Pro / Cons of KTAC?

/ Pro / Cons of KTAC? #81  
The way it is supposed to work is:
The dealer submits a quote to Ktac for the repair of the loader.
Ktac compares the cost to repair versus the original contractual amount of the loader and decides to either total the loader or repair it.
If Ktac repairs the loader there should be no extra costs to you.
If they total it then they will give you an offer for the valuation of the loader. You can accept the offer and either receive a check or they can apply it to the loan (this I believe is at their discretion). You can also appeal the valuation.
If you accept the offer you can then purchase a new kubota loader and submit the invoice to Ktac. They will then issue a 2nd check or credit to your loan the difference between the accepted valuation and the original contract price.
If they decide not to do the pay the difference part you can try contacting Brian Carter who has posts here about Ktac to help resolve the issue. You should also lean on the dealer to help make it right. Some dealers are better than others at dealing with ktac.

From my understanding if you aren't happy with the current dealers evaluation of the repair you do have the right to get another dealer to do an estimate to repair.

pm me if you need email addresses to contact higher ups at ktac incase Brian Carter is no longer there.
Appreciate the reply.
The claims adjuster didn't say anything about that. Said they would either replace loader, and I'd pay the difference between what i paid and price for a new one.
2nd option would be they'd take what they'll pay for a replacement and pay towards my loan.
Then I'd pay, out of pocket, for a new loader. He didn't mention anything else you said. He said he was waiting on his end to see which way ktac wanted to take it.
My dealer says my loader is bent/totalled and i need a new one.
Like i said, i appreciate the info.
 
/ Pro / Cons of KTAC? #83  
I'm curious as to how often people actually save money via the insurance. Certainly the occasional instance of "ktac covered it" catches your attention, but there's likely more that never get the money's worth (... pretty much guaranteed, ktac literally has to make money for them).

In my tractor's first 660 hours, 6 years, I've had nothing happen that I could've claimed on insurance, if I had it (I assume there's some catastrophic coverage via my homeowner's / USAA but truthfully idk).
 
/ Pro / Cons of KTAC? #84  
My dealer says my loader is bent/totalled and i need a new one.
Like i said, i appreciate the info.

Again this is where a good dealer is important. The easy answer is the loader is not repairable. Contact the service department manager and ask them what parts of the loader need replacing to repair it. Is it just one or both arms the quick attach etc. What parts are bent? The first step of the claim should be evaluating the loader and providing an estimate to repair to Ktac. Ask for a copy of that estimate. If it doesn't have an itemized parts list of what to replace then you need a different dealer. If it wasn't a ktac claim what would it cost to repair? Some dealers service departments when presented with a ktac claim just don't put in the effort to take care of their customer.

It is not up to the dealer to decide if it is totaled that is Ktac's decision.
 
/ Pro / Cons of KTAC? #85  
I'm curious as to how often people actually save money via the insurance. Certainly the occasional instance of "ktac covered it" catches your attention, but there's likely more that never get the money's worth (... pretty much guaranteed, ktac literally has to make money for them).

In my tractor's first 660 hours, 6 years, I've had nothing happen that I could've claimed on insurance, if I had it (I assume there's some catastrophic coverage via my homeowner's / USAA but truthfully idk).

Its insurance of course the payouts vs premiums is going to favor premiums.
Where ktac shines is that the dealers service department is responsible for assessing the claim and not an insurance adjuster. So there are some claims that Ktac will cover fully that an adjuster may try to find a reason not to cover or reduce what they will cover.
At the end of the day though it is still insurance. If USAA will write a comparable plan for less and you are willing to deal withan insurance adjuster if you have a claim go for it. Just make sure its an apples to apples comparison.
 
/ Pro / Cons of KTAC? #86  
I'm curious as to how often people actually save money via the insurance. Certainly the occasional instance of "ktac covered it" catches your attention, but there's likely more that never get the money's worth (... pretty much guaranteed, ktac literally has to make money for them).

In my tractor's first 660 hours, 6 years, I've had nothing happen that I could've claimed on insurance, if I had it (I assume there's some catastrophic coverage via my homeowner's / USAA but truthfully idk).
So why is that any different than any other insurance policy?
 
/ Pro / Cons of KTAC? #87  
I'm curious as to how often people actually save money via the insurance. Certainly the occasional instance of "ktac covered it" catches your attention, but there's likely more that never get the money's worth (... pretty much guaranteed, ktac literally has to make money for them).

