Mahindra - update your website

[mikeman1]

Maybe it's just me and the way i think...BUT...if anyone from Mahindra corporate reads the forum its about time you update your website! 65B hoe has replaced the old hoe some time ago and still no info on the website. Also, I saw a tube video about new 6000 and 9000 series models and still not on the website as well as other attachments/implements that are still not on website that were mentioned in the video.

 

[tracydj]

Maybe it's just me and the way i think...BUT...if anyone from Mahindra corporate reads the forum its about time you update your website! 65B hoe has replaced the old hoe some time ago and still no info on the website. Also, I saw a tube video about new 6000 and 9000 series models and still not on the website as well as other attachments/implements that are still not on website that were mentioned in the video.

I have a emailed Mahindra corporate with a question on 3 separate occasions over a month ago and am still yet to get a response. I guess there is a reason the price is right.

 

[BlackOps]

i agree - the website is pretty shabby in certain respects - been on it for years. never fixed some stuff...

 

[dickfoster]

i agree - the website is pretty shabby in certain respects - been on it for years. never fixed some stuff...

Like their manuals the website is a disgrace. Some folks at Mahindra clearly need to have a boot planted in their backsides. Some to get moving and some to be booted through the goalposts of life.

 

[mcfarmall]

When you compare the Mahindra website with ANY of their competitors, they fall miserably short. They don't go into any detail on anything, basically a scan of the brochure you get from the dealer and that's it. It's almost like they don't really care about selling tractors as most people do their research and comparisons from their computers these days.

I have told them this from the feedback survey monkey popup that I sometimes get from their website but they don't change anything.

 

[AchingBack]

At one time there was an employee of MUSA, (Mahindra USA) marketing, who visited this forum. Evidently Mahindra didn't value our input enough to continue his presence. The last time I heard from him was during the time we were wondering when we were going to receive our Owner's Club hats.

Upon checking my old mail, I found an old conversation with forum member, musa_marketing2. I don't know if it is still an active account, but if so, perhaps some here would like to give him some constructive input.

Here are his posts: http://www.tractorbynet.com/forums/search.php?searchid=2185412

 

[dickfoster]

When you compare the Mahindra website with ANY of their competitors, they fall miserably short. They don't go into any detail on anything, basically a scan of the brochure you get from the dealer and that's it. It's almost like they don't really care about selling tractors as most people do their research and comparisons from their computers these days.

I have told them this from the feedback survey monkey popup that I sometimes get from their website but they don't change anything.

Like Detroit, these kinds of idiots rarely never get the message until it's already too late. Then the heads start to roll after the fact. One of these days the knuckle heads will realize that it takes ten times the effort and money to recover a lost customer as it did getting them in the door the first time around. That is if they ever get them back. None of them seem to realize quite how small the world is or how limited their market size.

 

[Glrret]

I'm wondering if contacting the Regional Distribution center would gain any better results, the Regional Reps that work with the dealers is out of those offices. I know it may take some research but you can always find contact information on the web for just about anyone. If people start rattling enough cages sooner or later someone will notice.

Mahindra seems to have set it up so you have to work through the dealer you bought your equipment from and they use the dealers as if they were a shield to keep the customer at arms distance. But the the middle man is that Regional Rep, if we could light a fire under him... we might gain a voice at the corporate office USA.

 

[IH782]

Like their manuals the website is a disgrace. Some folks at Mahindra clearly need to have a boot planted in their backsides. Some to get moving and some to be booted through the goalposts of life.

I agree 110% with this statement. When we had to deal with them this summer it was like pulling teeth to get ahold of the right person with the right info.

 

[IH782]

If anyone needs info on the 65 B backhoe, we have one.

 

[dickfoster]

I'm wondering if contacting the Regional Distribution center would gain any better results, the Regional Reps that work with the dealers is out of those offices. I know it may take some research but you can always find contact information on the web for just about anyone. If people start rattling enough cages sooner or later someone will notice.

