I can tell you guys have been around the block once or twice... it is all new to me... and it shows!
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My under 10 nieces sing the song from Frozen all the time... Let it Go
Yep, the stories I can tell, but I can't and I shan't. :laughing::laughing::laughing: But if I could tell, you guys would not believe it.
Your are doing well to get to Stage 2 in less than a year. :thumbsup:
I struggled for many, many years, and I knew better, but it was really hard to realize I could not change things and I needed to accept...
One post mentioned institutional memory not being valued. We have that problem as well. It really gets back to the use of Resource to describe people. When an organization has reduced people to resources, one of the automatic results is that people are no different than a desk, truck, computer, building, etc. People are just plug and play. Which is simply not true. People who have been around for a while know WHY things are done a certain way, and just as importantly, why they are NOT done a certain way. Management, especially in large organizations, really never understands this because they view things as a spreadsheet, number of people, budget, etc and people to them are just a resource to be moved on the chess board. THEY don't understand the productivity hit when the experienced people are fired.
In many jobs, tracking productivity of employees is only done in limited ways. Ways that are pain points for management but other work is not often measured for a variety of reasons. Since upper management can't see it on paper, it does not exist. When management has NO experience with important aspects of the organization and they are looking at some things through the MBA lens, it just creates great turmoil, but they don't see it until very late in the game.
Some of the things you have done in the past are things I, and people around me, also do. We do our jobs and part of our job is to fix problems and not pass that buck up the chain. Passing the problem up the chain is a failure on my part to do the job. However, sometimes there are things that are above my pay grade and I will pass them up the chain. The problem is that if we do our jobs so well that management never sees the problems we are solving, they can think what we do is unimportant, or worse, we don't do anything at all.

Flip side is that by doing our jobs well, we can recover from their really bad decisions. Up to a point. I think you have reached that point.
In my organization, we reached that point years ago. In some ways, management has now realized we are broken, years after we were broken, and they are working to fix things. The problem is we have lost sooooo many people with the skills and institutional memory that takes decades to learn/build. Furthermore, they have made some really big decisions, without input from the people who really know what is happening, and these decisions are going to be painful. We have endured the pain for years but now it is being passed up the chain because we can no longer contain the issues at our level. In the past we could sorta, kinda deal with the problems. Now, we cannot due to the decisions THEY made without our input and now THEY will have to deal with the mess.
I think you owe your nieces a really nice milk shake or sundae! Just payed a bit more attention to the lyrics of Frozen. Wow. It applies to me as well. So apt in so many ways! :laughing::laughing::laughing:
Frozen lyrics - Google Search
Later,
Dan