2018 RAM vent

[Code54]

I did have other issues (in only 14000 miles)but, that is not the problem, the problem is the lack of ability to repair it.

Ultrarunner - Thank you. If they would, I may consider that. My problem is I am guessing I am stuck at a RAM dealer, and I am not sure I want to make that mistake again due to their customer service and apparent inability to repair trucks.

 

[WinterDeere]

Have you tried another dealer, or are you just accepting the advice and limitations of one dealer?

 

[Code54]

I talked to RAM recall dept, customer service and rental services as well as the dealer. The part is not been released as per RAM recall, and the dealer as well as the notice I received. Another dealer out of state that I spoke with also confirmed the information.

 

[sd455dan]

Not until Stellantis gets their act together and improves their quality control.

I've also got a Jeep Wrangler and for several years now brand new Jeeps have been having electrical problems...many times because the relays and fuses in the fuse boxes aren't seated all the way. Standard instructions were for new Jeep owners to go into the fuse boxes and push in every fuse to make sure they were properly seated. This last year I'm seeing the same complaints on the HD Ram forums. Are you kidding me??? The workers who are putting these together can't even be bothered to properly install fuses? What else is not properly put together on these trucks? Are the United Autoworkers union members trying to work themselves out of a job?

Ram 2500 4x4 Group | Just wanted to Thank everyone that shared the best practice of checking the fuse box under the hood after buying a new RAM 2500 | Facebook

Just wanted to Thank everyone that shared the best practice of checking the fuse box under the hood after buying a new RAM 2500. As everyone stated, every major fuse was loose and needed pushed in...

www.facebook.com

That would be workers at the Saltillo Mexico plant on all the HD trucks everything but the 1500's , iianm

So no not UAW workers.

 

[Hay Dude]

Not until Stellantis gets their act together and improves their quality control.

I've also got a Jeep Wrangler and for several years now brand new Jeeps have been having electrical problems...many times because the relays and fuses in the fuse boxes aren't seated all the way. Standard instructions were for new Jeep owners to go into the fuse boxes and push in every fuse to make sure they were properly seated. This last year I'm seeing the same complaints on the HD Ram forums. Are you kidding me??? The workers who are putting these together can't even be bothered to properly install fuses? What else is not properly put together on these trucks? Are the United Autoworkers union members trying to work themselves out of a job?

Ram 2500 4x4 Group | Just wanted to Thank everyone that shared the best practice of checking the fuse box under the hood after buying a new RAM 2500 | Facebook

Just wanted to Thank everyone that shared the best practice of checking the fuse box under the hood after buying a new RAM 2500. As everyone stated, every major fuse was loose and needed pushed in...

www.facebook.com

It’s everywhere and happening to all manufacturers.
For example:
This just happened to me last week. I rented a new Caterpillar 275XE forestry mulcher and it overheated. Only had 40 hours on it.
I shut engine off and found this:

Coolant hose blew off because assembly line worker didn’t slide hose clamp on far enough past the “barb” on the fitting.
Luckily I caught the alarm quickly and shut it down before the engine was ruined. I bet that engine would be $35,000 to replace.

 

[ponytug]

It’s everywhere and happening to all manufacturers.
For example:
This just happened to me last week. I rented a new Caterpillar 275XE forestry mulcher and it overheated. Only had 40 hours on it.
I shut engine off and found this:

View attachment 4804461

Coolant hose blew off because assembly line worker didn’t slide hose clamp on far enough past the “barb” on the fitting.
Luckily I caught the alarm quickly and shut it down before the engine was ruined. I bet that engine would be $35,000 to replace.

Great catch.

Is that even a barb fitting? Almost looks like an inverted flare from here, which makes me wonder if there is a fitting missing.

All the best, Peter

 

[WinterDeere]

Great catch.

Is that even a barb fitting? Almost looks like an inverted flare from here, which makes me wonder if there is a fitting missing.

All the best, Peter

Those fittings are very common for cooling hoses. 13 psi doesn’t require the same type of barb fitting as higher pressure systems.

 

[ruffdog]

I talked to RAM recall dept, customer service and rental services as well as the dealer. The part is not been released as per RAM recall, and the dealer as well as the notice I received. Another dealer out of state that I spoke with also confirmed the information.

Being that the vehicle was built and certified with the anti-lock braking system, Stellantis will own the liability if people get hurt in an accident. I would assume that is forcing the do-not-drive warning. If people died in an accident and a good lawyer gets their teeth into the cause, it could cost them huge. Will Stellantis just pass the buck to the truck owner saying they should not have been driving it?

 

[BleedingOrange]

To the OP, if the Ram dealer was willing to give you the same fair value for your truck now as if it was a running truck, I would take another chance on a new Ram that you want, and trade it immediately ! If you are a long tiime customer, they should have no problem with that ! I would even be tempted to deal directly with the new vehicle sales manager ! Win-win !

 

[ponytug]

Being that the vehicle was built and certified with the anti-lock braking system, Stellantis will own the liability if people get hurt in an accident. I would assume that is forcing the do-not-drive warning. If people died in an accident and a good lawyer gets their teeth into the cause, it could cost them huge. Will Stellantis just pass the buck to the truck owner saying they should not have been driving it?

