besides, they didn't pay squat for the reloads, so we just refused them. We could deadhead 100 miles to another shipper and get loaded, and still be on the road in less time and make more money.
I go to Menards occasionally now, but only of I can't get it anywhere else.