Lowes low

[CDsdad]

I try to remind myself that the majority of people working at big box stores are there due to lacking of either brains or ambition. I try to be patient but generally try to stay at the local lumber yard. They're not smart at the local yard but at least I know where everything is.

 

[froggy]

That's why I go to the local hardware store, even if costs more. The service is worth it.

 

[Bedlam]

Well today I didnt let the 'slight 'inconvenience keep me from getting a new range and hood. I looked both up on the websites and knew pretty much what i wanted. Walked in and saw the sales person. Told him Id like this one if you still have one in stock and he said No problem. As he 'punched 'in the info my name and yea phone lol.he asked you need a cord, nope I said. all set thanks for reminding thou.
He said are you looking for an extended warranty I said nope. a year is fine,I looked at thew hoods they had and they didn't display the inexpensive one , but I found it.
He said go down front tell them my name and pay and they would bring it right out.
I went down front. I said I just need to pay for the range I just bought. Gave my name, and she said are they delivering it today? I said no the sales guy is coming down front with it. she said oh hmm ok.
then she ran the card etc with no troubles .
The sales guy was right there with it on a dolly. and very pleasant.
So, It does make a BIG difference with employees who seem to care.I was very impressed with this sales person.

 

[groundcover]

You need to keep an eye on the prices at HD too, they do have their sales and loss leaders but sometimes the lumber yard is just as competive ,with a much better attitude. I tried to order a V-28 battery from HD (where I bought the tools) but they did not stock it and would only order it with a credit card. I called the lumber yard,yep in stock and cheaper !

 

[ultrarunner]

I try to avoid HD only because my Van was broken into at two of their Stores... We are talking mid-day first or second space in the parking island in front of the entrance...

I now do most of my shopping at an old Hardware Store in the Heart of East Oakland... they provide security and the cashiers know me...

 

[LoneCowboy]

why should they improve their service?
They treat you (and everyone else) like crap
YET
you keep going back

serves you right.
"please sir, may I have another?" ---whack---

Seriously, when you vote with your pocketbooks, then it will matter, until then, you get what you deserve.

And no, i don't shop at either anymore.

 

[Shimon]

vote with your pocketbooks

Well said! One of the advantages of capitalism.

But some people think their only choices are Home Depot or Lowes which are, for all intents and purposes, identical. And in some cases they are the only choice because they've driven out all the smaller hardware stores.

In the end, however, people are cheap. They want a bargain and will suffer through quite a bit for a bargain. Hence the popularity of big box stores, nationwide chains and strip malls. Wal-Mart has given us low, low prices...but at what cost? I won't get into because a lot of it is "political" but you know what I'm talking about.

Hopefully, enough people will vote with their wallets and let these companies know what they think of their stores. But, I don't think that will happens because, like I said, most people are cheap.

 

[Podunkadunk]

Page 3 of this rant...my post probably won't get read, but hey, at least I'll feel better.

Was in Home Depot yesterday, in the paint section. Needed some help to see if they had any more of the stain I was looking for. Saw an associate putting stuff on a shelf, but figured he must be just a stock boy. My dad and I split up to find help. After a few minutes, we met back up, but no joy on locating an associate for the paint counter. I went to the front, told cust. service that I needed some help. They page the guy...guess who...yep, it was the stock boy I had seen earlier. That jack*&& knew that we were standing at the counter needing some help the entire time.

Oh and one more thing...let's talk Wal-Mart. How come they only have one line for tobacco purchasers. I chew a little when I'm on the tractor. I like buying it there because it's cheap. The problem is, there's only one line you can buy tobacco...it's always a very long line. That burns my biscuits and I complain every time.

Rant complete.

Podunk

 

[mjarrels]

It has been years since I went to a Lowes... Last time I was there the automatic entrance doors would not open for me, worked for everyone else... I got the message and have never been back... They don't want my money.

mark

 

[N80]

Well said! One of the advantages of capitalism.

Hmmm. I think you said it better here:

And in some cases they are the only choice because they've driven out all the smaller hardware stores.

Done and done. Can't find a decent hardware store around here. That's a disadvantage of capitalism.

But, I don't think that will happens because, like I said, most people are cheap.

How do you vote with your wallet when there's nowhere else to go?

I hate Lowes AND Home Depot. I watched them shut down the local hardwares. Before the local and smaller franchise units were gone, both Lowes and Home Depot were fairly decent. Once they were gone, things went down hill and are still there.

I hate them both and avoid them like the plague. But when you need stuff, you need it.

They were my main source of building supplies when I built my cabin. (We have an 84 Lumber, same prices, slower service. Even though I was building my own house I wasn't technically a contractor and couldn't get the time of day from them.) On any given trip for supplies we would inevitably have to go to both stores (Lowes and Home Depot) to get what we needed. It didn't matter if it was nails, plumbing, electric, you name it, neither store EVER had all of what I needed and trust me folks, there was NOTHING weird or unusual about the supplies I needed.

Ah. That felt good. Next!