Why Doesn't Anything Arrive Perfect Anymore?

[Dougster]

I know of companies now who insist that the consumers actually WANT the item to be less than perfect... it's just part of the price to pay for getting something at a low cost.

I'll be darned. I think we have just figured out my problem. I must be identified somewhere in some giant consumer database as one of those customers who actually WANTS things to be delivered to me less than perfect! I wonder how I get that mistake corrected???

Man... that sure would explain a lot!!!

Dougster

 

[Dougster]

by the way 150 pound packages dont go down the belts and chutes thay are handled seperately

Except maybe for the one that smashed up my GF's stemware?

Dougster

 

[Dougster]

Hmmmmmmm...I wonder which one you'd call for a damaged delivery?
Don

Does it really matter? Does anyone ever collect anything on one of those claims? I certainly haven't.

Dougster

 

[Bird]

UPS and the US Postal service now have an agreement to 'crossover' packages. So.....it may be sent out UPS ground and show up on your doorstep carried by a US Postal worker.

If you don't like one or the other, you still may encounter both services.

Hmmmmmmm...I wonder which one you'd call for a damaged delivery?

Don

Aah, yes, Don. It's known as UPS Mail Innovations with a separate tracking system from the regular UPS tracking, and I've received a couple of things through that system. It makes no sense to me, but it must to someone.

 

[curly]

Oh Lordy Curly!!! What on earth have you been up to???

You buy that magnificent new monster tractor... and already you are ready to sell???

It must be to move up to an even bigger one... right???

Dougster

p.s., My cash offer is still good... assuming, of course, that you haven't already managed to destroy that fine new beast! -d

It's still in tack...well, except for the 2 fitting thingees I destroyed. But I guess I will keep it, though another day like yesterday and I may just give up tractoring all together. I can't golf either so I guess we aren't all made for all sports...and tractoring is kinda like a sport ain't it

But I still may call you on that deal...comes with accessories.

 

[Dougster]

It's still in tack...well, except for the 2 fitting thingees I destroyed. But I guess I will keep it, though another day like yesterday and I may just give up tractoring all together. I can't golf either so I guess we aren't all made for all sports...and tractoring is kinda like a sport ain't it But I still may call you on that deal...comes with accessories.

Oh man Curly! And people think I'm crazy???

What did you do and how did you do it??? Come on now... spill the beans. After my costly misadventures on my "rockscape" job... could you have really done any worse???

Dougster

p.s., Just found your last couple days worth of posts! You have been busy making a mess... haven't you? -d

 

[Robert_in_NY]

Now this is amazing. I did not know of (or ever even think about) the possibility of shipping tires via USPS. My luck with the USPS has definitely been much better than with UPS or Fed-Ex Ground... but still far from perfect... mainly because what's shipped via USPS has tended to be smaller and lighter probably.

My only concern about shipping tires via USPS would be how they would stuff them into my mailbox... but let me tell you: Based on past experience, they absolutely WOULD figure out a way to do so!

Dougster

Well, if you have a big enough mail box...

The tires I shipped were 27" Vampires mounted on the rims for a Yamaha ATV. They weighed around 40 pounds each.

I get packages from the USPS all the time that they have to set at the door because they are too big for our large mail box.

 

[Dougster]

Well, if you have a big enough mail box... The tires I shipped were 27" Vampires mounted on the rims for a Yamaha ATV. They weighed around 40 pounds each. I get packages from the USPS all the time that they have to set at the door because they are too big for our large mail box.

Robert, you would be amazed at how and what they manage to cram into my standard-sized mailbox. It's like a big game with them. If they win, they get to drive on. If they lose, they have to stop the truck, get out and come to my door. Any size envelope (including those giant, over-sized padded ones that can hold almost anything) gets curled-up until it fits. Any size box gets crushed down to size like an elephant stepped on it. Sometimes they are lazy and they cheat... by leaving the mailbox door open and balancing the oversized box on the door. It's good (as far as they are concerned) so long as it doesn't fall down until after they have left my street. And if there are ever two extra-large envelopes or boxes... they simply hang onto one and deliver it the next day.

