MikePA
Super Moderator
Years ago, before they had the multi viscosity hyd oil, I ordered it from the AMSOIL web site and had it shipped. I heard the same story from my local NH dealer (they didn't stock it) instead they sold the Kubota synthetic hyd oil for use in Kubota and NH tractors. Since you just paid for 17 gallons of the stuff, I would not change it out for a while.tom_k said:Contacted a local dealer about how to buy it locally, but never saw a response. I would not want to have 8 or 9 gallons shipped.
To reiterate, I would document, in writing, what your complaints are to the owner of the NH dealer and give him a chance to make things right. In the letter , specifically state what you're looking for, e.g., a refund of X dollars, don't just complain. Based on what you've indicated, the issues are;
DEALER RELATED ISSUES
Pickup and delivery charges.
17 gallons of hyd oil in a tractor that takes about 9 gallons.
Changing the front axle fluids.
NH RELATED ISSUES
The defective oil cooler
The defective 90 degree hoses
If nothing happens, send a letter to NH HQ and cc the dealer and your local BBB.