Longevity comes thru AGAIN !!!

[blueriver]

For what ever reason my 42i simply quit cutting ... I replaced the electrodes and the tip ... no go so a simple call to Longevity and the problem solved. After a long discussion with several folks there, Nicholas, John and TJ in support a decision was made that for my business a back up unit would be a wise decision.

I decided I would like to dedicate a unit to the CNC table and asked about the 80 series ... well after that long decision a price that I simply couldn't refuse was stuck .. they agreed to pay overnight shipping so I would have a unit on my table Monday ... then send the 42i to them at their cost for repair and get it back in working order ... that will get me 2 units in the shop!!!

For anyone who has not had any dealings with these guys ... well they simply understand business and value a customer who's down and will go the extra mile to do what it takes ... great folks ... great service ... in my opinion it just doesn't get any better!!! John told me the boss said do what ever it takes to please the customer!!!

 

[blueriver]

The 80i is defiantly a working class machine .. Big unit with lots of cut .. Not saying the 42i wasn't a good one but there is a great difference in the machines.

On 3/8 sheet I was able to double my cut speed and get a clean nice cut.. I have some 1/2 and 3/4 parts to cut out .. The 80i should do a clean job on them as well.

I am pleased so far

 

[eastexan]

Glad it's all working out for you.