Tractor Supply Article

[aczlan]

The thing with the bolt bins is that the employees are not supposed to do anything with them. There is supposed to be stocked and rearranged by their Hillman dealer. From what I was told, if they do much of anything with them they can get in trouble.

Aaron Z

 

[Creamer]

From what everybody is saying TSC is not the ideal store like the OPs article said. One more thing CNN didn't report correctly. Can they do anything right?

 

[daugen]

The thing with the bolt bins is that the employees are not supposed to do anything with them. There is supposed to be stocked and rearranged by their Hillman dealer. From what I was told, if they do much of anything with them they can get in trouble.

Aaron Z

Really? no wonder they don't know where things are. If they had to put them there, and keep them stocked, they would know...
thanks Aaron

fine thread? what's that?

 

[Tropical Jack]

I cannot really speak to Policy of TSC with Hillman. But.....We had a hardware store for 30 years. Our fastener supplier for the last 15 years was Hillman. The Hillman reps are humanoids - vary greatly in their talents and motivations. We never allowed them to do our ordering or organization. That was my wife’s domain, and she did a great job. And the Hillman reps loved it because they did nothing. My wife would fax in the order, and wait for the UPS truck. Most hardware stores (and big box stores-which I include TSC) just take what the rep orders (probably within corporate financial constraints).

Now that I am retired, and have to shop in other hardware stores and big box stores, it is aggravating to experience the lack of inventory control at most stores. For me, TSC is the worst “empty peg” retailer I have ever shopped in. Personally, I don’t need the service - but I do need the product! Don’t use the TSC in my town much.

Jack

 

[joeschmo]

We have an Orschelns here that opened about 6 months ago. Anyone ever deal with them? Feed is in 40lb bags, so it pays to do some math.....

 

[TheMan419]

Our TSC is great. Unless the web site says there are only 1 or 2 of an item in stock it is there. Also rarely an empty bin.

Early on when we finally go our own place and brought the horses home, the other major Purina dealer in town closed. So finding feed was hit or miss. Told the manager what was going on. He has managed to keep the feed stocked properly now.

Also note they price match. They are 10 min from my house. RK and others are 40 min. So I get a lot of price matching done. Pays to shop.

 

[Jarrod32]

We have an Orschelns here that opened about 6 months ago. Anyone ever deal with them? Feed is in 40lb bags, so it pays to do some math.....

We have an Orscheln's and a TSC each in two different towns, each about a half hour away. Orscheln's tends to be better on products in stock, and comparable or better on prices.

 

[BlackOps]

long story short version. unfortunately i had my car totaled a few weeks ago from some idiot on a cell phone running down an exit off ramp and rear-ended my car while i was at the light at 40 mph. so - without a car. i needed a pair of welding gloves and found 3 pairs online at tsc. did not want to orer stuff without seeing if they would do what i want - called tsc and got a girl - first better pair - can only get online and not in store. the cheaper pair and a better pair by hobart she said they had them both but only 2 pr left. i asked her to hold the better pair for a few days or sat AM at latest - she said no can do. changed store policy - hold till end of day. in the past the few times i was forced to ask them they did without an issue. i never did not honor my hold. so now - what a joke. 10 miles away and i am going to walk through weird highways etc all crippled to get the pair. what a joke.

 

[daugen]

long story short version. unfortunately i had my car totaled a few weeks ago from some idiot on a cell phone running down an exit off ramp and rear-ended my car while i was at the light at 40 mph. so - without a car. i needed a pair of welding gloves and found 3 pairs online at tsc. did not want to orer stuff without seeing if they would do what i want - called tsc and got a girl - first better pair - can only get online and not in store. the cheaper pair and a better pair by hobart she said they had them both but only 2 pr left. i asked her to hold the better pair for a few days or sat AM at latest - she said no can do. changed store policy - hold till end of day. in the past the few times i was forced to ask them they did without an issue. i never did not honor my hold. so now - what a joke. 10 miles away and i am going to walk through weird highways etc all crippled to get the pair. what a joke.

real sorry you went through this. Anyone who runs into the rear of you has to pay for your rental car.
of course, my first thought was....what's top end on the Mahindra?

 

[BlackOps]

their ins covered a rental for 3 days only. that was it - fedexed paperwork within 3 hrs and then sent tiny ****** check that can't buy a snickers bar within 10 days after. car was in mint condition and don;t get me to go there. everyone said ****.....