No idea how Progressive is about paying claims but there sure are some out there that are about as sorry as sorry can be. I tell people, listen to their ads, and what person brain level of person does that kind of ad appeal to?
Just know as the reference was made about elections, (now not sure of his relationship with Progressive if largest stockholder or owner or what) is very large contributor to the Democrat party or was for a good while.
I've spent 30+ years in the Auto Body industry, and one thing you have to realize is there is a lot more to auto insurance than price.
There are all kinds of slick marketing programs that are set up to make you "feel" good. What you don't see, is the way some of these companies are, behind the scenes. In order to give cut rates, and offer extra service, while maintaining high profits, they force the repairer to work for less, sometimes much less, than the job requires to be done properly.
As a worst case example; Progressive, was BY FAR the worst company I have EVER dealt with.
Yes, I have heard from people on TBN, who were very satisfied with the service they received, from Progressive. I personally am NOT interested in hearing from anyone else who thinks their great. Call Progressive, and tell them. (If they only knew)..
As far as the owner goes, what is a synonym for progressive

?
Insurance companies have antitrust exemptions, that allow them to do business in ways, that would in other industries, be illegal. To keep their edge, they also don't just buy politicians directly, one I know of, makes HUGE donations to an organization that constantly sues Americans, claiming to protect their civil liberties. Do some Google searching if you care.