Legal question

[futuresweets10]

The front end loader on my back hoe isnt working properly. The front arm will move up and down, but the bucket will not tilt. I spent about 12hrs on removal and re-installation of the valves and took them to a local shop. I explained that I wanted them completely redone and inspected. I ok'd the replacement of all parts that needed replaced. After re-instalation the bucket still had the same problem. From the help I got on here I pretty much go the idea that the cylinder would have to be the problem. I spent another whole day removing and disassembling the cylinder only to find out it is in perfect shape inside. This, of course, brings me back to the valves.

On monday I plan to go up there and explain the situation and set up on site service. I am going to let them know that if the problem resides anywhere other than the valves I will be happy to pay for the repair, but if its in the valves its on them. If they do not agree to the on site service I am going to let another shop repair it and have them write up a detailed description of the problem. I then plan to file a suit in small claims court asking for a refund on the faulty re-build and try to get them to cover the cost of all materials associated with removal of the valves the first time (ie fluid and o-rings)
I have a feeling they didnt do much of anything with the valves as at the time I dropped them off they were thinking the cylinder sounded more like the problem.

I know it sketchy, but will I have a chance at getting anything out of them? Is it worth trying to sue?

 

[beenthere]

I'd suggest you isolate your problem before turning it over to someone to fix something that you don't know is the problem. May be too late to recover your initial work done.

But what have you done to isolate the problem?

 

[MossRoad]

Why in the world would you jump to suing them so quickly?????????? This is exactly what is wrong with America today!

YOU worked on the tractor and determined the valves were bad, not them.
YOU took them the valves and told them to rebuild them.
YOU reinstalled the valve and it still does not work.
THEY did nothing to warrant a lawsuit yet.

For goodness sakes, take the entire tractor to them and have THEM diagnose the problem and tell you what the problem is BEFORE any repair money is spent. If the problem is then still in the valve, tell them you already paid for a rebuild and they need to get it working AND they should pay for the transport of the tractor. If it is something else, you will pay for it.

 

[Jstpssng]

Why in the world would you jump to suing them so quickly?????????? This is exactly what is wrong with America today!

YOU worked on the tractor and determined the valves were bad, not them.
YOU took them the valves and told them to rebuild them.
YOU reinstalled the valve and it still does not work.
THEY did nothing to warrant a lawsuit yet.

For goodness sakes, take the entire tractor to them and have THEM diagnose the problem and tell you what the problem is BEFORE any repair money is spent. If the problem is then still in the valve, tell them you already paid for a rebuild and they need to get it working AND they should pay for the transport of the tractor. If it is something else, you will pay for it.

I couldn't have said it better. (Actually I was going post something similar, but you beat me to the draw.) :thumbsup:


if you don't bring the complete unit, how can they test their repairs?
If I take something in I give a "not to exceed unless you call me" limit. I also do my homework and have a good idea what to expect.

 

[Wayne County Hose]

Why in the world would you jump to suing them so quickly?????????? This is exactly what is wrong with America today!

YOU worked on the tractor and determined the valves were bad, not them.
YOU took them the valves and told them to rebuild them.
YOU reinstalled the valve and it still does not work.
THEY did nothing to warrant a lawsuit yet.

For goodness sakes, take the entire tractor to them and have THEM diagnose the problem and tell you what the problem is BEFORE any repair money is spent. If the problem is then still in the valve, tell them you already paid for a rebuild and they need to get it working AND they should pay for the transport of the tractor. If it is something else, you will pay for it.

Thank-You! I could pull every seal out of a valve and the cylinders would still move, if they were healthy. You obviously don't know what you are doing or you wouldn't be poking and hoping. As a shop owner, I could pick you apart in front of a judge with B.S. and you or the judge would never know it. I read your thread in hydraulics and started to reply but then deleted it. Here, I couldn't help it. You really need to stop turning wrenches on this thing before you ruin something or hurt yourself. Quit poking and hoping. A competent mechanic could troubleshoot this thing in under an hour. You have 12 into it. Enough already.

 

[Skyco]

Why in the world would you jump to suing them so quickly?????????? This is exactly what is wrong with America today!

YOU worked on the tractor and determined the valves were bad, not them.
YOU took them the valves and told them to rebuild them.
YOU reinstalled the valve and it still does not work.
THEY did nothing to warrant a lawsuit yet.

