What is Everything Attachments thinking?

[gwdixon]

Yeah, I think we're back at just your 2 cents, I decided I wanted a refund on mine...:laughing: I think I'll stay right out of this one after all.

Sean

"Buck, buck, buck, braaaaaack". At least you'll have lots of eggs at your place.

 

[Chilly807]

Yep, that's me.. nobody here but us chickens.. Merry Christmas, by the way!

 

[Don87]

Like You ???? :laughing:

I'm an over-the-road truck driver, so I can't post all the time.

But if you read the first post...............more carefully this time......

You just might 'understand'............ 'the posters' I was referring to :laughing::laughing:

 

[HayDR]

The ear itself is a perfect 90 degree piece of angle:
View attachment 292164

Here's the 3 point hitch:
View attachment 292161

Some of the problems you are having has to do with the 3 point on that AC tractor. It came from the factory with an Allis-Chalmers snap hitch not a 3 point hitch. It has an aftermarket 3 point hitch on it that is compounding your problem. Cat 1 lower hitch arms should be almost parallel spaced at 26? Cat 2 is 32? A 3 point hitch should never have a sway bar in the middle like this. The tractor mounts for the lower arms are too close together to give proper 3 point geometry. The Welding angles are not perfect on the box blade but they are well within industry standards. If you want one perfect angles then go buy a Gannon that cost $1800. You got a good product at a good price. I don稚 have any connection to EA but the truth is the truth.

 

[chopped]

I was a customer also. No complaints but my attachment was from another company and sold through them.So it was all good they were fine to work with on the phone and Im considering another purchase. But this post has me really wondering.After re-reading the original post, I'm surprised they weren't more open to the defect being told to them.I will keep watching for them to say something here..
On another note i purchased a car lift that had a slightly off straight bracket.It will and does still function.But when you take that slight defect and hang a 3 plus foot of hydraulics on it it sure looks crooked. People coment and I tell them oddly that was the tower that had two bear cans in it from the factory lol Not insinuating that in this case there was any beer.lol

 

[joshuabardwell]

I will keep watching for them to say something here..

Please note that both EA and the original customer have responded to the situation. Look for links to those threads/comments earlier in this post.

 

[CBW1999]

Some of the problems you are having has to do with the 3 point on that AC tractor. It came from the factory with an Allis-Chalmers snap hitch not a 3 point hitch. It has an aftermarket 3 point hitch on it that is compounding your problem. Cat 1 lower hitch arms should be almost parallel spaced at 26? Cat 2 is 32? A 3 point hitch should never have a sway bar in the middle like this. The tractor mounts for the lower arms are too close together to give proper 3 point geometry. The Welding angles are not perfect on the box blade but they are well within industry standards.

Very interesting- and helpful to have a "third party" provide insight. We should all remember to look at the "BIG" picture. I know there have been times that I missed the point because I was focusing to small and didn't consider all relevant information.

 

[rider0]

Some of the problems you are having has to do with the 3 point on that AC tractor. It came from the factory with an Allis-Chalmers snap hitch not a 3 point hitch. It has an aftermarket 3 point hitch on it that is compounding your problem. Cat 1 lower hitch arms should be almost parallel spaced at 26? Cat 2 is 32? A 3 point hitch should never have a sway bar in the middle like this. The tractor mounts for the lower arms are too close together to give proper 3 point geometry. The Welding angles are not perfect on the box blade but they are well within industry standards. If you want one perfect angles then go buy a Gannon that cost $1800. You got a good product at a good price. I don稚 have any connection to EA but the truth is the truth.

Well, you are partially right- the tractor did originally come with a snap coupler system.

However, the three point hitch adapter is a factory Allis Chalmers part, not an "aftermarket" 3 point hitch. It was intended to support all manner of implements and has many installation options, including multiple beaming screw mounting positions, stabilizers, cross links, parallel lift, etc.

I suppose that if these adapters were sold for decades and used for over half a century in production agriculture, it is likely that they are sufficient for the job.

There is no "sway bar" in the middle of the hitch. The cross tube can be used for beaming tube connection and keeps the 3PH arms parallel. That is not an anti sway function. The somewhat limited sway control is provided by the sway/check chains.

As to your claim that any welds are within "industry standards"... What industry are you in? :laughing:

Regardless of your misguided claim, I do not think that EA has any intention of slapping out cheap and shoddy products in the name of low price. This just looks like "the one that got away..."

I guess this is getting into the weeds anyway, but I must admit that I thought your post was rife with inaccuracies masquerading as experience.

 

[brinet]

Really....7.5% out. OMG. Return it. You pay the shipping back to them. (Return shipping isn't free) than you can go buy a full price one locally and inspect it before you pay for it. That way it will meet your quality control. Or you can realize its 92.5% correct( probably better than most of us did on our last test) and live with it.

