I've pretty much supplied my shop with HFT products, however I buy Gearwrench wrenches and most my sockets are Craftsman. I've only had to refund a couple of items. The biggest thing I've noticed is their pumps suck. Everytime I'm in there someone is returning one of their pumps. My 26gal part washer from HFT stops pumping intermittently and then starts pumping again. Most of their automotive tools are the same ones you'll pay 3x the price for at your local auto parts store. I'm a technician by trade and my company has bought a few HFT products that have held up to industrial abuse. One example is we've had a HFT air grease gun ($10 on sale) for 4 years now and she still works reliably every day and makes greasing a cinch. Here's a partial list and my rating....
Hammers, 4lb sledge & ball pein -------- Awesome never let me down
Parts Washer ----- Pump intermittently stops --- Still got my money worth
Propane Weed burning torch ------- Excellent sounds like a jet engine
Impact sockets --------- 3years of extreme use and ain't killed one yet
4 1/2" electric angle grinder - 8 bucks used it like crazy and still kicks butt
Air Tools - ratchets, grinders, angle grinder, cut offs, roofing nailer, staple,
needle scaler, sanders ----- None have ever failed me
Quick Hitch ------- Awesome and way cheaper than John Deere's Imatch
Slide Hammer, heavy duty strut spring compresser $30 -------- excellent
A/C venturi vaccuum ----- works good but takes a while to pull vac down 15
inHg
A/C Manifold gauge set --- Sucks! cheap valves inside the couplings
6ton long frame jack ---- Awesome
Spark plug cleaner ---- doesn't work if you have any moisture in the air line
Multimeters -- The cheap $2 ones get the same DC readings as my Fluke. I
carry one in each vehicle for electrical breakdowns.
Mini Tire Changer -- This thing works great!
US General Industrial Tool Chest ---- I got the tool storage comparable to a
$5000 Snap On Setup. Double ball bearing slides. I got $500 in a setup that would cost $1000+ at Sears. It even comes with drawer liners!
8" Bench Grinder --------- Don't underestimate it's power. Took my RH middle finger to the bone in less than a second.
Wheel dollies ---- Work good! I move a K1500 chevy around my shop with em.
Garden Hose couplers - Suck! Female coupler blew apart in my hand
Micro Torches ----- Okay! Get em on sale! O rings wear out then they leak
Auto Wire Strippers ---- Blew apart first time I used em!
Survival Knife ---- Don't have to worry about my 10yr old son gettin cut
Hardware ---- no issues yet - I've bought pins, keys, snap rings, e-clips,
nylocks, cotters, washers, o-rings, etc. Not bought any
screws though!