Wallace tractor !!

coobie · Mar 10, 2008

I was looking for a cutting edge for my Kioti KL 401 loader,I spoke to Rick Wallace tonight about ordering one for my tractor.I want to say how helpful and informative he was,needless to say he got my order.I believe in good customer service and Wallace tractor delivers this.Rick keep up the good work,you have a life long customer now.coobie(Frank Coolbaugh)

mcnitt · Mar 10, 2008

Good looking out, coobie. It's rare to find the high level of service we think of "in the good old days."

It's good that you passed along the kudos!

JoelD · Mar 10, 2008

I'm another Rick Supporter, spoke to me on a Saturday evening, providing me much needed information. Ordering my filter kit tomorrow and a drawbar. Will spend the freight to give Rick my business as it's money well spent.

When time for next tractor, why would I go anywhere else???

Information is invaluable and he has it.

Sincerely,
Joel from NH

ON84 · Mar 12, 2008

Add me to the Rick Wallace fan club. Prior to buying our Kioti, I called Rick. He spent several minutes on the phone answering my questions. Last summer he helped identify and correct problems that my dealer could not. Rick knew I lived in Ontario, so it wasn't about making a sale.

Thanks again Rick,

-Art

mark.r · Mar 12, 2008

coobie said:
I was looking for a cutting edge for my Kioti KL 401 loader,I spoke to Rick Wallace tonight about ordering one for my tractor.I want to say how helpful and informative he was,needless to say he got my order.I believe in good customer service and Wallace tractor delivers this.Rick keep up the good work,you have a life long customer now.coobie(Frank Coolbaugh)

Did nearly the same thing for my KL401 except I ordered a toothbar from Rick. Had it the next day. It fit perfect and now I have 260ft. of extra driveway thanks in part to that toothbar.

Two thumbs up.

RexB · Mar 17, 2008

+6!

I talked to Rick on the phone and he got me the right hydraulic fittings, and it got here quick. I just wisht that Wallace Equipment was close by, I'd be having coffee there most mornings

IslandTractor · Mar 17, 2008

RexB said:
+6!

I talked to Rick on the phone and he got me the right hydraulic fittings, and it got here quick. I just wisht that Wallace Equipment was close by, I'd be having coffee there most mornings

Yeah, and knowing Rick you'd be a very poor man with a really nice collection of tractors.

coobie · Mar 17, 2008

My cutting edge came for my DK40se last friday from wallace tractor.Very nice,heavy duty and fits perfect.Thanks Rick,your a great person to deal with.coobie