Grapple Westendorf Brush Crushers again

[Alpha Dog]

I've been reading about and looking at the Westendorf Brush crusher, on here, and elsewhere online, but maybe due to the holidays, I'm having trouble getting information on them. I tried the company web-site, but I'm not giving out my phone number, e-mail and other information to a company just so they can sell me something, I'm not asking for credit, and don't pay the phone company for an unlisted line to voluntarily give out my number to sales people.
I tried e-mail, and they sent me a brochure. I just want to know who the dealers are that sell them in Texas, and I'll get prices from the dealers, and buy one if I finally decide to, but I can't find any online. Since I've seen someone from the company posting on here a few years ago, I was hoping I could find out if maybe the company was shut down for Christmas and New Year's or something?
If anyone on here knows who some dealers for this attachment are in Texas, (Houston, Austin, DFW?), I'd appreciate either a response or maybe a PM.
Thanks.

 

[teg]

Front-End Loaders by Westendorf: loader for tractor, shade canopy, wagons, manure & landscaping equipment.

Pretty poor website that doesn't have a dealer locator

 

[MarkV]

I don't know, if I wasn't willing to give out any contact information to a company could I be up set with them for not getting back to me?:confused2:

MarkV

 

[dex3361]

I saw these and wondered how they could be better than a grapple. Not saying they aren't just wonder how they could compare.

 

[Alpha Dog]

Well, MarkV, they wanted my phone number, address, e-mail, and a full page of information. I wasn't asking for credit, just for information about a product they were selling. If the equipment were security sensitive, I might understand not replying to simply an e-mail address, but I don't think it is that type of equipment. If someone asks me a question about something I'm selling, I always answer it. If I don't respond to a potential customer, even a "tire-kicker", I'll get pretty hungry, eating my high-handed attitude.

 

[teg]

Front-End Loaders by Westendorf: loader for tractor, shade canopy, wagons, manure & landscaping equipment.

Fill in the information with bogus information... except for e-mail address, then explain in the comment section what you did and why, and say that you JUST need a dealer link.

I am curious about the price, shouldn't be too much, what with no extra hydraulics but... I assume if you have to ask for the price, it's going to be BIG bucks - otherwise, they would be posting prices.

 

[Alpha Dog]

Thanks, they finally responded to my e-mail. They say that their company requires them to make a phone call for a "personal" contact. Unfortunately, I can't talk right now, and even when I'm not sick, I positively HATE talking to people I don't know on the phone.
Some people don't like strawberries, and I don't like telephones.
However, they seem understanding now, and forwarded a list of dealers, and particularly when I explained via e-mail that I am presently unable (or at least doctor-ordered not) to talk.

 

[arrow]

I saw these and wondered how they could be better than a grapple. Not saying they aren't just wonder how they could compare.

Dex. These are not to be compared to a grapple with work criteria anyway. These pincers come in very handy for those unable or non desirous of installing any other remote hydraulic hook up to actuate an additional attachment. These need nothing but the already there mounting holes as they are fel cylinder actuated.

 

[arrow]

Well, MarkV, they wanted my phone number, address, e-mail, and a full page of information. I wasn't asking for credit, just for information about a product they were selling. If the equipment were security sensitive, I might understand not replying to simply an e-mail address, but I don't think it is that type of equipment. If someone asks me a question about something I'm selling, I always answer it. If I don't respond to a potential customer, even a "tire-kicker", I'll get pretty hungry, eating my high-handed attitude.

I also emailed Westendorf and filled out the info. I got sent a nice brochure of all their stuff and no one other than email attempted to contact me. This is not like a car dealership when they attempt to play "Dialing for dollars" to think to garner a sale. I have found them to be very accommodating and they answered all my stupid questions and were even willing to modify pin location on one of their attachments. I think your inferred accusations of them to be premature.

 

[teg]

....doctor-ordered not to talk.

Can I get my wife an appointment with your doctor??? :laughing: (hope *you* get better ) Let us know what you find out... :thumbsup:

 

[Alpha Dog]

Well Arrow, I'm not telling them how to run their business, I was just talking about a good way to avoid selling ME anything was to ignore me because I wouldn't give them information that I don't consider necessary to buy something from them, or in this case just to tell me who sells their product for them.

By the way the only "inference" I was making was that I wasn't asking to buy some secret government technology, just a tractor attachment.

 

[GolfAddict]

Hey Alpha Dog, hate to say it but I'm kind of glad you were frustrated enough to post. I don't know if I'd have ever found out about these! I've written them to find out if they have a version of the BC-3000 for my loader and if there are any dealers near me....

 

[teg]

Couple of things worry me about them, Brush would be much closer to the front grill of the tractor. If you are only getting long logs like they show, might not be a problem. Trying to pile up lots of logs, might be a problem, too since you don't have a long reach.

I would also worry about twisting the loader without the frame of the grapple or bucket... Looks like a great idea, I wonder why they don't just make a frame out of it to tie both sides together?

 

[EddieWalker]

I looked at these as an alternative to running hydralic lines for a grapple and liked the concept, but decided that it really wasn't what I wanted.

I forget where, but I'm guessing that I saw some video clips of them in action on youtube that really convinced me that they where too limited in what you can do with them.

Good luck, and let us know if you get them.

Eddie

 

[GolfAddict]

Couple of things worry me about them, Brush would be much closer to the front grill of the tractor. If you are only getting long logs like they show, might not be a problem. Trying to pile up lots of logs, might be a problem, too since you don't have a long reach.