For goodness sakes, take the entire tractor to them and have THEM diagnose the problem and tell you what the problem is BEFORE any repair money is spent. If the problem is then still in the valve, tell them you already paid for a rebuild and they need to get it working AND they should pay for the transport of the tractor. If it is something else, you will pay for it.

I agree completely!

 

[sweettractors]

Why in the world would you jump to suing them so quickly?????????? This is exactly what is wrong with America today!

YOU worked on the tractor and determined the valves were bad, not them.
YOU took them the valves and told them to rebuild them.
YOU reinstalled the valve and it still does not work.
THEY did nothing to warrant a lawsuit yet.

For goodness sakes, take the entire tractor to them and have THEM diagnose the problem and tell you what the problem is BEFORE any repair money is spent. If the problem is then still in the valve, tell them you already paid for a rebuild and they need to get it working AND they should pay for the transport of the tractor. If it is something else, you will pay for it.

I agree 100%. Ken Sweet

 

[futuresweets10]

I completly understand what you guys are saying and after reading it it does kind of make me seem like an idiot (dont like to admit that, but its too obvious to not).

My logic was this.... There are several components to a hydraluic system

1-pump... Obviously good if the back hoe works

2-lines... The lines for the tilt are fairly new

3-valves... The shop re-did those

4- Cylinder..... When I posted this thread I "knew" the cylinder was fine, but after reading some more I cant be 100% sure, so this could be where my biggest mistake lies, but at time of posting thread I assumed it to be good.

If 1,2, and 4 are all good it only leaves one possibility.

I was extremely frustrated when I posted this thread and the logic behind it was mostly based on that and not logic at all. I apologize for wasting everyone's time

 

[futuresweets10]

Why in the world would you jump to suing them so quickly?????????? This is exactly what is wrong with America today!

YOU worked on the tractor and determined the valves were bad, not them.
YOU took them the valves and told them to rebuild them.
YOU reinstalled the valve and it still does not work.
THEY did nothing to warrant a lawsuit yet.

For goodness sakes, take the entire tractor to them and have THEM diagnose the problem and tell you what the problem is BEFORE any repair money is spent. If the problem is then still in the valve, tell them you already paid for a rebuild and they need to get it working AND they should pay for the transport of the tractor. If it is something else, you will pay for it.

I had a mechanic look at the machine and he told me the valves were bad, when I asked about a re-build he recommended I take them to the place I did as he didnt know much about load sense systems. I knew I was taking a gamble on the rebuild when I did it. I dont disagree with anything in your post, but your suggestion of how I should handle it is pretty much the same as what I was saying I was going to do. I was only talking about a suit if they wouldnt agree to the terms if it turned out to be a valve problem.... For the record, I have never sued anyone or tried to.

 

[futuresweets10]

Thank-You! I could pull every seal out of a valve and the cylinders would still move, if they were healthy. You obviously don't know what you are doing or you wouldn't be poking and hoping. As a shop owner, I could pick you apart in front of a judge with B.S. and you or the judge would never know it. I read your thread in hydraulics and started to reply but then deleted it. Here, I couldn't help it. You really need to stop turning wrenches on this thing before you ruin something or hurt yourself. Quit poking and hoping. A competent mechanic could troubleshoot this thing in under an hour. You have 12 into it. Enough already.

Believe it or not, I am probably not in any danger or ruining anything or hurting anyone. I know what I am doing when it comes to mechanic work and I know the dangers of hydraulics.... I dont consider what I am doing as poking and hoping.... Like stated previously a mechanic that I had look at it told me the problem would be in the valves. When I went back to the shop that did the valve rebuild they also told me that the problem was probably in the valves and said that it would be possible to miss something. I made the mistake of not asking them to correct and they didnt offer. They did however give me advice on what to look for if I wanted to start taking the valves apart myself....

On the note of a good mechanic troubleshooting it in an hr I would love to pay someone to, but cant find one. The local cat dealer basically hinted that if there were a valve problem they would order new valves. I have had 3 mechanics come look at it where it sits and all three recommended that I take it to the place that rebuilt the valves. I would much rather pay mileage for someone to come look at it due to not having an easy way to transport but I guess I should just get the entire machine to the place that did the valves