It blew up

/ It blew up #1  

LoneCowboy

Veteran Member
Joined
Oct 2, 2006
Messages
1,212
:mad:

Yes, my 5 day old TN75DA blew up today
It has a itty bitty leak on the hoses going to the heater core in the cab where they were pinched (installed incorrectly or not long enough) and it pretty much spit out the entire radiator.
I look down about 30 minutes into this job and IT'S IN THE RED
What is going on?

*****
I open the cab door and PSSSSSSSSSSTTTTTT steam flying out of the hose.
bad word, bad word, bad word.

Of course, it's busy time, the dealer is booked, but he'll try, and I'm totally booked and I need the big mower over the next few days.
Boned.
it happens, i'm not really mad (much), but I'm slightly upset. I should have caught it sooner, wasn't even watching temp gauge that soon into a job. Bah. see, a platform wouldn't have had this problem. KISS.

So, handled under warranty, but I have nothing working. It's been an ugly day. :mad:
 
/ It blew up #2  
Sorry to hear about the bad news...:(

You know, we offer FREE loaner tractors at our dealership when a tractor fails under warranty, no questions asked. Even if there is only one day left under warranty. Actually, we offer free loaners to most all our customers that need repairs. (especially the guys bringing in the green and orange tractors...:)

Sometimes they actually trade up and overall its just good business practice. Did you ask your dealer for a loaner or if not, at least a half rate or less to rent one while yours is down? Worth asking anyway.

Again, sorry about the problems. The TN's are VERY solid tractors and are RARELY in our shop for repairs and thats the truth. But, you cant hold the hand of the guy assembling it and everyone has bad days at work. Looks like you got one of those. I would have the dealer check EVERYTHING else while its in for warranty repair.

BTW, do you have a loader installed? Because there is extensive "tear down" to the tractor to install the rear loader mounting brackets. Perhaps the setup guy at the dealership left them loose.....yikes!

Best of luck,
Larry
 
/ It blew up #3  
Good luck.. hope the engine made it ok!

Soundguy
 
/ It blew up #4  
wow, not the update on your spiffy new tractor i was hopeing for! :mad:
 
/ It blew up #5  
Lets hope you don't get any crap from the local dealer fo rbuying from an out of state dealer.
One good thing, you'll get all the bad things out in one week, the bushhog, and the tractor breaking at the same time - then the rest of the summer will be trouble free.
 
/ It blew up #6  
Sorry to hear about your hard luck. Keep the chin up.....it's still an incredible tractor.

Vic
 
/ It blew up #7  
Hey Brian. I just got my new Kubota. I hope everyone was having a good day when they put mine together.

I live down here in Denver. Maybe we can meet someday.

Brian
 
/ It blew up
  • Thread Starter
#8  
Update
After the dealer sitting on it for two days and me finally having to call my salesguy and go "how much have I bought from you this year? A lot right? well, if you guys can't keep me running, there's no point in me buying from you" to get a fire lit under their behind, they finished it saturday morning

And, of course, just like i said, it's a pinched line for the heater hose to the cab from a bad install and they just put a splice in and then refilled it.

THEN THEY CHARGED ME FOR IT:mad:

Said, it's a dealer install problem. (says New Holland on the cab doesn't it?, I can't buy the cab uninstalled, thus, it's a New Holland problem)

I could have done that :mad: , i figured it was under warranty.

So, the other dealer is going to get a call that says you owe me this and personally New Holland's 2000 hour/ 2 year warranty is worth precisely

zip.

I'm not happy.
 
/ It blew up #9  
At this point, I am thinking before getting in the middle of two dealers butting heads about a bad install, and the other saying it's not my fault, I would get New Holland on the line and get their opinon of the next step. Tell them to get the dealers (who are their employees) to decide who pays and send you a check, or you can let your attorney make the call, cause your out of the loop for this one. Your job isn't to handle warranty claims for New Holland...
David from jax
 
/ It blew up #10  
Did it hurt the engine? And did they change the oil because after a engine get's hot the oil sometimes turns to jelly in the bottom of the oil pan . I would check it if i could .I hope you get it resolved soon .
 
