TomSeller
Super Member
When looking at your paperwork did you pay for the mounting kits? Or did you buy a tractor "with backhoe"?
Stuck with a BH92 backhoe I can't use
- Thread starter jcc320
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When looking at your paperwork did you pay for the mounting kits? Or did you buy a tractor "with backhoe"?
Coyote machine
Super Member
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- 22 SANY SY 50U, '10 Kioti DK 40se/hst KL-401 FEL, loaded tires, KB-2485 bhoe, Tuffline TB160 BB, Woods QA forks, MIE Hydraulic bhoe thumb & ripper tooth, Igland 4001 winch, & GR-20 Log Grapple. Woods BBX72" Brush Mower. Diamondplate aluminum canopy
OP, sorry to say you are still being screwed by your selling dealer. DON"T get a shop to 'make up a bracket'. Go down to your dealer and INSIST they remedy this immediately, and find out what they plan to do to make it right. If they keep stroking; get on the phone with the zone rep and get it solved. This IS ridiculous!
I agree that Kubota wouldn't likely kick a new customer to the curb over this and tell you to remedy it between you and dealer; especially since the dealer has been LAME since day 1.
I agree that Kubota wouldn't likely kick a new customer to the curb over this and tell you to remedy it between you and dealer; especially since the dealer has been LAME since day 1.
downsizingnow48
Elite Member
What is answer to tomseller question on purchase paperwork? Is the mount kit mentioned.
Looking at it, the paperwork isn't really broken down, just has BH92 backhoe for $10,393 and lists the tractor and front loader. It must have the subframe, bucket and thumb added in. I do have the subframe all mounted except for the brackets. Here is what Kubota has to say, basically the dealer needs to order the brackets or another subframe, yeah no kidding.
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downsizingnow48
Elite Member
I am sure you can look up the mount kit on Messicks website get the bracket part number. That might move things along with Kubota and the dealer. Maybe worth a try anyway.
Thanks Pat, I will try again and see if I can find it. I decided I'm done worrying about it, I don't need the stress at my age. I'm going bring it home and if nothing else get it out of the weather until I can put it together. I really do think the dealer is trying, just can't seem to get the darn part.
bspeedy
Platinum Member
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Here's what I would do.
Buy the part from Messicks or another Kubota dealer, regardless of cost.
Pay someone local (preferably a competing Kubota dealer) to install it, fit the backhoe and test everything out
Sue their ***** in small claims court for every cent it cost
But BEFORE you do that, I'd recommend reading this:
Writing A Demand Letter That Gets Results
A 'demand letter' is a wonderful tool that I have employed to get companies to do what they should know to do anyway. It is a clear way to spell out what the agreement is, what is expected, what you've done, what they've NOT done, and what WILL happen starting now. Include sales contracts, cancelled checks (copies), receipts, detailed phone records and other records of contacts and visits to the dealership. **This is basically all the evidence you would / will show to the judge in small claims court** Send it registered mail and wait for a quick phone call.
I used this tool on a contractor who was quite reluctant to finish the job and I had a phone call within a few hours and a tractor trailer full of equipment at my property the next day. 48 hours after the ink dried on the letter, PROBLEM SOLVED.
Don't give up the control you have over your own situation. Their responsibility is to make things right. If they choose not to, YOU make it right and make THEM pay for it. Very simple concept.
I wish you luck, good Sir.
Buy the part from Messicks or another Kubota dealer, regardless of cost.
Pay someone local (preferably a competing Kubota dealer) to install it, fit the backhoe and test everything out
Sue their ***** in small claims court for every cent it cost
But BEFORE you do that, I'd recommend reading this:
Writing A Demand Letter That Gets Results
A 'demand letter' is a wonderful tool that I have employed to get companies to do what they should know to do anyway. It is a clear way to spell out what the agreement is, what is expected, what you've done, what they've NOT done, and what WILL happen starting now. Include sales contracts, cancelled checks (copies), receipts, detailed phone records and other records of contacts and visits to the dealership. **This is basically all the evidence you would / will show to the judge in small claims court** Send it registered mail and wait for a quick phone call.
I used this tool on a contractor who was quite reluctant to finish the job and I had a phone call within a few hours and a tractor trailer full of equipment at my property the next day. 48 hours after the ink dried on the letter, PROBLEM SOLVED.
Don't give up the control you have over your own situation. Their responsibility is to make things right. If they choose not to, YOU make it right and make THEM pay for it. Very simple concept.
I wish you luck, good Sir.
Steppenwolfe
Super Member
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- The Blue Ridge Mountains
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- Kubota MX5400, 1140 RTV
No offense meant, BUT, you are being WAY too easy on the dealer, and, or Kubota. THIS IS TOTALLY UNACCEPTABLE. You know what you bought... WHY DON'T YOU HAVE IT ??? Reverse engineering that bracket is asking for trouble... Sorry, this is my opinion.
buckeyefarmer
Epic Contributor
Agree with others, don't modify yourself, dont take delivery. If nothing else, get refund from dealer for bh and buy elsewhere. who is your dealer?
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