Soon to be a new owner

/ Soon to be a new owner #1  

RandyinTN

Silver Member
Joined
May 6, 2018
Messages
180
Location
Monterey Tennessee
Tractor
NX4510H with backhoe and FEL
Finally completed, signed, and handed over a deposit to seal the deal today. Tractor is a 2018 NX4510H with FEL, backhoe, canopy, filled tires, and free 50 hour service including no charge for pickup and delivery. Not in a hurry to get it and told dealer we will complete the deal in October/November. That will give me time to find a box blade as well.
It will be an interesting next 12 months as my tractor and backhoe experience is zero! LOL.
 
/ Soon to be a new owner #2  
Congrats on your new investment :thumbsup: your bones and muscles will thank you in years to come.
 
/ Soon to be a new owner #3  
Congrats on your new investment :thumbsup: your bones and muscles will thank you in years to come.

True, but remember with the ability to do more and bigger projects, more and bigger projects will present themselves.
 
/ Soon to be a new owner #4  
Finally completed, signed, and handed over a deposit to seal the deal today. Tractor is a 2018 NX4510H with FEL, backhoe, canopy, filled tires, and free 50 hour service including no charge for pickup and delivery. Not in a hurry to get it and told dealer we will complete the deal in October/November. That will give me time to find a box blade as well.
It will be an interesting next 12 months as my tractor and backhoe experience is zero! LOL.

Congrats Randy! You've had quite a journey from May - you started with Kioti and ended up going full circle right back to them. I hope you have great success with your new NX tractor and yes, we are all nuts, lol.

Congrats again.
 
/ Soon to be a new owner #5  
Lucky to be starting out with a machine such as this! Don't hesitate to ask questions.
 
/ Soon to be a new owner #6  
Wow! Looking forward to stories and pics! Next time I visit friends in Muddy Pond, might see if I can come drool on, um, uh, I mean drool over it! :drool:
 
/ Soon to be a new owner
  • Thread Starter
#7  
Congrats Randy! You've had quite a journey from May - you started with Kioti and ended up going full circle right back to them. I hope you have great success with your new NX tractor and yes, we are all nuts, lol.

Congrats again.

Thanks. It was a well thought out circle.

I liked the Mahindra 38 hp version but the sitting position absolutely sucked. And they had nothing in the 45 hp range with the auto trannie.

Bransons were nice and priced right. But was concerned the one dealer around me might not be here in a couple of years. Plus it was at least a 20 minute procedure to remove or reattach the back hoe according to the dealer.

Kubota L series was very nice and a good local dealer. But I did not think they were worth another $4,000 over the Kioti.

The Kioti ended up having the right combination of price, ease of removing/reattaching the back hoe, quick release FEL, and a dealer who was close and seemed to be highly reputable.

You can only learn so much before deciding on your first tractor and in the end it is as just as important what your gut tells you.
 
/ Soon to be a new owner #8  
Hi Randy,

Congrats on your new purchase!

This is a copy/paste of my response to another thread on the forum regarding two issues with my new NX including the mounting bracket and hardware for the KB2485 backhoe, as well as the regen system. This is not a rant just a friendly heads up on an issue I have experienced.

Chat with your Kioti dealer about a major issue with the backhoe, specifically the rear mounting bracket and the associated mounting hardware. Currently the rear main bracket is an "L" shape that mounts both to the underside of the rear axle housing as well as to the bolt bosses for the PTO shield. Kioti is having a problem with that bracket angle being welded obtuse to the mounting angle. It's not sitting flush to both plains leaving a gap between the pto boss surface and the bracket. The bolt package for the bracket is also wrong. The bolts are not long enough. Kioti didnt take into account the thickness of the bracket when sizing the length of the bolts in the mounting kit.

Without divulging too much info, I found this information out painfully hard.

Currently, Kioti is having some computer issues with the regen system. Apparently, with the 2018 model, there is a CPU change for the emissions program causing the computer to think a regen is necessary when it's not. It forces the motor into limp mode until you manually regen. My tech is working with corporate on this issue. My machine went into limp mode 4 times by 40 hours and it wouldn't correct until i performed a manual regen at 40 minutes each time.

Regardless of hiccups, the NX is a nice tractor line.

I experienced a very unfortunate scenario but my dealer has been great dealing with my issue. They are really a great group of guys. Kioti has warrantied all damages, and from what I understand, this sparked a nation wide recall on the bracket and a rework on the hardware kit. But since this incident is fairly recent be sure to bring this issue to your dealer's attention just in case.

Steve
 
/ Soon to be a new owner #9  
Fantastic new tractor there Randy... Suggestion - - obtain a copy of the operators manual and read it cover to cover while you wait. A world of good info in those manuals.