Sometimes one has to realize the person at the other might be a paper pusher whose never even started a tractor let alone install or used an implement. They sometimes say something off the wall. Just roll your eyes and move on. Don't come here and bash them for some unimportant issue. Start a tread when they really screwed up.

I have to go now because I bent my boxblade end plate, the deflection is greater than the allowable 9.32% deviation. I'll just replace it.

I've been looking for an airline that has a 92.5% landing success rate! I figure I could save some money!

Sorry, but there's no room for that type of mentality in my business. No, we are not perfect and we sometimes screw up. When I do screw up, I admit it quickly and make it right. Otherwise I have let my customer down.

Customer service is not only important, but critical for success. I understand this from both sides of the fence. I'm a demanding customer and therefore understand and appreciate why my customers are so demanding. I treat them as I expect to be treated.

Unfortunately, Many people are not as good of a customer as the original poster. The original poster voiced his opinion and gave the business a fair opportunity to respond.

For me, I drive 75 miles one way to have my Kubota serviced even though there is a Kubota dealer less than 1000 FEET from my office. I understand the value of good customer service.

Thanks EA for making this right. I am not far from you in NC and will consider your company the next time I need a product you produce.

 

[Don87]

I've been looking for an airline that has a 92.5% landing success rate! I figure I could save some money!

Sorry, but there's no room for that type of mentality in my business. No, we are not perfect and we sometimes screw up. When I do screw up, I admit it quickly and make it right. Otherwise I have let my customer down.

Customer service is not only important, but critical for success. I understand this from both sides of the fence. I'm a demanding customer and therefore understand and appreciate why my customers are so demanding. I treat them as I expect to be treated.

Unfortunately, Many people are not as good of a customer as the original poster. The original poster voiced his opinion and gave the business a fair opportunity to respond.

For me, I drive 75 miles one way to have my Kubota serviced even though there is a Kubota dealer less than 1000 FEET from my office. I understand the value of good customer service.

Thanks EA for making this right. I am not far from you in NC and will consider your company the next time I need a product you produce.

Your post is responding to but one of the posters I was referring to that couldn't comprehend what they were reading(no offense intended). The OP was wondering why he was being told that his tractor bent the ears, when one could clearly see that it was welded wrong. The OP never asked for a replacement, or repair..........He just wanted to let EA know about the 'quality control issue". But others read the post differently than it was written, or got caught up in what others were saying..........I dunno:confused3:

 

[yelbike]

Your post is responding to but one of the posters I was referring to that couldn't comprehend what they were reading(no offense intended). The OP was wondering why he was being told that his tractor bent the ears, when one could clearly see that it was welded wrong. The OP never asked for a replacement, or repair..........He just wanted to let EA know about the 'quality control issue". But others read the post differently than it was written, or got caught up in what others were saying..........I dunno:confused3:

Your right Op wasn't looking to get any free, It just looked like to came here to bash EA. I think that's where the "argument" started. Whether not he was bashing or not is unclear and irrelevant now. Lets move. EA is the best company in the world and the OP is the best customer in the world also. Feel the love going around!:cloud9:

 

[mikehaugen]

EA is the best company in the world and the OP is the best customer in the world also. Feel the love going around!:cloud9:

and I am the most interesting man in the world :thumbsup:

 

[murphy1244]

and I am the most interesting man in the world :thumbsup:

As in????

 

[boxygen]

and I am the most interesting man in the world :thumbsup:

I dont always buy EA attachments, but when I do, I buy box blades.

 

[Don87]

Your right Op wasn't looking to get any free, It just looked like to came here to bash EA. I think that's where the "argument" started. Whether not he was bashing or not is unclear and irrelevant now. Lets move. EA is the best company in the world and the OP is the best customer in the world also. Feel the love going around!:cloud9:

I just read the first post again myself, just to be sure. I thought the post was quite clear.:confused3:

 

[murphy1244]

Here It is Don, Lets see if we can find the bashing.

I hesitated for some time before writing this post, but decided I could use a little community input.

I purchased a 78" box blade for tractors between 30 and 70hp from Everything Attachments a few months ago. I hadn't even heard of Everything Attachments at the time, but I was searching for a box blade made in the USA, and when their site came up on searches, I did a little research and found that they were a legitimate company. I ordered the blade and it came via freight right on schedule.

I was very satisfied with the apparent build quality, especially for the price, over anything I could source locally. The blade had one small defect; one of the lower 3 point mounts was narrower than the other due to a welding mistake.

I spaced out the narrow side differently, and went ahead and used the blade. I eventually decided I'd drop EE a line and mention that although I really liked the blade, they should be aware that they had a little QC problem and should watch out for it in the future.