/ It blew up #11  
Brian, I would contact the dealer you bought from and tell him what happened. Don't go into the conversation upset or start out telling them that "they will pay". It might be something that they did to the tractor during the prep work for what ever reason or it could be New Hollands fault from the start. I am sure you already know this but some people get upset and say/do things they later regret. Personally, I wait a couple days to think things over and if it still bugs me then I deal with it. If it is a New Holland problem though, hopefully the selling dealer will help you out but then again you might be SOL for buying a tractor outside your dealers coverage area. New Holland and a lot of the other companies frown on this because of this very issue. I wish you the best and hopefully this will be taken care of.

On a similar issue, I had a pinched wire on my TN for one of the rear outlets. I didn't use them at all until around 30 months when I wanted to run a rotary beacon during snow removal. Took it to my dealer to find the problem and since it was done at the factory they took care of it for me for free even though it was way out of warranty.
 
/ It blew up #12  
I agree NH has took care of me in the past for my tc40 all just small stuff though. I also had a good dealer then they never held me up on parts or getting work done on my tractor.
 
/ It blew up #13  
sandman2234 said:
Tell them to get the dealers (who are their employees)
The dealers are not NH employees.
 
/ It blew up #14  
MikePA said:
The dealers are not NH employees.

Your right, my mistake. They are their customers and representitives. I actually didn't mean direct employees, but anyone representing someone as much as a dealer does over a product as large as a complete tractor line surely has some sort of ties. It would seem that anyone representing them would have certain guidelines to follow, especially between two dealers that are possibly going to argue over who did what and who's going to pay for it.
David from jax
 
/ It blew up #15  
I think you got lucky that it was an EZ fix.

I didn't try my remote's out on my 7610s untill after my warranty had expried as i had no lift equipment... turns out one of the valves had a defect ( not damage.. but actual defect in the pilot ) that prevented one of the 2 remotes from working... Got no warranty support.. though the shop foreman helped me out by finding me a barely used valve off a salvage machine for half the price of a new one.. saved me about 350$ or so.. as it could have been a 700-800 dollar fix..

Soundguy

Robert_in_NY said:
On a similar issue, I had a pinched wire on my TN for one of the rear outlets. I didn't use them at all until around 30 months when I wanted to run a rotary beacon during snow removal. Took it to my dealer to find the problem and since it was done at the factory they took care of it for me for free even though it was way out of warranty.
 
/ It blew up #16  
It wasn't a remote, it was an electrical outlet. The wire was pinched under the platform and required some work to replace. My dealer has fixed a couple other items on various implements that were out of warranty and do not charge me for it. I do have a good New Holland dealer though.
 
/ It blew up #17  
I know your's was electrical.. the point of my comparison was that you were lucky to get it fixed out of warranty.. even if it was a defect that was /had occoured during warranty. most dealers won't warranty stuff that breaks outside of warranty unless there are very special circumstances..

as i said.. ya got lucky and have a great dealer apparently..

Soundguy
 
/ It blew up #18  
It is a good dealer. They rebuilt the gear box on my Woods brush chopper twice out of warranty as it was a problem on Woods side. Also fixed the leaking oil seal on the Befco tiller that was out of warranty as I had barely used it up till that point.
 
/ It blew up #19  
sandman2234 said:
They are their customers and representitives. I actually didn't mean direct employees, but anyone representing someone as much as a dealer does over a product as large as a complete tractor line surely has some sort of ties. It would seem that anyone representing them would have certain guidelines to follow, especially between two dealers that are possibly going to argue over who did what and who's going to pay for it.
I agree.

However, I don't think LoneCowboy is going to get very far with this. In essence, he's asking the selling dealer to reimburse him for money he spent at his local dealer. I'd be surprised if this happens. Yes, it's a NH cab, but it was installed, incorrectly, by the selling dealer. Just one of the problems that can arise when buying out of state.:(
 
/ It blew up #20  
MikePA said:
I agree.

However, I don't think LoneCowboy is going to get very far with this. In essence, he's asking the selling dealer to reimburse him for money he spent at his local dealer. I'd be surprised if this happens. Yes, it's a NH cab, but it was installed, incorrectly, by the selling dealer. Just one of the problems that can arise when buying out of state.:(
Thats interesting...cabs arent preinstalled at the factory and the dealer has to finish assembly? How many other things does the dealer have to do?
 

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