I'm not an attorney, but from this arm chair, "For sure". In the same way that they would try to disown a 3rd party repair or fix.

@Code54 isn't there a class action lawsuit over this that was settled? (Not that $3k makes up for your pain and suffering...)

All the best, Peter

 

[DarkBlack]

Great catch.

Is that even a barb fitting? Almost looks like an inverted flare from here, which makes me wonder if there is a fitting missing.

All the best, Peter

….And somehow..the hose and clamps got spray painted, yet the metal tubing didn’t..

 

[WinterDeere]

Will Stellantis just pass the buck to the truck owner saying they should not have been driving it?

Of course they will try. But they'd be arguing uphill on that one, as it's not a reasonable response to tell people they cannot drive a vehicle, given that a vehicle usually represents such a huge fraction of one's income and net worth. I think they would have trouble winning this argument.

@Code54 isn't there a class action lawsuit over this that was settled? (Not that $3k makes up for your pain and suffering...)

I'd be reading the terms of that settlement very carefully, before signing on. It usually comes with a forfeiture of your rights to seek any other compensation or damages, releasing the other party from all obligation.

 

[mllud]

The recall said they expected a fix by end of first quarter of 2025. A year later still no fix. How many engeneers are working on it?
It's so unreasonable to expect someone to park their truck for a year or more.
The loaner car should be an equal truck and expect it to be used as an owner uses his truck
I'll bet if they had to do that; a replace part would have been available sooner.

 

[ruffdog]

The recall said they expected a fix by end of first quarter of 2025. A year later still no fix. How many engeneers are working on it?
It's so unreasonable to expect someone to park their truck for a year or more.
The loaner car should be an equal truck and expect it to be used as an owner uses his truck
I'll bet if they had to do that; a replace part would have been available sooner.

^^Agree.....still no fix? Not good.

 

[Midniteoyl]

Being that the vehicle was built and certified with the anti-lock braking system, Stellantis will own the liability if people get hurt in an accident. I would assume that is forcing the do-not-drive warning. If people died in an accident and a good lawyer gets their teeth into the cause, it could cost them huge. Will Stellantis just pass the buck to the truck owner saying they should not have been driving it?

And thats the thing.. If there is a 'Do Not Drive' order with no repair and you are unable to safely use the truck for a long time, would that not fall under the Lemon Laws then? Would Stellantis not have to buy it back? Many legal ways this could go, IMO.

 

[ultrarunner]

Lemmon Law generally applies during the warranty to items that substantially affect use, value or safety and buyback is an option after reasonable repair attempts fail…

Reasonable could be once or could be three times as reasonable depends… did the brakes fail once and then again after repair?

Consumer protection statutes generally provide for automatic warranty extension for the time the warranted repair caused the vehicle to be out of service… something not always realized.

It costs nothing to request arbitration in California…

Different manufacturers have specifics steps to request.

Buybacks will deduct for the use received…

 

[Midniteoyl]

Lemmon Law generally applies during the warranty to items that substantially affect use, value or safety and buyback is an option after reasonable repair attempts fail…

Reasonable could be once or could be three times as reasonable depends… did the brakes fail once and then again after repair?

Consumer protection statutes generally provide for automatic warranty extension for the time the warranted repair caused the vehicle to be out of service… something not always realized.

It costs nothing to request arbitration in California…

Different manufacturers have specifics steps to request.

Buybacks will deduct for the use received…

True, but in a case like this where you have a vehicle that is under recall and is 'undrivable' due to that recall (in the legal sense, anyways) and the OEM is unable or unwilling to provide the repair, or even the part, to fix said recall and thus remove the 'Do Not Drive' order..? Ya, I think even just a decent lawyer would be able solve this to the buyer's satisfaction.

 

[ultrarunner]

True, but in a case like this where you have a vehicle that is under recall and is 'undrivable' due to that recall (in the legal sense, anyways) and the OEM is unable or unwilling to provide the repair, or even the part, to fix said recall and thus remove the 'Do Not Drive' order..? Ya, I think even just a decent lawyer would be able solve this to the buyer's satisfaction.

A lawyer is rare in a Lemon Law proceeding as the concept is Alternative Dispute Resolution.

Often just going through the motions will move you to the top of the list with no lawyer and no Lemon Law hearing.

I’ve never had a Dodge Lemon Law case… most of mine are GM…

During the pandemic one of my cars became subject to the airbag recall and it took over a year… but I was not really using the car…

The recall was misleading because it said not to drive and at home service as an option… well, no dealer offered at home repair and they would not pick up my car…

The service manager said via email I would need to bring the car in and almost every airbag recall had the car driven in… go figure?

 

[Hay Dude]

Great catch.

Is that even a barb fitting? Almost looks like an inverted flare from here, which makes me wonder if there is a fitting missing.

All the best, Peter

Yes, I may have used the term “barb”, but it has more of a “ridge” I guess.

 

[Hay Dude]

The recall said they expected a fix by end of first quarter of 2025. A year later still no fix. How many engeneers are working on it?
It's so unreasonable to expect someone to park their truck for a year or more.
The loaner car should be an equal truck and expect it to be used as an owner uses his truck
I'll bet if they had to do that; a replace part would have been available sooner.

Probably not an “engineering” issue as much of a supply chain issue.
The defective part cannot be replaced in large quantities fast enough.