I've not seen that here in Columbia, SC. Generally what I've seen them do is some kind of exchange deal, but IDK, as I haven't messed with it. I can tell you this, most any highend brand, outdoor product dealership that has traditionally had chainsaw, weedeaters, etc brands that they sold on the side (maybe a JD dealership, or MF dealership, or Kubota, CIH, NH, etc dealership) has around here anyways gone almost exclusively Stihl, and they're even starting to get PO'ed with Stihl selling product at Northern and whatnot. Reason that a lot these dealers dropped Husqvarna, and Echo is because Lowes started selling Husqvarna, and HD started selling Echo. So then people will buy these cheap, non-professional level products from Lowes or HD, and when they break they take them to the mainstrain Husqvarna/Echo dealer and expect them to warranty these products. IDK why these dealers don't tell them to pound sand. (or maybe they do) It's not like you go to Lowes to pick up a Husqvarna 395XP, or 572XP saw or something, and we on the otherhand don't mess with that Ranch BS. I will say that I've seen HD advertise they higherend Echo saws, but I haven't seen them in store. It's kind of like when RK came out with their tractor lineup a few years back. Do you trust them to deliver a quality/reliable/competitive product? Do you trust them to deliver good tractor servive when the occasion arises? Is the price on them right. If the answer is yes to those questions then rock on. I ain't got no beef with or against them. Would I personally trust one of them as much as I would going to my local JD dealer and buying a new 4R, or going to my Kubota dealer and buying a Grand L? No, those machines cost big $ and these dealerships offer very good warranty and repair services, but the cost saving might offset it enough to make the RK the better buy. It's what you have to ask yourself before buying.