In my tractor's first 660 hours, 6 years, I've had nothing happen that I could've claimed on insurance, if I had it (I assume there's some catastrophic coverage via my homeowner's / USAA but truthfully idk).
If you roll your tractor down a hill, USAA isn't going to cover that and KTAC will (supposedly). It's almost certain that most of us will lose money on KTAC, just like all other insurance policies. If Kubota lost money on KTAC, they wouldn't offer it but I still don't want to have to pay for my $25k tractor out of pocket if something really bad happens to it.

I also hate paying $1000 per year for life insurance and hopefully all of the money I've spent on it over the last 15 years will be completely wasted but, if it's not, I sleep better knowing I covered an unacceptable risk.
 
/ Pro / Cons of KTAC? #88  
Not only did Kubota warranty an incident that required a new hood, but I had a log roll off onto my hood and cause 3k worth of damage in the last month of my coverage and they paid out the claim without hesitation.

More than I can say for most insurance co's.
 
/ Pro / Cons of KTAC? #89  
The way it is supposed to work is:
The dealer submits a quote to Ktac for the repair of the loader.
Ktac compares the cost to repair versus the original contractual amount of the loader and decides to either total the loader or repair it.
If Ktac repairs the loader there should be no extra costs to you.
If they total it then they will give you an offer for the valuation of the loader. You can accept the offer and either receive a check or they can apply it to the loan (this I believe is at their discretion). You can also appeal the valuation.
If you accept the offer you can then purchase a new kubota loader and submit the invoice to Ktac. They will then issue a 2nd check or credit to your loan the difference between the accepted valuation and the original contract price.
If they decide not to do the pay the difference part you can try contacting Brian Carter who has posts here about Ktac to help resolve the issue. You should also lean on the dealer to help make it right. Some dealers are better than others at dealing with ktac.

From my understanding if you aren't happy with the current dealers evaluation of the repair you do have the right to get another dealer to do an estimate to repair.

pm me if you need email addresses to contact higher ups at ktac incase Brian Carter is no longer there.
So, ended up with a new loader, with me paying the difference on the price of a new loader today, vs what i paid 4 years ago + my $250 deductible. Still a pretty good chunk of $$,
but better than not having it insured at all.
 
/ Pro / Cons of KTAC? #90  
So, ended up with a new loader, with me paying the difference on the price of a new loader today, vs what i paid 4 years ago + my $250 deductible. Still a pretty good chunk of $$,
but better than not having it insured at all.
I'm not doubting that it paid off handsomely for you, but I am curious as to how much you've paid towards KTAC in total vs how much you've gotten from them?
 
/ Pro / Cons of KTAC? #91  
I'm not doubting that it paid off handsomely for you, but I am curious as to how much you've paid towards KTAC in total vs how much you've gotten from them?
I dropped a tree on my MX5200. Dealer picked up and returned looking like new. About $7,000 damage. Cost me $250. Wouldn't be without it

Andy
 
/ Pro / Cons of KTAC? #92  
I'm not doubting that it paid off handsomely for you, but I am curious as to how much you've paid towards KTAC in total vs how much you've gotten from them?
That's insurance in a nutshell. You are gambling that you will need it. Insurance companies are gambling that you don't. On average you free better off not paying for insurance or an extended warranty if you can afford the worst case scenario.

I can afford to buy a new laptop or phone so I never get insurance on them.
I couldn't easily afford to replace my truck or tractor so I insure them.
I can afford to replace our old beater SUV so it's not insured.
I can't afford a $100,000 or million dollar lawsuit or liability claim so I have liability & business insurance for all the cars & the side gig.

Insurance companies have overhead to pay & profit to make so self insuring is always a better deal in the long run. Just as long as you can afford the worst case scenario.
 
/ Pro / Cons of KTAC? #93  
those of you that have ktac, did you get a copy of your ktac policy with your equipment listed when you purchased?
been trying to get a copy of my policy, and been getting the run around. i've contacted both ktac and kubota financing, and both have stated "it's not us, it'd the other one that has that paperwork, and you need to contact them to get it".
i'm going to contact my salesperson monday to see if he can help. my ktac claims rep has been no help. he's not even been returning my calls/emails.
 
/ Pro / Cons of KTAC? #94  
Seems like my homeowners insurance is just as good as KTAC and much cheaper. Same deductible.
 
