fatjay
Veteran Member
Your results may vary...
So I ordered a generator off amazon. I seldom purchase new stuff, but some stuff absolutely needs to work when I need it to. And my wife said it was ok.
The original generator I ordered was a Duromax 10,000 starting watt/8000 running watts machine for $750. I placed my order on Aug 9th, with scheduled delivery for Saturday, Aug 19th, 9am-12pm. Day of delivery, no call, no show. I called at 1pm and they said the status changed to back order. I wasn't happy. I called amazon to complain, and they said that they could find me a comparable generator and if it was more expensive, adjust the price down. They found the DuroStar 10k for $900. As far as I can tell, the ONLY difference was the paint. They look identical in every way. I was getting it for the same price, though, so I didn't mind. Same thing, scheduled delivery for Saturday the 26th, between 9am-12pm. I had my girls birthday party from 3-9 so I was rushing around the house getting things ready anyway.
I lost track of time, and realized it was 2:30 and they hadn't come yet. Fearing the worst, I called amazon. They said it was scheduled for delivery between 9-12. I said it was 2:30. They said htey would give the delivery company a call, and put me on hold. A few minutes they returned and said it was 30 minutes out. They appologized, and offered me a $125 credit. Suddenly I was in a much better mood. Of course the delivery truck arrived at the exact same time as 12 teenage girls were ariving, but hey, $125 right?
Got the party under way and took cover in the garage to unbox my new generator. opened it, and immediately I noticed there was a big dent on the panel. It was purely cosmetic, but a bit disappointing. It was just the panel with the warning labels anyway, not the electrical panel. Otherwise it was perfect and in new condition. Added oil and gas, hooked up the negative battery cable, and boom, fired right up. Hooked up my voltage meter, put out 120v@61hz. Under load it didn't waver at all.
Still, it was a sticking point in my mind, that dent. I got on amazon chat and asked what my options were. Without even seeing pictures the first thing the guy said "Would you like a 25% discount?" Well ****, I'll certainly live with a little wee dent for that. They credited me another $187.25. The chat conversation was not 3 minutes long, and it was done.
So it was a bit of a headache, but in the end I am happy with the generator and the service. All that's left is to build the shed on the concrete pad I poured last week and wire it to the house.
So I ordered a generator off amazon. I seldom purchase new stuff, but some stuff absolutely needs to work when I need it to. And my wife said it was ok.
The original generator I ordered was a Duromax 10,000 starting watt/8000 running watts machine for $750. I placed my order on Aug 9th, with scheduled delivery for Saturday, Aug 19th, 9am-12pm. Day of delivery, no call, no show. I called at 1pm and they said the status changed to back order. I wasn't happy. I called amazon to complain, and they said that they could find me a comparable generator and if it was more expensive, adjust the price down. They found the DuroStar 10k for $900. As far as I can tell, the ONLY difference was the paint. They look identical in every way. I was getting it for the same price, though, so I didn't mind. Same thing, scheduled delivery for Saturday the 26th, between 9am-12pm. I had my girls birthday party from 3-9 so I was rushing around the house getting things ready anyway.
I lost track of time, and realized it was 2:30 and they hadn't come yet. Fearing the worst, I called amazon. They said it was scheduled for delivery between 9-12. I said it was 2:30. They said htey would give the delivery company a call, and put me on hold. A few minutes they returned and said it was 30 minutes out. They appologized, and offered me a $125 credit. Suddenly I was in a much better mood. Of course the delivery truck arrived at the exact same time as 12 teenage girls were ariving, but hey, $125 right?
Got the party under way and took cover in the garage to unbox my new generator. opened it, and immediately I noticed there was a big dent on the panel. It was purely cosmetic, but a bit disappointing. It was just the panel with the warning labels anyway, not the electrical panel. Otherwise it was perfect and in new condition. Added oil and gas, hooked up the negative battery cable, and boom, fired right up. Hooked up my voltage meter, put out 120v@61hz. Under load it didn't waver at all.
Still, it was a sticking point in my mind, that dent. I got on amazon chat and asked what my options were. Without even seeing pictures the first thing the guy said "Would you like a 25% discount?" Well ****, I'll certainly live with a little wee dent for that. They credited me another $187.25. The chat conversation was not 3 minutes long, and it was done.
So it was a bit of a headache, but in the end I am happy with the generator and the service. All that's left is to build the shed on the concrete pad I poured last week and wire it to the house.