I would also worry about twisting the loader without the frame of the grapple or bucket... Looks like a great idea, I wonder why they don't just make a frame out of it to tie both sides together?

I was thinking this too, but my BX24 has a single cylinder for the curl, so I'm thinking if they make a version for it the two grapple ends would have to be tied together which I think would help keep the loader arms stabilized (along with the cross member on the arms the cylinder is on.)

I looked at these as an alternative to running hydralic lines for a grapple and liked the concept, but decided that it really wasn't what I wanted.

Eddie

That's what is attractive to me also - not having to add remotes and run extra lines...

 

[arrow]

Well Arrow, I'm not telling them how to run their business, I was just talking about a good way to avoid selling ME anything was to ignore me because I wouldn't give them information that I don't consider necessary to buy something from them, or in this case just to tell me who sells their product for them.

By the way the only "inference" I was making was that I wasn't asking to buy some secret government technology, just a tractor attachment.

Your inference was attempting to make an association to a business acting a certain way which you thought was "high handed" behavior when nothing like that has been necessarily demonstrated by them in your initial post. I gave them all of my information and was never called by anyone there. You obviously have different criteria as you even refuse to give your name in the "About me" section of this very forum. As I stated before, it is my opinion you are pre judging them based on your own assumptions and not facts but somehow think that is good enough to spread it all in this thread. I for one am simply not buying it is all I'm saying.

 

[LittleBlueTractor]

Your inference was attempting to make an association to a business acting a certain way which you thought was "high handed" behavior when nothing like that has been necessarily demonstrated by them in your initial post. I gave them all of my information and was never called by anyone there. You obviously have different criteria as you even refuse to give your name in the "About me" section of this very forum. As I stated before, it is my opinion you are pre judging them based on your own assumptions and not facts but somehow think that is good enough to spread it all in this thread. I for one am simply not buying it is all I'm saying.

But why should anyone have to provide a bunch of private information just to get a list of local dealers? It's great that they didn't misuse the personal information you provided (so far as you can tell,) but you couldn't know that until you gave it to them -- then it's too late. Sounds like to me that all alpha dog wanted to do was find a dealer and get a good look at the product before maybe buying it. I have many regrets from having provided "too much information" to various businesses, so I understand his reluctance and suspicion in this case. It does appear that they are unwilling to deal with you unless you do it their way, and that seems kinda "high-handed" to me. But to each their own....

 

[GolfAddict]

I have to say that I wasn't real happy about having to fill out their web form and provide my personal contact information (name, address, phone number, email address - all mandatory) to get their dealer locations. I'm trusting them not to misuse my information, including passing it along to any third parties, as their site promises.

So far, all I've gotten back is a "canned" email thanking me for my interest and letting me know that a Westendorf representative will be contacting me soon regarding my Brush Crusher inquiry. It then provides their toll free number - in case I want to call them instead I guess. I'm hoping when my inquiry is assigned to a representative they will just email the info as I'm not looking forward to a call from a sales rep...

Seems it is pretty standard practice for companies to include a listing of their dealers right on their web site, especially if they do not sell direct to consumers and you need to make contact with a dealer to purchase. Can't help but believe it's a potential for more sales as some folks are not going to be comfortable with this procedure and end up walking away.

I'll agree with arrow that they likely are not intending to come across as "high handed" or "my way or the highway", but to some it could certainly come across that way, intentional or not.

 

[Tact]

But why should anyone have to provide a bunch of private information just to get a list of local dealers? It's great that they didn't misuse the personal information you provided (so far as you can tell,) but you couldn't know that until you gave it to them -- then it's too late. Sounds like to me that all alpha dog wanted to do was find a dealer and get a good look at the product before maybe buying it. I have many regrets from having provided "too much information" to various businesses, so I understand his reluctance and suspicion in this case. It does appear that they are unwilling to deal with you unless you do it their way, and that seems kinda "high-handed" to me. But to each their own....

I agree.......I wouldn't have furnished my personal information to them either. It's none of their business WHO I am and How to get in contact with me.

 

[GolfAddict]

Quick update - my inquiry must have been assigned to a sales rep. I received a pleasant email response. I had asked two questions:

1) do they have a BC-3000 for my loader (Kubota LA 240 on a BX-24)?
2) are there any dealers in my general area?

Dear xxx,

We currently do not have a fit for your Kubota loader; however if you would like I can send you a Brush crusher measurement form that you can complete and I can forward this to my engineering department and we can see if we would have a fit for your Kubota loader. Please give me a call or shoot me an email and let me know if you would like me to send this to you.

Please email me or call me toll free at 1-877-423-0070 ext xxx if you have any additional questions. My direct email is xxx@westendorfmfg.com.

Sincerely,

xxx xxx
Westendorf Sales Team


Like I said, a very pleasant email and no phone call to deal with. However, I still have no idea if there is a dealer anywhere near me. Since I had to include my address in the info they required it would seem that they should be able to answer if there is a dealer in my area or not. Is the dealer list top secret???

Since I would have to go through a dealer to purchase anyway, I'd sure like to know who to work with. I'd think the chances are good the dealer could help me with the measurement form, may well have experience in getting the correct specs/measurements from doing other fittings.

Well, not going to be wanting one until spring anyway. I have time to think if I want to pursue this any further...