Well, I heard back from EE, and they seemed polite enough in acknowledging my email, but then a few days later I get another email saying they thought that I had a stabilizer issue which was letting the box blade swing from right to left and causing the ears to bend. (note that the outer ear is angled inward, which isn't something that could be caused by swinging in the first place).

I sent a few additional pictures showing that the ear was simply not welded square to the center clevis panel when the implement was manufactured, and it was not bent in any way. The ear itself is a perfect 90 degree angle with perfectly straight sides, etc.

What did I get? Another email saying I would "continue to bend the ears" if I continued to use it without a stabilizer.

I'm pulling the 78" box blade with an old farm tractor that makes under 25 drawbar horsepower. The box blade is rated for tractors of up to 70hp. I am using a factory 3 point hitch adapter that has pulled box blades for hundreds of hours without bending them up. In fact, if this blade can be bent - even if it was abused (when in actuality it's doing light work in light soil) - by this old tractor, it's got a problem to begin with.

I don't understand this kind of response insisting that the customer is essentially destroying equipment through misuse when it is clearly a manufacturing defect. I have several other implements on my shopping list, and due to my overall satisfaction with my box blade, I was going to buy them from EE. At this point, seeing their attitude when a defect or quality control issue is pointed out to them, I am concerned about what kind of response I would get if I had a real issue that needed to be corrected!

I'll say it again - this box blade is better than locally sourced blades that cost $500 more -
I guess I'm just looking for some input from someone who's had to deal with Everything Attachments after the sale...

 

[Don87]

Here It is Don, Lets see if we can find the bashing.

I hesitated for some time before writing this post, but decided I could use a little community input.

I purchased a 78" box blade for tractors between 30 and 70hp from Everything Attachments a few months ago. I hadn't even heard of Everything Attachments at the time, but I was searching for a box blade made in the USA, and when their site came up on searches, I did a little research and found that they were a legitimate company. I ordered the blade and it came via freight right on schedule.

I was very satisfied with the apparent build quality, especially for the price, over anything I could source locally. The blade had one small defect; one of the lower 3 point mounts was narrower than the other due to a welding mistake.

I spaced out the narrow side differently, and went ahead and used the blade. I eventually decided I'd drop EE a line and mention that although I really liked the blade, they should be aware that they had a little QC problem and should watch out for it in the future.

Well, I heard back from EE, and they seemed polite enough in acknowledging my email, but then a few days later I get another email saying they thought that I had a stabilizer issue which was letting the box blade swing from right to left and causing the ears to bend. (note that the outer ear is angled inward, which isn't something that could be caused by swinging in the first place).

I sent a few additional pictures showing that the ear was simply not welded square to the center clevis panel when the implement was manufactured, and it was not bent in any way. The ear itself is a perfect 90 degree angle with perfectly straight sides, etc.

What did I get? Another email saying I would "continue to bend the ears" if I continued to use it without a stabilizer.
I'm pulling the 78" box blade with an old farm tractor that makes under 25 drawbar horsepower. The box blade is rated for tractors of up to 70hp. I am using a factory 3 point hitch adapter that has pulled box blades for hundreds of hours without bending them up. In fact, if this blade can be bent - even if it was abused (when in actuality it's doing light work in light soil) - by this old tractor, it's got a problem to begin with.

I don't understand this kind of response insisting that the customer is essentially destroying equipment through misuse when it is clearly a manufacturing defect. I have several other implements on my shopping list, and due to my overall satisfaction with my box blade, I was going to buy them from EE. At this point, seeing their attitude when a defect or quality control issue is pointed out to them, I am concerned about what kind of response I would get if I had a real issue that needed to be corrected!

I'll say it again - this box blade is better than locally sourced blades that cost $500 more -
I guess I'm just looking for some input from someone who's had to deal with Everything Attachments after the sale...

I saw inquisition, and disbelief. Don't forget to look at the pictures while processing the post.

Compare the e-mail reply as quoted by the OP, with the pictures. .............And keep in mind there never was a request for repair or replacement.

I myself have reported posts for bashing, but this one didn't fit the bill.


EDIT: And on my first post, when I said that I would be upset..............My meaning was that I too would have been upset over the E-mail response.

 

[Member]

[...]

I guess I'm just looking for some input from someone who's had to deal with Everything Attachments after the sale...

Please see my post here:

Everything Attachments Customer Service

 

[mjncad]

I've been looking for an airline that has a 92.5% landing success rate! I figure I could save some money!

Have you checked Aeroflot's landing success rate? :laughing:

Feel the love going around!:cloud9:

Yeah I hear Kumbaya playing in the background too.

I dont always buy EA attachments, but when I do, I buy box blades.

:laughing:

 

[JoeBuyer]

Delete.