You have made a wise decision - going with that size tractor to start with
 
/ Soon to be a new owner
  • Thread Starter
#10  
Hi Randy,

Congrats on your new purchase!

This is a copy/paste of my response to another thread on the forum regarding two issues with my new NX including the mounting bracket and hardware for the KB2485 backhoe, as well as the regen system. This is not a rant just a friendly heads up on an issue I have experienced.



I experienced a very unfortunate scenario but my dealer has been great dealing with my issue. They are really a great group of guys. Kioti has warrantied all damages, and from what I understand, this sparked a nation wide recall on the bracket and a rework on the hardware kit. But since this incident is fairly recent be sure to bring this issue to your dealer's attention just in case.

Chat with your Kioti dealer about a major issue with the backhoe, specifically the rear mounting bracket and the associated mounting hardware. Currently the rear main bracket is an "L" shape that mounts both to the underside of the rear axle housing as well as to the bolt bosses for the PTO shield. Kioti is having a problem with that bracket angle being welded obtuse to the mounting angle. It's not sitting flush to both plains leaving a gap between the pto boss surface and the bracket. The bolt package for the bracket is also wrong. The bolts are not long enough. Kioti didnt take into account the thickness of the bracket when sizing the length of the bolts in the mounting kit.

Without divulging too much info, I found this information out painfully hard.

Currently, Kioti is having some computer issues with the regen system. Apparently, with the 2018 model, there is a CPU change for the emissions program causing the computer to think a regen is necessary when it's not. It forces the motor into limp mode until you manually regen. My tech is working with corporate on this issue. My machine went into limp mode 4 times by 40 hours and it wouldn't correct until i performed a manual regen at 40 minutes each time.

Regardless of hiccups, the NX is a nice tractor line.

Steve

Are you suggesting that all new 2018 Kiotis have this issue with the back hoe mounting system?
Do you have any photos so I can understand this better?
 
/ Soon to be a new owner #11  
Are you suggesting that all new 2018 Kiotis have this issue with the back hoe mounting system?
Do you have any photos so I can understand this better?

My service tech told me after reviewing the situation with the warranty person that both the bracket as well as the part number for the bolt package has gotten corporate's attention as an issue. Whether it is specific to just 2018's I don't know but beings that the part number for the bracket and the bolt package is a corporate number and is the same for the entire NX line I would guess it is.

The regen issue I'm experiencing has been deemed a cpu issue specifically to the 2018 model line as there has been some software changes with the new year regen program. From what I understand, corporate is working on a patch for the program. This regen issue is the first my dealer has experienced but I also got the first 2018 NX out their door. Was ordered in Feb.

Sorry I dont have any pics to show the bracket. It is the rearward bracket that bolts to the rearend housing that stays on the tractor when you dismount the backhoe frame.
 
/ Soon to be a new owner
  • Thread Starter
#12  
Steve
Did you pick up the tractor with the backhoe attached or did you add it later?
 
/ Soon to be a new owner #13  
Steve
Did you pick up the tractor with the backhoe attached or did you add it later?

Attached, brand new everything. Received in July. The bracketry was installed by the techs per the corporate engineers guide. My incident occurred with 40hrs on the clock. I only had 32hrs of actual operation on the machine when it occurred. The tech was even on a service call with my tractor (for the regen issue I mentioned earlier) 1hr prior to the event. After the full investigation Kioti deemed it was an improperly welded bracket and improper length bolts that caused the occurrence. After further review they said that the L bracket was welded at a wider angle than the two mounting surfaces it was to bolt to.

Again, Im not questioning the quality and integrity of the Kioti NX series nor my dealer and crew. This was just a fluke thing that while unfortunate, I'm glad happened under warranty. But the dealer made it sound like this was going nation wide so the least I can do is pass on the info.
 
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/ Soon to be a new owner #14  
Congrats on your new Kioti! I have a Kioti KB-2485 for the last nine years and it is a great backhoe. I too have little to no experience running a hoe, but it will get to the point where you find it second nature. Same with a box blade. A little tougher to manage effectively, but there is plenty of help and videos on TBN to get you going. Try EA, and Travis, he has extensive knowledge and descriptive vids of BB ops.
He can get you a BB too. Everything Attachments.
 
/ Soon to be a new owner
  • Thread Starter
#15  
Attached, brand new everything. Received in July. The bracketry was installed by the techs per the corporate engineers guide. My incident occurred with 40hrs on the clock. I only had 32hrs of actual operation on the machine when it occurred. The tech was even on a service call with my tractor (for the regen issue I mentioned earlier) 1hr prior to the event. After the full investigation Kioti deemed it was an improperly welded bracket and improper length bolts that caused the occurrence. After further review they said that the L bracket was welded at a wider angle than the two mounting surfaces it was to bolt to.