The bottom line is that they are masters at avoiding the dreaded "trip to the recipient's door"! Only twice in the last several years have they come to my door... well, actually backed-up into my driveway... and that was for truck tire chain sets too heavy for them to pick-up (They called me outside to retrieve them)... let alone stuff into the mailbox.

Dougster

 

[BTDT]

I think it depends on your definition of perfect. To the shipper/seller, if they can get it in some sort of box/shipping container, get it off their property, "and" receive some sort of monetary compensation, to them that is perfect. Just because it arrived/or not, at your place, broken, in pieces, missing pieces, the wrong size pieces, or not the pieces you thought you bought, too bad. Used to be if you went to the store and bought a part, got home and it was the wrong part, you could take it back and get your money back or the right part.

Sign in a parts house "If you bought the wrong part, you now have a spare"

It's called the Game of Life.

 

[Skyco]

The bottom line is that they are masters at avoiding the dreaded "trip to the recipient's door"!

Thats the truth! When our mail lady has a package she can't put in or hang on the mailbox* she comes up in the drive and lays on the horn mercilessly until we come out, she won't get out of the car! If we aren't home we don't get it or a note that day.

* they'll hang it on the mailbox handle in a plastic grocery bag sometimes. Rain expected? The don't care, so what if the bag fills up and ruins the package

 

[texbaylea]

I have a general question. Since we rarely experience the kinds of problems you all have reported I am wondering if you lived in a right to work state or one where the unions have a lock. Texas is a right to work state and generally the employees are more courteous and helpful. Some times I come upon one who is not and from their accent I suspect that they are transplants from the northest.

There seems to be two different philosophies:

Here it is generally "do unto others as you would have them do unto you"

Elsewhere it seems to be " do unto others before they can do unto you"

LOL

 

['Bota Fan]

Seems to me we are only hearing of the bad regarding UPS. UPS handles millions of packages daily and the vast majority arrive in perfect shape. Personally I get many UPS packages over the course of a year and have not had a damaged item in years.

Andy

Not to be argumentative, but this thread is excellent proof of the problems. Not 48 hours have elapsed since the thread began, and there are already 51 posts and nearly 900 views. While we know TBN is large, it's doesn't cover the world's population yet, but only a small percentage.

So yeah, it seems like there are huge problems out there and not just from one source, but many.

It's just plain old, garden-variety apathy, and it's getting worse every time the sun rises and sets.

 

[MtnViewRanch]

[quote='Bota Fan].

So yeah, it seems like there are huge problems out there and not just from one source, but many.

It's just plain old, garden-variety apathy, and it's getting worse every time the sun rises and sets.[/quote]

Unfortunately for us all, you are so correct.

 

[curly]

... Some times I come upon one who is not and from their accent I suspect that they are transplants from the northest.

Hey Vern,

That's kinda funny

 

[Rara Avis]

Read all of these postings make me feel truly blessed...

My UPS Driver puts thing on my porch as does my USPS route driver...Nothing broken...(KNOCK on the Formica... )...except 6 chairs from Indonesia...that were traced back to Green Wood...6 delivery loops before they solved the problem of why they we breaking...My UPS driver had to handle 6 chairs * 6 deliverys + 5 pickups...I got to know him very well...

The only delivery service that is even slightly sketchy FedEx...has let me stop by at the end of shift to pickup SIGNATURE REQUIRED items at their Depot...

If its raining they grab the tarp on the porch and cover the boxes...I am not making this up...

Maybe its something in our water up here...

Oh yeah...we are a "work at will" state...

And with all of the above statements...NO ONE should move here because our weather is so miserable...

