Everything Attachments

[Spiros]

I just had to write this note to praise the folks at EA for the way they handled my recent order for a TC33 loader kit.
It was ordered on line and I was contacted by Travis to answer/verify a couple of things. Travis said I should receive the kit in a week to a week and a half.
Yeah right! I tracked the FedEx Freight shipping number and within 4 days the loader kit was available for pick up.
This type of business model is what I was taught by one of the "greats" in business. It is under commit, over deliver.
You set my expectations on the front end and then provided a pleasant surprise on the tail end while leaving room for any exceptions. What you have here is a very happy customer.
In regards to the quality of the loader kit, I must tell you everything bolted right up and fit like a glove! Happy happy
Now, if it will ever stop raining, I will give it a workout.
Well done EA!

 

[Bull Of The Woods]

Sounds like you had a good experience EA. Sometimes though things happen that may not be a sweet experience and people get bent outta shape about it. Maybe we should be a little more understanding and not get our blood pressure up. But its good to praise someone when they provide a good product and good service.

 

[EverythingAttachments]

We appreciate the kind words, Spiros.

Our intention is for every deal to work out as seamless as you've described.
It doesn't always, but one of the last things I tell every customer before ending the conversation is to give me a call if they have any questions or concerns.
If there's ever a problem, we are here at your service. :thumbsup:
Travis

 

[nch209]

I like their videos. They help out a lot. Still on the fence for a new tiller... Waiting for a sale/special.

 

[yukonhunter]

Yes all the implements i bought from them so far are working great and the service and shipping is even better..great job ea. Mario