Again, Im not questioning the quality and integrity of the Kioti NX series nor my dealer and crew. This was just a fluke thing that while unfortunate, I'm glad happened under warranty. But the dealer made it sound like this was going nation wide so the least I can do is pass on the info.

Trying to get a clear picture of this. What was the incident? If the bolts were to short then what held the backhoe on?
 
/ Soon to be a new owner #16  
This exploded diagram is of the bh2485 mounting frame.

BH bracket.gif

Part #2 and #3 are the brackets that get bolted to the tractor to hold #1 the framerail for the backhoe. Part #2 is the bracket we are talking about. This bracket is bolted to the rear cast iron differential housing center section via 8 bolts; 4 #6 bolts, and 4 #7 bolts. #7 bolts to the bottom of the axle center section using bosses drilled into the cast iron. #6 bolts go into the front side of the differential using the bosses for the PTO guard.

First, the #2 bracket is "L"shaped where it bolts to the two mounting planes. That "L" is wider than the 90 degree mounting surfaces of the two mounting planes. You can see it better in the circled portion of the diagram.

Second, the bolts in the kit, both #6 and #7, are too short. First: from what I understand, the warranty guy said Kioti failed to take into consideration the thickness of the bracket plate when sizing the length of the #7 bolts underneath. Second: #6 bolts are not long enough because they failed to consider the combined thickness of the mounting bracket and the PTO shield since the #6 bolts hold both items. Added to this problem is the L bracket being wider than the mounting surface placing pressure on the bolts making the small M12 bolts try to suck up the gap between the bracket and mounting surface.

In my situation, the #6 bolts popped their threads leaving all the pulling force of the backhoe completely on the 4 #7 bolts and that single plane. I didn't feel the backhoe shift or rock while in use. Ultimately I created enough force to pull 2 of the #7 bolts out of their bosses and shattered the entire area of the cast iron housing around the remaining bolts. Destroyed the rear end housing and bent the backhoe frame rail.
 
/ Soon to be a new owner
  • Thread Starter
#17  
Thanks for taking the time to explain this. I printed out the diagram and your comments and will drop them off to my dealer to hopefully prevent a costly mistake.
 
/ Soon to be a new owner
  • Thread Starter
#18  
Stopped and talked with my dealer today. He also called some employees as we chatted. All said they were not aware of any issues concerning the frame mounted backhoes on this series of tractors. And my dealer said they sold a lot of them.
Since he has to order my tractor in the next week or so I doubt this will be an issue. Appreciate you informing me about your problems but hopefully they no longer exist in tractors currently being built.

Have any other NX owners on this forum reported issues similar to what you experienced ?
 
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/ Soon to be a new owner #19  
Have any other NX owners on this forum reported issues similar to what you experienced ?

I'll ask the service manager when I talk to him Friday. We have an end of week progress analysis every Friday. This dealer and crew has been great under the circumstances.

Remember, the issue was with the bracketery and bolt package not the actual tractor itself. It's possible I got a fluke bad bracket but the bolt package is the same corp number. As long as the metallurgy order for the cast iron housings haven't changed for the 2018 model year then they only need to be checking the bolt on items associated with the backhoe. The first and last I heard from the Kioti warranty officer associated with my claim was that this was going nation wide. I did not personally measure the depth of the threaded bosses to figure proper bolt length in the assembly. I am concerned that no thread locker is used on assembly but many equipment companies dont use it for whatever reason.
 
/ Soon to be a new owner
  • Thread Starter
#20  
I'll ask the service manager when I talk to him Friday. We have an end of week progress analysis every Friday. This dealer and crew has been great under the circumstances.

Remember, the issue was with the bracketery and bolt package not the actual tractor itself. It's possible I got a fluke bad bracket but the bolt package is the same corp number. As long as the metallurgy order for the cast iron housings haven't changed for the 2018 model year then they only need to be checking the bolt on items associated with the backhoe. The first and last I heard from the Kioti warranty officer associated with my claim was that this was going nation wide. I did not personally measure the depth of the threaded bosses to figure proper bolt length in the assembly. I am concerned that no thread locker is used on assembly but many equipment companies dont use it for whatever reason.

I understand the issue is with the bracket and short bolts. If you are able to find out anything from your dealer that is in writing please post it here as my dealer is interested in reading about it. Because as he said, he sells a lot of NX's with backhoes and hasnt heard of the issues.
 
 
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