 

[gemini5362]

So just how is one supposed to note damage since in my case they just drop the stuff at the door and ring the doorbell and run The guy is back in the truck and gone usually by the time I get to the door

I still think they do a great job compared to the others...I get really torqued when a shipper uses the USPS...now they are bad. At least UPS lets you track it along the way- I've had priority mail packages take 8 days to go 500 miles. Between the wife's hobbies and mine we probably average 2 to 3 packages a week.
I perfect I find plenty of stuff in stores not perfect either...I usually won't buy something that appears to have been returned unless I really, really need it and inspect it in store before buying....[/QUOTE
Interesting poste. I work for USPS and I see the care that goes into getting packages where they belong undamaged. I would be the first to admit that the UPS tracking system is second to none. I wish we would be half as good as tracking our packages. However I find that my USPS packages arrive at my house not my neigbors or whoever. I also can get packages any day of the week except sunday. UPS does not deliver on sunday and depending on where you live only on certain days of the week when they schedule shipments to your area. I also believe that our rates are cheaper than UPS. Remember this when you are spending your valuable dollars. USPS comes to your house 6 days a week except for national holidays. UPS comes to your house when it is profitable for them to do so.

 

[gemini5362]

As I said in my previous post I work for USPS so if at all possible I support the hand that feeds me and get items sent through the USPS. Sometimes that is not possible. I have had good luck with items shipped by both UPS and Fedex. As I said earlier I am in toal envy of the UPS tracking system. USPS has the capability to do the same thing we just do it very badly. I have complained to the correct people that I have something shipped USPS I see where it was originally shipped then the next time I see something in the tracking info I have already got it at my house. With UPS you see every stop on the way both coming into the city and leaving. The problem I have with UPS and fedex have been very well discussed here. Leaving packages at another address and marking them as delivered. I have a package now that FEDEX just did that way. I am going to call them tomorrow and tell them it is at my neighbors house and they need to come get it and deliver it to me. The driver just dropped it off at a nearby house because they knew it would get where it was going. I know FEDEX knows where my house is. I had my old geo tracker and my brand new porsche in my driveway one time. They put a box in the tracker because it was unlocked and then glued a delivery notice to the trunk lid of the porsche. I raised so much hades that the driver and his boss came out to apologize. I also have had the USPS rural carrier put packages in plastic bags hanging on my mailbox. That is not an acceptable means of delivery to me I asked the postmaster to have all packages held at the Post Office for me to pick up. I dont have to worry about the safety of the package that way. If a carrier cannot deliver a package they leave you a pickup notice and then you cannot get the package until they have completed their route and taken the package back to the post office. If they keep the package their you can go to the post office immediately after recieving the notice and get it.

If you have ebay problems they usually have an policy to give you your money back on items that are not as advertised. I would email a claim on your tires.

 

[dixiedrifter]

In my line of work, I get lots of laboratory gla$$ware shipped to me.

UPS is pretty good about stuff, while USPS has an intact to break ratio of about 4:1.

Most expensive thing USPS ever broke was a special solvent recycling stillhead that costs about $400 new... I paid for insurance, and dumbarse seller didn't put it on, so he ended up eating the cost.

I try to ship all my expensive glass UPS. I also remind sellers of how to properly ship glassware. I find that it helps to mark the packages with fragile stickers and mark "top load only" on the outside of the boxes.

 

[Skyco]

I had my old geo tracker and my brand new porsche in my driveway one time. They put a box in the tracker because it was unlocked and then glued a delivery notice to the trunk lid of the porsche. I raised so much hades that the driver and his boss came out to apologize.



If you have ebay problems they usually have an policy to give you your money back on items that are not as advertised. I would email a claim on your tires.

That reminds me- came home one day to find a USPS package left on the HOOD of our BRAND NEW Honda Pilot...they are dang lucky I couldn't find any scuff marks or there would have been hades to pay! Apparently the mail lady just chucked it out her car window after pulling up to our Pilot


Ebay helpful? PULEEESE...they are a royal pain to deal with on ANY claim or dispute, worse than worthless. Have had two problems with Ebay purchases and they never resolved either one. You want canned BS excuses just try them. I no longer buy anything on Ebay unless I'm willing to lose all my money on it taking a chance- which means NO large purchases and dang few small ones anymore.