Mahindra seems to have set it up so you have to work through the dealer you bought your equipment from and they use the dealers as if they were a shield to keep the customer at arms distance. But the the middle man is that Regional Rep, if we could light a fire under him... we might gain a voice at the corporate office USA.

I think Mahindra corporate knows exactly where their shortcomings are. It's largely a matter of accounting and the typical corporate goal of making the quarterly numbers look good. It's the typical shortsighted MBA approach to business these days. They only concentrate on battles and the near term but have no clue as to how to win a war. The really big trouble with this approach is that it makes them blind to the future and the inevitable negative impacts coming at them down the road by way of loss of market share. I have been a regional service rep before so I know that poor guy can only do what he can to tread water and try to keep things afloat hoping that corporate eventually wises up and does something to make his job easier. Like I did, all he can do is send in memos that get lost in the shuffle, corporate office politics and the ongoing internal power struggle and pissing contests of middle management. Once I got to the point where all I had to do was to redate the very same memos I'd sent in a couple years before, I figured it was a hopeless cause so I decided to move on to greener pastures. They know but it's a conscious decision on their part not to do diddly squat before the crap hits the fan and forces them to address the BS that they have been fostering. We've all seen the very same stuff play out in Detroit and other American industries before. Sadly no one learns from history and they are all bound and determined to repeat it for themselves. If stupidity were a crime, at least half of corporate America would be under lock and key today.

 

[mikeman1]

IH782 how is the 65B on the 2555 working out? good digging power? any major issues so far? I am thinking of buying the 2555 with that hoe. did you get the 2555 hst, if so any issues with the range selector jumping out?

thanks

 

[Glrret]

I have a 2555 with a 75B hoe and 24 inch bucket, I've been very impressed with the digging power for a non construction grade machine.

 

[mikeman1]

IH782 i just read your post on the other thread about the 2555 and its loader lifting capacity. nice. you seem happy with it. How is the 65B?

did you load the rear tires?

Glrret - wish they still offered the 85B or at least the 75B. i hope the quality on the 65B is as satisfactory as your 75B.

thx

 

[Glrret]

Im not sure how the 65B stacks up to the 75B, But here is what the 75B has for measurements



1. From the swing pin to the end of the bucket fully extended straight out behind the tractor is 12' 8"
2. The boom cylinder retracted is 33", fully extended is 54 1/2" at pin center
3 The Stick cylinder retracted is 29", fully extended is 46 1/2" at pin center
4. Digging depth is right around 9 1/2'

 

[mike69440]

Like Detroit, these kinds of idiots rarely never get the message until it's already too late. Then the heads start to roll after the fact. One of these days the knuckle heads will realize that it takes ten times the effort and money to recover a lost customer as it did getting them in the door the first time around. That is if they ever get them back. None of them seem to realize quite how small the world is or how limited their market size.

It will be the upstart company, that takes the business away, if the old giants fail to reinvent their purpose.

 

[dickfoster]

It will be the upstart company, that takes the business away, if the old giants fail to reinvent their purpose.

Yep they tend to create opportunity for potential competition to take them down. I watched Detroit go that way. They were using only one another as a declining benchmarks of behavior toward the market. The Japanese auto industry stepped in and seized the opportunity that Detriot provided while the Europeans scored some increased market share too. Detroit once owned the world automotive market for all practical purposes and they threw it away. It was their incompetent, nearsighted and inbred auto industry management working hand in hand with the UAW that did them in. Now that's real teamwork. Then we the taxpayer were forced to step in and bail them out, Chrysler twice, to no avail. More tax money down a rat hole proving that it's always too easy to spend other peoples money. I'd have let them fail and fade away simply because they deserved it and to serve as an object lesson.

 

[AchingBack]

It will be the upstart company, that takes the business away, if the old giants fail to reinvent their purpose.

Do you really think a new tractor company is on the horizon? Who would be the upstart company? In the last decade it has been Mahindra.

