Brand Loyalty

frank_f15 · Feb 22, 2005

I think it is more important for the brand to be LOYAL TO THE CUSTOMER. by that i mean, i will continue buying a certain brand of anything AS LONG as they maintain giving a good product at a fair price. but basically i am loyal to myself and my family, without satisifed customers the BRAND AIN'T SQUAT

willywildes · Feb 23, 2005

I am with you on that.

PineRidge · Feb 23, 2005

Frank you said that quite nicely. I agree 100%

dmp437 · Feb 23, 2005

( Examples
Ford Winstar tryed to kill my family with known defective front springs. Conclusion: I will never consider owning another Ford ever again. )

The front springs weren't a "known" issue to everyone, only those in the snowbelt where road salt is used. Besides, they gave you free plastic shields to contain the broken spring pieces.
Now the rear head gasket blowing, THAT was (is) a known issue. /forums/images/graemlins/mad.gif

Anyway, I hear ya, no more Ford vans here either. Made in America Honda for us. Guess that means I'm not "brand loyal" /forums/images/graemlins/smile.gif

GerardC · Feb 24, 2005

Myself, I've bought and still buy many things on a whim (wife pointed this out to me /forums/images/graemlins/smirk.gif). If I like what I see, it's mine. Some only a few bucks, some in the tens of thousands of dollars.
The way I see it, no matter what BRAND/BADGE you buy, you could always end up with a lemmon. Life's not perfect and neither are many of the things we buy. Gerard

indebt · Feb 24, 2005

I will agree also . We all have certain brands we lean too for one reason or another, but value and dependability for my hard earned dollar goes along way . To me color takes a back seat to service and quality of product.

cag · Feb 25, 2005

When talking tractors on TBN I notice brand loyalty, after reading your reply's on the subject I notice one thing you guy's have in common... None of you are color blind,and that is important to me or anyone that knows very little on tractors.. Unfortunately in my view I did come across member's that are either dealer in disquises or incredibly blinded by their color. Thank's for the help on the subject... cag

slowrev · Feb 25, 2005

Cag,
If it is cheap enough I will take on any tractor. There are no bad tractors, some are just better than others.

Yep, several people on here with "money to be made" concerns. But then something has to pay to keep this board running.

The majority of us are not dealers or anything, but most seem to be color biased. Usually biased to whatever color tractor they bought, even if it is there first tractor /forums/images/graemlins/smile.gif

I guess most of us never outgrew the "My dad can whip your dad" or "my dog is bigger/better than your dog" mentality. Or maybe we don't want to admit we don't have the best tractor around. I dunno...

Not running anyone down, just observations.

Ben

getut · Feb 25, 2005

( None of you are color blind)

<GASP> I'm offended by that statement. /forums/images/graemlins/grin.gif (joking of course)

They don't get anymore colorblind than me. (completely serious)

PineRidge · Feb 25, 2005

"my dog is bigger/better than your dog" 

Actually your dog is most likely much larger than my dog. /forums/images/graemlins/grin.gif

slowrev · Feb 25, 2005

Actually your dog is most likely much larger than my dog
//

LOL maybe not, one of my dogs is a weiner dog /forums/images/graemlins/smile.gif

Ben

rpeter · Feb 25, 2005

I am looking to buy my first tractor. Weight is very important to me, since I do not want to compact the earth around my 7 acres of new tree seedlings when I bush hog them. Since weight is an issue with me I will probably end up getting a B3030 because it is the lightest weight tractor in the 30 HP class. Does that make me color blind?

After I have had my tractor for awhile I will look at the world through orange colored glasses. Not that orange is better, just that it will be the only color that I know about first hand. Does that make me color blind?

When most TBN’ers give advice it comes from personal experience. If all of that experience comes from one color it will affect their comments, but that does not necessarily make them color blind.

IMHO /forums/images/graemlins/grin.gif

Henro · Feb 25, 2005

Brand Loyalty.. What is it... 

I think it has to do with the fact that people don't like change, and that they do like satisfaction.

