Bxpanded customer service issues

[747driver]

They used to be in NC but moved the business to Knoxville,TN 2 yrs ago. I bought the Phiranna TB but live close to Knoxville so I drove and picked it up. They have to much business and not enough help, plus their shop is to small ! They do have a FaceBok page...and the complaints are there as well. with no response from them as well. If they don't realize that communication is first with the customer then this business will start to suffer when orders start dropping off !!

 

[halo15]

Wow - called again with no response. Was about to dispute with my CC when I ck my email to see that they were preparing to ship. From start to finish, this order took about a month. Still haven稚 received it so I知 giving them about month +....

 

[shooterdon]

I got a Piranha bar that will not fit my bucket. No response for a week

Will call tomorrow and if still nothing will dispute the charge on my CC. Very poor customer service. Too bad really. Great product but unable to run a business. If I was 10 years younger, I would buy them out and run it. Was a CEO for many years.