 

[SedonaDave]

Yep they tend to create opportunity for potential competition to take them down. I watched Detroit go that way. They were using only one another as a declining benchmarks of behavior toward the market. The Japanese auto industry stepped in and seized the opportunity that Detriot provided while the Europeans scored some increased market share too. Detroit once owned the world automotive market for all practical purposes and they threw it away. It was their incompetent, nearsighted and inbred auto industry management working hand in hand with the UAW that did them in. Now that's real teamwork. Then we the taxpayer were forced to step in and bail them out, Chrysler twice, to no avail. More tax money down a rat hole proving that it's always too easy to spend other peoples money. I'd have let them fail and fade away simply because they deserved it and to serve as an object lesson.

I have to admit...You are an ideologue thats for sure!....I guess the Japs and there lack of 5 mile bumpers and any pollution regulations had nothing to do with it?...Or that the Gas Crisis of the 70's and the boats we were driven were insignificant?

I hate to break your heart, but in the day that EVIL UAW, and Detroit were the largest employers in the USA so wages and the middle class were doing well............Now our largest employer is Walmart!

Ever wonder were the middle class has gone?....

But you keep believing...I hope you have no grand kids or great grand ones....?

 

[dickfoster]

I have to admit...You are an ideologue thats for sure!....I guess the Japs and there lack of 5 mile bumpers and any pollution regulations had nothing to do with it?...Or that the Gas Crisis of the 70's and the boats we were driven were insignificant?

I hate to break your heart, but in the day that EVIL UAW, and Detroit were the largest employers in the USA so wages and the middle class were doing well............Now our largest employer is Walmart!

Ever wonder were the middle class has gone?....

But you keep believing...I hope you have no grand kids or great grand ones....?

Funny how the Japs as you call them had to meet all the very same regulations but somehow they managed. I had a phone conversation with the top guy at Pontiac, A GM VP one day. I was talking from a garage as my new Pontiac sat there with it heads torn off with something less than 20K on the clock having the valve guides knurled. Basically it seems he just didn't give a crap after I gave him every opportunity for an easy way out. I told him it would be the last Pontiac, last GM and quite possibly the last Detroit made car I'd ever buy. His response was that I didn't want to buy a foreign made car as it would put yet another US auto worker out of work. My response to him was to remind him that I was a veteran so not to be waving any flags in my face and that this was strictly a business relationship. Further that I owed him and his flock of overpaid union workers nothing as I had already handed over my money for something that I did not get. His pisspoor attitude sealed the deal and that was indeed the very last American branded car I've bought since then. If the Japanese screw up, I'll fire them too and will seek out those who act as if they want to earn my business. The idiotic self destructive sense of entitlement has run wild in this country and it needs to stop and stop soon. It needs to be replaced with the sense of pride of workmanship, pride in a quality product and the personal satisfaction of a job well done that once prevailed in this nation. In large part the unions were something that started out as needed, badly needed in some cases but have largely outgrown their usefulness. I'd vote for keeping unions but only if the nation has right to work laws to keep them honest and useful. In the case of public workers, I'd outlaw every single one of them because they are working for the public so there is no one taking unfair advantage of them and they already have a voice at the voting booth.
Detroit largely brought it's fate upon itself, arrogance and apathy on the part of both labor and management killed them. Sorry but standing on a production line putting a left hand bolt in a left hand hole all day, doing nothing to improve one's self and running for the door when the whistle blows simply does not deserve the kind of wages they demand. The sooner everyone gets it through their thick skulls that the world and life owe them nothing and you get out of life pretty much what you put into it, the better off we'll all be. Incompetence, laziness and apathy should never be rewarded by any society and over the long haul it never has been nor will it ever be. This is why socialism in any form does not, has not and will never work as it works against both mother nature and human nature.
If we get our heads out of our behinds again, this nation can do anything it wants but it will never be easy and it will always require determination and hard work in the forms of both mental and physical effort. History, even our own history tells us all of this is so. Remember this nation but men on the moon in less than ten years from a flat footed start. That took some real effort and the kind of values and sense of purpose I'm talking about. No one was sitting down on the job then nor were they when we did what we did during WWII. We need to be that way again and we'll have to man up and do it for ourselves.