Factory recall

[Sergei]

I purchased a 2008 2815 Mahindra ML111 loader last summer and have been having problems with the loader bolts coming loose. I then see that its leaking a little oil. I then contacted a dealer who tells me that there is a recall on the loader mounting system. I drop the tractor off to him and he states that the block is cracked due to this proble and that Mahindra is sending a new motor and new rail for the loader problems. Now today (3 months) later he calls and tells me that I will have to pay 750.00 to have the motor installed because Mahindra will not pay for that. Is there anyone out there with a simular problem. Also could anyone send a copy of the recall letter as I purchased this tractor used (21 hr) and was never sent a letter. Thanks

I'd call Mahindra and talk with with them about this charge for doing something that they now fully admit now as being a problem by having dealers install the updated brackets. From what I understand, which maybe be wrong , but they are even reimbursing the dealers for travel expenses (75 dollars) to work on the tractors. Hopefully you or the previous owner didn't abuse the tractor which might void any warranty. Even without a warranty to me this should still be fixed.
So if they say "NO" then spend the 50 bucks or whatever and go to small claims court and sue them. Personally I can't see how they can defend themselves, besides most companies just hate law suites.

 

[MrChris]

I can see now where Mahindra is trying to relieve the stress, especially if your pushing the FEL into a pile of dirt,gravel or using it like a bulldozer. A lot of the pressure would be exerted to try and pull those two bolts out that are holding that bracket on which I highlighted and which is now being removed. Seems like they are moving that stress point further forward.

 

[plh6399]

Thanks for the info. Just an update. When the mechanic told me that it would take about 10 hrs to instal then 750.00 for the cost of the instal I then told him that I would have to contact my attorney to which he stated " I'm not sure if I would do that". I then did call Mahindra and they had the area Rep contact me which he did today. He told mee that Mahindra would cover the entire cost because of the Tractor still being under warrenty. He also stated that he contacted the dealer and everything was streatend out (not sure what was going on there) but at least they are standing by there product. Thanks again. Waiting for motor

 

[Sergei]

I can see now where Mahindra is trying to relieve the stress, especially if your pushing the FEL into a pile of dirt,gravel or using it like a bulldozer. A lot of the pressure would be exerted to try and pull those two bolts out that are holding that bracket on which I highlighted and which is now being removed. Seems like they are moving that stress point further forward.

When I was talking with my dealer the day they were here, the thought they had was people might be carrying a heavy load in the FEL and somehow they were getting the load to bounce either by hitting a dip or bump and I'm sure if the speed was up it would add to it. He didn't think pushing with the FEL was the issue for the cracked blocks.

 

[AchingBack]

As the owner of a perfectly fine 2615, it makes me wonder why Mahindra had Mitsubishi redesign the newer models. If it was to give the tractor a more modern look, and the result was a factory recall, I wonder who is to blame for this screw up. You just don't hear about the 2615, or 3015 having this problem. Is it because the frames are different?

No matter what make or model you own; make sure your tractor's bolts are torqued to factory specifications. When you have done so, etch a mark on the bolt head, and the frame. When you do your daily/weekly/hourly, inspection of your tractor, look to see if there has been any movement of the bolt heads. Doing so might just save you from major repairs, at your expense.

 

[DavesTractor]

As the owner of a perfectly fine 2615, it makes me wonder why Mahindra had Mitsubishi redesign the newer models. If it was to give the tractor a more modern look, and the result was a factory recall, I wonder who is to blame for this screw up. You just don't hear about the 2615, or 3015 having this problem. Is it because the frames are different?

No matter what make or model you own; make sure your tractor's bolts are torqued to factory specifications. When you have done so, etch a mark on the bolt head, and the frame. When you do your daily/weekly/hourly, inspection of your tractor, look to see if there has been any movement of the bolt heads. Doing so might just save you from major repairs, at your expense.

The 2615, 2816 and 3015 models all used a conventional type mount, more old-school, where the loader frame also distributes the load up to the front bumper area. It's not such a cool mount in some ways, but it is simple and holds up well. It still requires an operator to occasionally check the bolts, just like lug bolts, etc.

The 2815/3215/3316 use a pedestal type mount that is really impressively built and handles the entire loader from the center of the tractor. But that requires a different sort of mountiing dynamics. They have found that the revised bracket works better.

That being said, we retailed about 60 of the 2815/3215/3316 and we have had zero engine block cracks from our own retails. But even so, there have been some failures and Mahindra is being smart to get them taken care of and they can then sort out why and how, etc.

The new 3016/3616 use as pedestal mount, but you can see by looking at it that it is way overbuilt. It really spreads the load.

 

[AchingBack]

Dave, as always, thanks for your input. As you suggested, we should occasionally check the bolts. The last time I torqued them, I made sure to etch alignment marks on bolts, and frame. Just a quick visual inspection is all I need to let me know if one is loose. No need to break out the torque wrench in order to see if a bolt has moved.

 

[MrChris]

Well, it took 5 months, but a Mahindra dealer finally did the recall mod for my 111 loader. They drove the 90 miles to my place to install the brackets on my 5 year old tractor. I'm glad it's done because I've been holding off on any heavy use of the loader till they did the mod. Now back to work!:thumbsup:

 

[Nissan197]

Did they tell you to torque the bracket bolts every 25 hours? That is what my dealer told me.

