Friend having problems with new printer

   / Friend having problems with new printer #1  

Anonymous Poster

Epic Contributor
Joined
Sep 27, 2005
Messages
29,678
A friend of mine,
Bought a "Brother" brand printer model 61.
He is able to print text and fax but gets this message when trying to load software package from CD he is getting message "In order to complete installation needs to be logged on as sytem administrator" He needs this software package to print photos etc.

Thanks
Steel
 
   / Friend having problems with new printer #2  
Steel,

What that is telling me is he has a windows XP or Win2000 machine. The computer will only let administrators load software. The other option you can do is to long on as administrator and give yourself rights as an administrator and then you can load software from where you log on. Just a small technicality for computers to have multiple users and protection rights for each of them.

Murph

ps: let me know what operating software IE=win2000 or XP and what version and I can help you more.
 
   / Friend having problems with new printer
  • Thread Starter
#3  
Murph,
My friend and I are at work and with your help he thinks he has it figured out.........He thanks you and so do I,he will have to wait until tommorow to configure it,since the computer is at his home. /forums/images/graemlins/grin.gif

Thanks again

Steel
 
   / Friend having problems with new printer #4  
Steel,

Your welcome. Anytime I can be of help just yell.

Murph
 
   / Friend having problems with new printer #5  
is he running win xp? and is it a new set up? has he been able to load other software?
 

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