I did not read each and every post here, (as I always do before replying), but I am disgusted with Norton also. They are a professional "VIRUS",.... and viruses should be elliminated and outlawed with major deterents!!
I have tried many times in various fashions to rid both my computers of this bad Norton-VIRUS and each time, things get worse,...Norton "CRAP: keeps popping up all over the screen, the computers are so slow they are almost useless and absolutely "dangerously" ...~stressfull"~!!!!!!!!!!!!!
I've even taken it in to have it professionally removed a couple of times but it keeps sneaking back in and causing more problems All my desktop icons have now disappeared.
When I keep on trying, (many, many times) to remove them via Add/Remove it simply flat out tells me,..."You Cannot Remove Norton Products" !!! And then matters get worse,...like the search engine,..(your choice) continually gives me ****. Tried again to remove it and now my e-mail only sends and receives once a week if lucky.
If I didn't have to cut a piece of plywood and go outside on a ladder in the snow to cover the hole,..... I would surely have fired both computers right out through the window I'm sitting beside !!!!!
Aside from TBN, I wish I'd never heard of computers!!! Does it sound like I'm upset? Well yes you could say that,...although just venting here is helping,.... perhaps a double bourbon would help,...worth a try anyway!!!
CHEERS!
. . tug
PS: . . sorry Dusty but I have been trying to cope with this problem for a while and it just gets worse!!!NORTON "IS" A VIRUS and they will punish you for even attempting to get rid of them!! (..in MY experience)