 

[MrChris]

The manual says to check every 25 hrs and I will continue to do that. The tech did install special locking washers on all the bolts too. He said to check the bolts occasionally but would be surprised if they loosened. He torqued the two forward bolts to 120ft lbs. All others to 100 ft lbs.

 

[dudeextrem]

Hello everyone I know this I see an old thread but it's the only thing I can find on the internet about my issue and I'm hoping someone out there can help. I own a 2007 Mahindra 2815hst with 700ish hours. I've recently noticed an oil drip underneath and through investigation I believe I have it narrowed down to an oil pan gasket. My main issue to address here is the loader bolt issue, my tractor doesn't have the factory recall stiffness as you guys were talking about and I've tried several dealers in myarea trying to describe them with no luck finding them. Couple questions:

Does anyone know any part numbers/recall numbers that may be useful in tracking these things down?

Does anyone know if they are still available to get nowadays?

Thanks

 

[DavesTractor]

15902069 is the part number for the kit, it may also be listed as KMW15902069. Last time we checked, several years ago, we were first told that the part number did not exist. Then with a little prompting, the parts department did some digging and came up with a kit for us, but it wasn't a click and deliver sort of thing. It took some dealer effort. I don't recall the price, but it was well north of $500 for the kit. Have your dealer try to source one for you.

Alternatively, you might ask someone to take some pictures of a loader that has the kit installed, then have something similar fabricated.

 

[johnsonauto]

Hello everyone I know this I see an old thread but it's the only thing I can find on the internet about my issue and I'm hoping someone out there can help. I own a 2007 Mahindra 2815hst with 700ish hours. I've recently noticed an oil drip underneath and through investigation I believe I have it narrowed down to an oil pan gasket. My main issue to address here is the loader bolt issue, my tractor doesn't have the factory recall stiffness as you guys were talking about and I've tried several dealers in myarea trying to describe them with no luck finding them. Couple questions:

Does anyone know any part numbers/recall numbers that may be useful in tracking these things down?

Does anyone know if they are still available to get nowadays?

Thanks

I have a couple of kits in stock if you interested give me a call, we can ship it to you.

 

[dudeextrem]

Thanks so much for the help. Armed with these numbers I'll try my local dealer and see what they can come up with. Was this recall specific to a specific year of tractor and also since it was a recall shouldn't mahindra eat the cost of the parts, I could understand if it was a warranty thing being expired but with recalls on my truck it doesn't matter how far out of warranty it is a recall is covered by GMC and I take it into a dealership. I don't expect a service tech to come to my house to install like you guys were saying earlier in the thread but would be tickled pink for the parts.

 

[DavesTractor]

The recall was closed out years ago. Selling dealers were all given a list of tractors that they sold that needed the recall done. Travel to the customer and/or hauling the tractor was not covered, as such, many customers did not want to haul it themselves or pay to have the tractor hauled, so some tractors never got fixed. Also, some dealers were not diligent regarding getting these all done. They should have worked hard to get the list accomplished, yet it paid very little for labor and there is always customer pushback regarding hauling or field service charges. It wasn't always the dealer that dropped the ball, sometimes it was the customer. Mahindra eventually put an end date on the recall.

Having said that, approaching Mahindra about providing the parts only and you do the labor seems like a reasonable thing to ask for. But I think they are probably on solid ground if they refuse. Are you the original owner? Is your selling dealer still around? If you are the original owner and were never notified, talk to your dealer.

It was model specific, not year specific.

 

[dudeextrem]

Ok thanks I'll give contacting mahindra a shot, I'm not the original owner but purchased it from the original owner years ago, does anyone know a good way of contacting mahindra through email, phone or otherwise?

 

[DavesTractor]

You might ask Johnsonauto how much he wants for a kit that he has in stock. These kits are not easy to find, and you found one!

As to the best contact, if you call Mahindra corporate in Texas, they will likely refer you to a local dealer. I doubt Mahindra has much obligation to a second owner.

 

[dudeextrem]

Hello everyone, just a status update. Thank you all for the help with this problem of finding somewhat "aged" parts. Just wanted to post to give a big thanks Johnsonauto for helping me out in this process. Through several messages with mahindra customer service and Johnsoauto, I am very happy to tell you that Mahindra made it right. Although they said there wasn't an actual recall for my tractor, they stood behind their product and shipped me the parts at no cost to fix my tractor. A great big thanks to johnsonauto for having the parts and sending them over. I can't wait to get it all bolted up and back on the "road" in time for firewood season. Hope you guys have a good thanksgiving and Christmas, thanks again for the help!

 

[DavesTractor]

That's what we hoped to hear, very good!.

 

[johnsonauto]

Hello everyone, just a status update. Thank you all for the help with this problem of finding somewhat "aged" parts. Just wanted to post to give a big thanks Johnsonauto for helping me out in this process. Through several messages with mahindra customer service and Johnsoauto, I am very happy to tell you that Mahindra made it right. Although they said there wasn't an actual recall for my tractor, they stood behind their product and shipped me the parts at no cost to fix my tractor. A great big thanks to johnsonauto for having the parts and sending them over. I can't wait to get it all bolted up and back on the "road" in time for firewood season. Hope you guys have a good thanksgiving and Christmas, thanks again for the help!

You are welcome! Glad we could help you out.