/ Pro / Cons of KTAC? #95  
Seems like my homeowners insurance is just as good as KTAC and much cheaper. Same deductible.
It may be just as good for your expected loss cases but it likely doesn't cover operator error losses and off site losses. I would read the rider for your homeowners insurance to make sure it covers every loss that you deem as an acceptable risk. I doubt it will cover an engine fire, sliding off a bank into a pond, or rolling the tractor from improper load balance. It will likely cover it in the case of loss due to a insured structure damage that in turn damages the tractor. For example a tree falling on the garage where the tractor is parked due to a storm, or a structure fire that burns up the tractor. It should also cover theft while secured on site, but I would make sure and read the rider for what constitutes secured. Does it have to be garaged to be insured for theft or can it be sitting in the field?

Also if someone doesn't have a dedicated rider for the specific tractor their home owners will likely not cover a tractor at all other than a lawn tractor like a $5k riding mower and usually have a maximum limit and like kind replacement value which is going to be significantly less than what you paid for it even if there is only a few hours on the machine.

My m7060 was a total loss due to engine failure. The mechanics best guess was it overheating after stalling in an extreme angle when I dropped the front end into a mud filled old stump hole that appeared to be solid but was essentially quick sand. I had the loader up empty while mowing weeds over a recently cleared tract of land. That allowed the front to nose dive in and the tractor stalled immediately. I was able to work myself out the next day but the engine started spitting oil under load when it was at operating temperature.

Ktac wrote a check for the diminished value of the tractor and when I took delivery of my Svl65 they sent me a check for the difference of my contracted purchase price of the m7060 and the diminished value. The tractor was 3yrs old. I had paid 0 interest and had paid about $2800 in insurance premiums. So it cost me $3300 (premiums +deductible) for 3 years of use. The loader was repaired and I sold it locally for $4k. My contract priced the loader at $5k. I kept the bucket and use it with my skidsteer which was around a $1k bucket if I bought something similar to use.

The bad thing is due to covid to buy a new identical machine I would have been paying about $2k out of pocket and waiting around 6 months for delivery at the time. I found a dealer with the skid steer due to come in within 2 months and went with that option. For my use case the skid steer was a better fit as I don't do crops or hay production. So in the end it was a win for me.


Also as a note Ktac premiums are not an even monthly portion of the bill. The monthly cost isnt $4k quote divided by 60 payments. It is essentially a front loaded interest rate applied to the contract over the duration of the loan based on the initial contract price. You can see this when you take the difference of the quoted payoff vs the payments you have made and the contract + insurance price. So at year 3 the premiums I had paid to Ktac were higher than I had expected based of the sales guys explanation that it was a monthly part of the payment.
 
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/ Pro / Cons of KTAC? #96  
I've got no issues with KTAC or with insurance in general, but anecdotal evidence that shows how they paid a claim does not prove that another insurer would not pay the claim.

We all tend to bias toward businesses with whom we have had a good experience. That is natural, but does not prove those businesses are actually better than others.
 
/ Pro / Cons of KTAC? #97  
It may be just as good for your expected loss cases but it likely doesn't cover operator error losses and off site losses. I would read the rider for your homeowners insurance to make sure it covers every loss that you deem as an acceptable risk. I doubt it will cover an engine fire, sliding off a bank into a pond, or rolling the tractor from improper load balance. It will likely cover it in the case of loss due to a insured structure damage that in turn damages the tractor. For example a tree falling on the garage where the tractor is parked due to a storm, or a structure fire that burns up the tractor. It should also cover theft while secured on site, but I would make sure and read the rider for what constitutes secured. Does it have to be garaged to be insured for theft or can it be sitting in the field?

Also if someone doesn't have a dedicated rider for the specific tractor their home owners will likely not cover a tractor at all other than a lawn tractor like a $5k riding mower and usually have a maximum limit and like kind replacement value which is going to be significantly less than what you paid for it even if there is only a few hours on the machine.
Also as a note Ktac premiums are not an even monthly portion of the bill. The monthly cost isnt $4k quote divided by 60 payments. It is essentially a front loaded interest rate applied to the contract over the duration of the loan based on the initial contract price. You can see this when you take the difference of the quoted payoff vs the payments you have made and the contract + insurance price. So at year 3 the premiums I had paid to Ktac were higher than I had expected based of the sales guys explanation that it was a monthly part of the payment.

I can only speak for my homeowners insurance, Texas Farm Bureau.
Two cases covered by $250 deductible:
1) a small kitten decided to sleep within the fan shroud of my F250 diesel. Started the truck and shredded the cat but damaged the radiator and fan blade. $4k bill and homeowners insurance covered it.
2) Week after buying my new 700-4 my daughter decided to run into a tree. $8k in damage and homeowners insurance covered it.

What's hilarious is that Texas Farm Bureau dropped my roadside assistance because I had to use a tow on one car twice within 24 hrs.
 

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