At least for me the above statement is False...The Parts counter handles any "non equipment" purchase...in other words anything from a JD Gas Grill to a 3rd SCV Kit is handled thru the parts counter. And it really works slick that way.
Face it, from a salesman's point of view, who they gonna service better? A customer who wants to buy an entire machine/package or someone just wanting to buy an Aux Light kit?
I will also add that prior to the dealership changing hands this spring, accessories were handled by the sales dept and it was quite cumbersome....