So if a person buys something, and he is satisfied with its performance, he will recommend it to others and buy another in the future, rather than take a risk with something that is unknown to him. Choosing the unknown forces change, and also runs the risk of finding less satisfaction than might be expected.

This might be called brand loyalty, or it might be called human nature.

Now if a person has something he is dissatisfied with, the opposite is the case, and he can't wait to change and get something different (Ramon49 are you out there?) Guess this is human nature too...

Brand loyalty may be the positive side of human nature; Brand dislike may be the negative side... Looks that way to me anyway. /forums/images/graemlins/smile.gif

Varmintmist · Feb 25, 2005

"When talking tractors on TBN I notice brand loyalty, after reading your reply's on the subject I notice one thing you guy's have in common... None of you are color blind,"
........................................

Well, it is pretty well impossible to be completley color blind to tractors. Simply because I doubt if you could find a SINGLE person here, or ANYWHERE else that has WORKED a example of each tractor by manufacture in a given class, and/or price range, and this group is pretty diverse.
Meaning that I have real seat time on JD 950/B/A, Mahindra 3510, and a Ford 3000. I have worked a Kubota hoe for maybe 3 hours, that isnt enough for me to have any real answers on it.
I can take that experiance and go shopping and buy a tractor. I can tell you why I got what I did. I can defend my purchase to detractors, in jest or otherwise, because I know what I got. I can let you know how I thought the machines I looked at while shopping stacked up against each other. That experiance is going to be clouded with my dealer face time and what I am looking to do with a tractor. You and I are NOT going to use our machines the same. I dont care if we are neighbors with the same acreage and type of property. My use will differ. I can reccomend from the uses that I have put my machine to, and from what I know from using tractors before, not every thing you might come up with.

That is why TBN is a good resource. You float a brand/mod vs brand/mod vs brand/mod question out there and most likely you will get a response from a owner of one of the machines that you are looking at. Worst case it will be a generic answer about a close model. Generic wide open questions dont get a bunch of posts mostly because there is no question. A wide open question or two is fine, but then it is up to you to go out and find stuff in your budget, area, and comfort zone and then do the stare and compare here.

You will find suggestions and opinion here. You get to spend your own money. /forums/images/graemlins/grin.gif

Ledgemere Farm · Feb 25, 2005

I agree with Henro. You buy something. You like it. You tell your friends about it and you buy it again.

You buy something. Maybe you got the one-in-a-million lemon. Now, all items made by that manufactirer are crap. You tell your friends about it. You never buy their products again.

It's human nature to stay with something you are comfortable with and avoid things that give you displeasure.

boustany · Feb 28, 2005

Actually the springs were well known to Ford and they didn't install the basket to hold the pieces together because my year was 'fix on failure', i.e. there was no preventative measure done under recall.

So, two days before the incident the van had been in for service at the dealer. They did not repair it, inspect the springs, or even warn us of the problem.

When the spring went it instantly destroyed the left front tire and took out the brake circuit. Minutes before my wife & kids were tooling down the highway at 60+ MPH. She had almost stopped when the front end collapsed, etc..

I still get the chills thinking of trying to control a vehicle with little or known braking and a collapsed suspension.

I guess some beancounter and lawyer at Ford learned from the Pinto, just not the lesson I thought they had. As far as I'm concerned it was attempted murder.

JimMorrissey · Feb 28, 2005

I'll pass on the Folgers....but everything else on the list is unquestionable....However, I don't seem to see Heinz Catsup, Volvo, Tobasco Sauce or Kubota on there. I'm not brand loyal either /forums/images/graemlins/smile.gif

CajunRider · Mar 1, 2005

Under normal circumstance, if I am satisfied with a product/dealer then they get first dib for new business and that's all. However, if they have stuck with me through tough issues and even took some losses (along with mine of course) to make things right, then they are my friends. I treat friends with loyalty.

In today's aggressive, bottom line oriented business management, few companies are truly customer friendly to deserve loyalty. For the performance oriented companies, I make my decision based on my assessment on performance using info I find in research.