TYM Warranty Disaster

[2515R Dude]

1. +1000 on extremely bad customer service and dealers i had to deal with. Not same problem but same experience
2. Just delete the DPF and be done. This is what good about them. No computer, no problem

 

[2manyrocks]

One of the sales pitches for buying TYMs with the kujke engine has been that the kujke engine can be run without the DPF. Is that really true or do these warning lights on the OP's dash actually mean that the OP's tractor is going to stop working? My understanding of other brands has been that if the DPF warning lights are ignored, the tractor will go into limp mode and can only be reset by a dealer.

 

[TractorTYMe]

They can be ignored, the engine is not aware of their presence. The DPF ECU just shuts the valve at exhaust when regen is requested so temp can rise for the process.

 

[nepa]

I have not participated the the replacement of any item but believe the controller is near the battery and the only other component that is obvious is a box on the exhaust that I believe has a valve to block flow to overheat the DPF for regen. When operating my tractor in put the dash in "info" mode which displays engine temperature. I do not make the engine work untill it reaches 70 degrees. While using my 6ft finish mower it hangs around 76. While brush hogging my fields it works at about 78 until the radiator collects chaff. If the temp goes to 90 I clean the radiator screen while idling and the temp returns to mid 70s. I used this procedure on both T574 tractors and otherwise always followed warm up and cool down instructions in the owners manual. These tractors should not be having this problem by anything I did.

 

[2515R Dude]

One of the sales pitches for buying TYMs with the kujke engine has been that the kujke engine can be run without the DPF. Is that really true or do these warning lights on the OP's dash actually mean that the OP's tractor is going to stop working? My understanding of other brands has been that if the DPF warning lights are ignored, the tractor will go into limp mode and can only be reset by a dealer.

In Branson/Tym it is an optional BS. Most guys in my area delete it, the rest just ignore it. If i knew i could do this, i'd go with a larger tractor. If then i was as smart as i'm now....

 

[skid mark]

I have not participated the the replacement of any item but believe the controller is near the battery and the only other component that is obvious is a box on the exhaust that I believe has a valve to block flow to overheat the DPF for regen. When operating my tractor in put the dash in "info" mode which displays engine temperature. I do not make the engine work untill it reaches 70 degrees. While using my 6ft finish mower it hangs around 76. While brush hogging my fields it works at about 78 until the radiator collects chaff. If the temp goes to 90 I clean the radiator screen while idling and the temp returns to mid 70s. I used this procedure on both T574 tractors and otherwise always followed warm up and cool down instructions in the owners manual. These tractors should not be having this problem by anything I did.

Yeah, I really hate to read about your troubles. Problems with emissions equipment is something I've never experienced (I run pre-emissions trucks and tractors), and don't want.

I read somewhere recently about a TYM owner that had a couple of DPF errors pop up, and on his 2nd visit to the dealer, the tech drilled a few "pressure relief holes" in the guts of the DPF, and it's been smooth sailing since then.

I'm sure that somebody smarter than me can figure out how many & what sized holes through a clogged DPF would match the flow rate of a clean DPF. Somebody should do those calculations, you know, for Science!

If I remember right, that owner, like you, lived in northern US where winter temps would make it hard for exhaust to warm up much.

Speaking of winter temps: Are the temps you posted above in Celcius, or Farenheit (they sound like they've got to be C)?

 

[nepa]

Yeah, I really hate to read about your troubles. Problems with emissions equipment is something I've never experienced (I run pre-emissions trucks and tractors), and don't want.

I read somewhere recently about a TYM owner that had a couple of DPF errors pop up, and on his 2nd visit to the dealer, the tech drilled a few "pressure relief holes" in the guts of the DPF, and it's been smooth sailing since then.

I'm sure that somebody smarter than me can figure out how many & what sized holes through a clogged DPF would match the flow rate of a clean DPF. Somebody should do those calculations, you know, for Science!

If I remember right, that owner, like you, lived in northern US where winter temps would make it hard for exhaust to warm up much.

Speaking of winter temps: Are the temps you posted above in Celcius, or Farenheit (they sound like they've got to be C)?

Good morning Phantom,
Yes, the temps are C.

 

[aspg4]

Good morning Phantom,
Yes, the temps are C.

 

[aspg4]

I have a TYM 554 and I am on my third dash. The screen would just gradually start going black and you could not read anything on the screen. First replacement was under warranty last one which is a new design was around $500.00. I was at dealer once when a new load of tractors were just delivered, and I got on one of the tractors and the screen was already black.

 

[2515R Dude]

I heard they are assembled in the US, is it true?

 

[Torvy]

I heard they are assembled in the US, is it true?

Yes. There are a few different assembly plants. GA, TX and PA for sure, maybe more? I wonder if problems stem from one more than others. There are also things done by dealers. Some dealers are really good about making sure everything is working before they sell/deliver. Others just don't seem to care.

 

[2515R Dude]

Yes. There are a few different assembly plants. GA, TX and PA for sure, maybe more? I wonder if problems stem from one more than others. There are also things done by dealers. Some dealers are really good about making sure everything is working before they sell/deliver. Others just don't seem to care.

Another proof that there are very few good thing left in the world that Americans can't destroy.
1st all the US auto industry, then they almost succeeded on the most reliable car - Toyota (read about 3rd gen tundra's, the most American truck, was developed and built in the US), now the tractor's turn. Really sad

 

[skid mark]

Good morning Phantom,
Yes, the temps are C.

Ah. Are you a transplant from The Great White North?

We don't do C here. We have a very simple set of weights and measures that are explained in this short video:

SNL skit

 

[Gmallory]

I heard they are assembled in the US, is it true?

Bloomsburg, PA

 

[Blue Mule]

Very frustrating experience for the OP. I remember when I was shopping tractors. I looked at ALL the brands I could possibly look at in person. They all looked pretty good in their own ways. What it boiled down to for me was: when I need help, is the company going to stand behind their product? That's when I narrowed my search down to only the big names (Deere, New Holland, Kubota). Those companies are big enough names in the U.S. that they would be very unlikely to leave a customer stranded with no help. And, they're big enough names that they wouldn't let problematic tractors leave the factory to begin with.

Good luck. I hope there is a positive resolution to your problems.

 

[Fixastuff]

I think assembly plant might be a slight exaggeration. From what I understand they bolt the wheels on and what ever options are added before sale.

 

[TractorTYMe]

 

[Torvy]

I think assembly plant might be a slight exaggeration. From what I understand they bolt the wheels on and what ever options are added before sale.

It's a little more detailed than that, but it is what almost all mfgs do in the US. Even Deere's assembly plants are just putting the major components together.

 

[nepa]

From the OP. My experience taught me that Blue Mule is right. Not only smaller companies like TYM can not be trusted to support their product, but their dealers are also free to back out of supporting what they sold. It is happening to me. It is also difficult to find compatible filters etc.

 

[skid mark]

Have others experienced similar behavior of a tractor falsely throwing these error lights when DOC and DPF are fine?