When you have so many others selling cheaper they don't understand why ours is more.
Our first year we had a winter surplus we had it at $5/bale. Well, those that came and bought them never left and started to buy at the lower rate out of the field. Comments like, my animals clean up your hay, there are no "sticks" left behind, there is so much hay in your bales. Then there are those that call ask the price and we say $5/bale. Oh that is to expensive why is it so much. We challenge them to come and compare but they think they know just talking on the phone. Those are the ones that will by 2 $4 bales throw out the crap it will be a smaller bale and think they got a "deal" when they could have had better results with 1 $5 bale.