And when I ask if he has told anyone here, I mean anyone here at EA.
He did email me back in late December about a slight misalignment of his hitch in the top link area.
He said it wasn't a big deal and wouldn't affect the operation, so i apologized, told him to let me know if he needed anything and that was it.
I do not have any further email correspondence since then, nor has anyone else heard of the possible cutting edge issue.
What rang the bell is when he talked about bolting on the cutting edges. Don't all new box blades come with the edges installed?
We shipped his box blade unpainted because he wanted to get it painted himself.
We mailed the decals separately.
EA can, will, and has made mistakes. We try to keep those mistakes to a minimum, but we are human.
We pride ourselves in quality and customer service and always go above and beyond if there is an issue.
With all that being said.... can we see what it looks like? Is it visible to the naked eye? Was the 1/8" in the cutting edge or the box blade?
It is rare for a cutting edge to lie perfectly flat. Most mfgs use their attachment point to hold the cutting edge in line and 1/8" wouldn't really be out of tolerance for a box blade cutting edge.
Travis
Being a new person to owning a tractor with a three point I was asking questions to learn, and I was also trying to be respectful of your company by not telling anyone what brand it was. I wanted others opinions who have more experiance than me because I did not want to call you and complain about something that is normal. I recently read a post of a guy who reviewed your box blade and he complained that the paint was cheap because it came off, him being new to ground engaging equipment did not know that the paint will come off, and he got a real bad time from members for not knowing that.
Now that you have elected to make it public, I guess it's ok to talk about it on a public forum. Like Travis said I ordered the 60" heavy duty 30 to 70 hp box blade without paint because I wanted to have it powder coated JD green, I was very impressed with their friendly service and how quick they shipped me the box blade. I was very impressed with how clean the steel was and the welds were beautiful, after noticing the A-frame was not square with the box I notified Travis, but I told him that I believe, that it will have no affect on the operation because it's just where the top link hooks and I would live with it. He wanted to know what Mark was on the box so he could identify who welded it, and that told me that they cared enough to fix problems.
So I took the box blade to get it powder coated JD green and it came out really nice, then I went to bolt the blades onto the box and that's when I noticed the (V) is not flat along the length, and as I tighten the blades down the cutting edge is no longer flat on the bottom. When the blade is by itself not mounted the edge is flat. I did not even think to bolt the blades on and check it out before I had it powder coated, being inexperienced.
There was no signs that the implement was dropped in shipping, and I put a call into the guy who powdered coated the box blade to ask if his 400 deg. oven would of warped the steel, he has not returned my call yet because I left the message yesterday.
From this post I see that that people have different opinions on what is acceptable, or a industry standard.
I had no intention of ever revealing the manufacturer on this forum, and you can see that by my post. I was just asking opinions to see if I was making a big deal out of nothing.
