I bought an EGO weed trimmer and liked it so much that I bought another so that my wife and I can both trim weeds at the same time. I bought the model with a carbon fiber shaft and auto line load. I really like the auto load feature. You just thread the line through the head so that equal amounts stick out of each side of the head, press a button, and the line is fed into the head. Last two summers we put many hours on the trimmers. HOWEVER, this year when I went to use the trimmers, one of them won't load the line. I press the button and the thing clicks once and then nothing. If I wait a minute and press the button the same thing happens. So I took the head apart and can find nothing wrong. Now, even though I would love to give the trimmer a great review maybe I can't. The head has a 1 year warranty and the rest of the trimmer has a 5 year warranty. I suspect the problem is not in the head but is instead in the control circuitry, which is not in the head. I am going to contact EGO and see if they will replace the trimmer. So, out of two trimmers one still works great, and when they are working they do a great job, especially the auto load feature. The auto load feature is especially nice for someone who has arthritis, which I do. And I also have nerve damage in both hands from when my wrists were crushed. For anybody with neuropathy the auto load is a great feature. Auto load makes a huge difference for me, not having to wind the line in by hand.
Eric