Rant on shipping

[newbury]

Well to add to my shipping rant thread -
I've a sump pump failing. So I ordered a Zoeller sump pump M63 from Lowes on April 17th. Was originally supposed to be in by last Friday April 22nd. Whoops, delayed.
Finally got shipped the 24th and was delivered to the blasted local store April 26th at 11:03 AM. Still not ready for pickup April 27th @2100.

 

[Pixguy]

 

[kenmbz]

Hmmmm-seems to have done a round trip to origination facility. Delayed now until next week.
Travel History

Date or Time	City & State	Status
Thursday, April 28, 2022
4:30 PM	CONCORD, NC	Arrived at FedEx location
4:04 AM	CONCORD, NC	Left FedEx origin facility
Wednesday, April 27, 2022
2:22 PM	CONCORD, NC	Arrived at FedEx location
Tuesday, April 26, 2022
5:54 PM		Shipment information sent to FedEx

 

[JethroB]

Amazon or someone recently lost a package with several items in the same order & box. I gave it about 10 days before requesting a refund thinking it might turn up. The Amazon process was a little annoying as I had to request a refund one by one, not for all the items in the same package.

 

[Doofy]

Amazon or someone recently lost a package with several items in the same order & box. I gave it about 10 days before requesting a refund thinking it might turn up. The Amazon process was a little annoying as I had to request a refund one by one, not for all the items in the same package.

Very lame.

 

[Jstpssng]

Amazon or someone recently lost a package with several items in the same order & box. I gave it about 10 days before requesting a refund thinking it might turn up. The Amazon process was a little annoying as I had to request a refund one by one, not for all the items in the same package.

That would be annoying. You placed the order all at once, should be able to file a loss the same way.
What I find frustrating is when I order 5 things and it comes in 5 packages. I understand why, but in winter I have things shipped to a receiving point and it costs me 3$/package... after driving there.

 

[JethroB]

That would be annoying. You placed the order all at once, should be able to file a loss the same way.
What I find frustrating is when I order 5 things and it comes in 5 packages. I understand why, but in winter I have things shipped to a receiving point and it costs me 3$/package... after driving there.

Maybe I missed an easier way on Amazon. What I really would have preferred was a method to cancel & reorder everything with a couple of mouse clicks, not start over.

 

[ponytug]

Maybe I missed an easier way on Amazon. What I really would have preferred was a method to cancel & reorder everything with a couple of mouse clicks, not start over.

Call, and speak with an agent. That is what I do. The number is a bit hard to find, but it is under customer service.

All the best,

Peter

 

[newbury]

Well to add to my shipping rant thread -
I've a sump pump failing. So I ordered a Zoeller sump pump M63 from Lowes on April 17th. Was originally supposed to be in by last Friday April 22nd. Whoops, delayed.
Finally got shipped the 24th and was delivered to the blasted local store April 26th at 11:03 AM. Still not ready for pickup April 27th @2100.

But their web site showed it was delivered to Lowes.
And it took 30 minutes at Lowes Custumer dis-service to find that out.

 

[kenmbz]

Well it's delivery day and has not left the origination facility.
Guess the package got destroyed and they don't want to admit it.
Called Fedex and they have "no idea" what happened.
Travel History:

Date or Time	City & State	Status
Thursday, April 28, 2022
4:30 PM	CONCORD, NC	Arrived at FedEx location
4:04 AM	CONCORD, NC	Left FedEx origin facility
Wednesday, April 27, 2022
2:22 PM	CONCORD, NC	Arrived at FedEx location