Brand new KIOTI dead on arrival

[Martin Roper]

And you will pay his legal fees for setting up in dealers drive way?Are you presenting LEGAL ADVICE ??Just curious ?

Whats illegal about waiting for the dealer to carry out his obligations under the warranty agreement.

 

[Mart5130]

Bought a new CK3510 Kioti last year/250 hrs on it. Only issue was a bad hydraulic seal fixed right away by dealer. As others have said there are unusual problems right now with Covid, parts supplies, and labor. Work with the dealer but stay on them

 

[coobie]

Don,t put words in my mouth Just stating the facts that you posted.Are you you legal counsel ?? Folks such as yourself come on this site spouting there legal advice WITH NO CLUE of the LEGAL outcome..

 

[Speedybon1063]

Don't touch it. It will give them a reason to void the warranty. If you can return it or ask for an extended warranty. Just think without a scan tool you can not work on it. I worked at a GM dealership for 43 years and have the best scan tool money and buy because without bi-directional tools it is hard to diagnose car/tractors I am retired and all the years of training will not help without that tool. Also, the people who get to work on these things are not trained. Also, almost every job is a warranty that does not pay well. The new GMCs are breaking and people are paying over sticker price so don't feel bad they pay 60000+. I own a Kubota B-7800 and it just turned 1000 hours. The only thing I replaced was the battery and front tires. I would recommend stopping payment if you could. The dealer made money and there responsible. Definitely Google review with your story.

 

[Torvy]

If one data point is making decisions for anyone...yikes. I don't know if I will end up with a Kioti or one of the other 8 or so OEMs on my list...but this is just one small bit of info.

Dealerships are supposed to solve these problems. Contacting the manufacturer makes no sense at this point. The dealer should do any OEM contact on your behalf. Every business is being bent over by the logistics. Labor and parts are at issue and that is due to Covid and the responses thereto.

 

[preacher1]

A neighbor had a new truck that would not keep running. He had no help from dealer or compony until he had a 4x8 sign painted with big lemon on it and the words "I know the price of fruit is high, but I paid==== for this lemon" (I have slept several times since and don't remember the price" The compony took care of the problem within a few weeks. He lived on a fairly busy highway and a lot of people were commenting on it.

 

[andre12a]

Hi. I inclined to agree with Deezler in saying this will most probably be something pretty simple. I had a similar problem with my unit a few years ago. Turned out to be a loose hose clamp on the fuel line allowing air in. If I were you I would do a simple check over and tighten all hose clamps, bleed the system and see what happens. I have bought many new items in my life and had issues. In the end I have found it easier and less stressful to just fix it myself and move on. People may say, thats not the point as you paid good money for it and they should fix it. That might be the case but I think what's the point of getting stressed out, blood pressure hitting the roof, getting cranky with everyone.

 

[coobie]

Anyone else think its weird most of the complaints of Kioti are low or new-be posts? Strange to say the least

 

[bartjoebob]

What @Diggin It said... run, don't walk away from that lemon. Dealer response is not a good sign. They likely know there is a systemic issue with parts or are familiar with this problem and might be trying to slow walk so you lose cancellation rights. Kioti corporate response is a huge red flag

 

[deezler]

It’s definitely weird, Coobie. Either some weird combination of search-engine algorithms and forum promotions has brought them all here, or we’re being trolled. And nothing from the OP since Friday, which isn’t weird… yet…

My Kioti kicks a$$. I was actually quite glad to find a well sorted, good shape 100-hour unit to buy used. Avoids the front end of the bathtub curve of reliability that was mentioned earlier. I suppose I have no idea if my unit ever went back to the dealer for warranty work though, lol.

 

[Hay Dude]

Labor is in real short supply, no one wants to work today.

I beieve that is true on unskilled jobs, but a tractor tech making 75k-100k ain’t gonna stay home. And that’s what the OPs dealer has working on his tractor

 

[Hay Dude]

You've obviously got a very limited supply chain, or you're just blowing smoke.

On the selling side Im in a supply chain of farmers selling to several mushroom companies. They never stopped buying hay from me to grow mushrooms and a network of feed hay buyers who buy hay for beef cattle and some horse owners.
On the buying side, I buy parts and services from 5 different dealerships. So far not one has let me down on a back ordered part, assembly or repair service.
In my world, Covid hasn’t slowed anything down.
People gotta eat, even if there’s a pandemic. I worked, very sick with Covid. Many of the people in my “supply chain” also worked while quite ill.

 

[bekenney]

Got to the dealer today. They did get KIOTI involved and ended up finding a short in the harness. I talked to a service manager at a different dealer and they mentioned it seems to be getting much worse QC lately since the dealers are short on inventory they're rushing units. Either way I'm out hundreds in rentals to get the job done I bought this tractor for and therefor going to sell it and get a Kubota or mahindra etc that I trust more.

 

[deezler]

See y’all, it was a simple assembly issue, and can easily be rectified. Good lord man, if you sell it now to start over with a gamble on a Mahindra…. You’ll end up thinking the universe is out to get you. Don’t do it.

 

[lilranch2001]

Obviously you have not read any of the posts where those two companies have had their own set of issues.....

 

[deezler]

Thank you for updating us. There is no reason to suspect the rest of your tractors mechanical reliability is in question just because of a wiring short.

Would have been swell for your dealer to provide a rental, but i fear your expectations are simply not realistic. Most other dealers and tractor companies are going to handle this exactly the same way. Actually sounds like fairly quick diagnostic work to me. And you really scheduled critical work for the very first week of owning a brand new machine? Take a step back, a deep breath, a cold beer, and enjoy your tractor once it gets home.

 

[bekenney]

A fair point deezler, I think my expectations are a bit high as this is my first foray into tractors. I buy machining centers frequently for my business. When I have a problem it gets solved quickly and I can get ahold of a factory tech 24/7. The other thing that bugged me is their insane lack of information on DTC code info even in service manuals. Definitely not looking to void my warranty but dealers not a short trip so if it lost prime or had bad fuel etc I'd like to be able to read the DTC.

 

[Jstpssng]

Yes, thanks for the update. Add me to the list of people who believe that you are making a mistake if you trade. You will be starting over again with an unknown quantity, and my experience has been that the first 50 hours or so is when problems seem to arise.

 

[deezler]

I hear you on the dtc’s man! I was actually surprised to see a generic shaped obd port under my dash. But there’s no industry standards yet, like we have for automobiles. We need to find a dealership mole to leak them for us or something.

 

[BillsAgRepair]

Glad you got it going. I also imagine that wiring harness isn't made directly from their factories. Out sourced from another supplier who is being pushed..