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2013 Stihl MS 362 with 18 inch bar; Cutting a holly stump about 16 inches, did not pinch. Saw died. Brought to dealer and was told it was scored piston. Initially dealer said it must be bad gas, which it isn't. Then he said must have overheated. $500 repair on a $725 saw. I'm pissed as ****, but don't know what to do.
Saw doesn't see a ton of work because I mostly use my smaller saw as I do mostly branch clean up on my property. Don't heat with wood. The big saw is for the occasional big tree down. So the saw is not beat up at all. Doesn't get used a lot, but when I need it, I need it.
Always used premixed gas in a can, chain always oiled and sharpened. Gets about q2 yr service at dealer, but only sees a few hours of work a year. Not only don't I lean into it when cutting, but I probably can't as I weigh 135 lbs. The dealer said cutting smaller trees with it than the blade is long (in other words not having the blade buried) allows it to spin too fast and overheat. Is this true?
Thoughts? I'm unsure about buying another/getting fixed when I don't know what I did wrong in the first place.
Buxus, Sorry to hear of your grief. I can't tell you what happen to your Stihl but I do think they are a quality built machine, but I can tell you what happen to an Echo* we have. It was about a year old and we were in the fielding doing trail work. We stopped for a break and after that, it wouldn't run worth a hoot. It wouldn't spool or rev up which was strange, since it ran perfectly just 15 minutes earlier. We took it back to the dealer who tested it and called Echo who suggested doing this and that to find out what happened. They eventually figured out the cylinder was scorn and they gave us a new unit since it was a year + old. Point is, they didn't know and couldn't figure out what happened, but that's an answer we can sometimes get. It can happen....
* We have several Echo's and use them for many, many hours each year.
How does he know it's a scored piston?<snip>Brought to dealer and was told it was scored piston. Initially dealer said it must be bad gas, which it isn't. Then he said must have overheated. $500 repair on a $725 saw. I'm pissed as ****, but don't know what to do.<snip>