RX6010 motor failed @ 450 hours

[VTDT]

Apparently something let go in the valve train trashing two cylinders and cracking the head.

Five years old but only around 450 hours and out of warranty.

Both dealer and myself contacted Kioti and they have determined to offer no help what so ever with the motor rebuild despite the ridiculously low hours and lite use the tractor has seen.

A replacement motor only carries a 1 year warranty I’m told so that’s not worth the cost IMO.

Tractor will be repaired at our expense and then traded or sold.

Very disappointing that Kioti offered no help whatsoever with the repairs. Not only have they lost a customer but they’ve gained an unhappy brand detractor.

 

[DieselBound]

That's very unfortunate. Sadly, no manufacturer is exempt from cranking out something that ends in premature failure (out of warranty). One reason why I try to really use something so that if it's going to break it's going to break during the warranty period. I've got 336 hours on my 2016; only real issue has been leaking rear axle casings and those were recently replaced under warranty (previously re-sealed; one started to leak after about 100 hrs).

I'd suggest trying to locate another dealer. Usually it is the dealer that is the only contact with Kioti. Dealers differ in their ability to be aggressive about making a customer whole: this is true with most things; I've read enough about some folks with a specific brand of car not getting a resolution from/thorough a dealer only to get resolution through another dealer. One reason why you don't want to be in a snarling match with your dealer: it only causes them to be less likely to go to bat for you- easy to turn around and say that the manufacture won't cover (when they really didn't try to find out- and keep THIS in mind, the dealer has to spend time and energy, and if something is out of warranty it's really not they're not obligated to put out any such extra effort).

 

[VTDT]

I doubt you’ll find someone more laid-back and relaxed about an issue like this then myself. My dealer has been helpful and I have been appreciative of their efforts. I spoke with Kioti and they confirmed to me the dealer had complied with information request for a potential out of warranty claim and it had been reviewed and denied.

Of course no manufacturer has to help a customer with an out of warranty repair but given the incredibly low hours and the fact that if they even supplied repair parts at cost they would not have a disappointed brand detractor on the Internet.

They made their choice.

 

[DieselBound]

Well, the "choice" was dictated by their warranty terms. I still wouldn't count out the possibility of getting some sort of break/relief. It's possible, I like to think positive, that there's the chance that a smoking gun pointing at their manufacturing process might be found and that in exchange for them getting feedback on it they might give you a break in repair costs. Again, there's the up-front, stated policy, and then there's the actions associated on a per-"story" basis.

This is the first outright engine failure of a Kioti that I've read about (but I'm not necessarily the authority on data collection of such matters). These forums tend to be great for emphasizing failures (such as this being your first thread and posting- no mention when things were going well).

I would be good if you could follow up on whatever it is that is found. Having other examples to show Kioti (and dealers) is often helpful (if not for providing a sense that someone isn't alone in experiencing a painful issue).

 

[ritcheyvs]

In the video, where is the coolant leaking from? And what is the shiny part on the ground? What was the tractor doing when the failure occurred (e.g. idling, mowing, road travel, etc.). Did you/dealer open valve cover and (if so) what did you see? Except for the turbo, your engine is very similar to the engine in many of our CK/DK tractors. So I am sure many of us will be interested in what you discover in the tear-down and rebuild.

Also, assuming you still want to own a tractor, is there reason to believe that other brands are more reliable or provide better out-of-warranty support? This is a really screwy failure and I would expect the company would want to participate (like supplying parts) in the repair just so they can understand the failure mechanism.

 

[VTDT]

That is the block heater it blew out.

 

[Trillium Farm]

That is the block heater it blew out.

Who installed that block heater?

 

[aczlan]

That is the block heater it blew out.

Looks like it snapped off, perhaps a large stick hit it, or it was overtightened by whoever installed it.

Aaron Z

 

[Kioti Paul]

Have you determined exactly what happened?

 

[xcgreene]

I'd really like to know how this happened as well. We can all learn a lot from this. Perhaps others with the rx6010 could save their machines should you find it's something preventable.

No to bombard you with questions in your time of mourning, but at the moment, what seems to have failed? Was anything unusual going on prior, what was the engine load at the time, what was your maint routine for oil changes? all that stuff.

 

[MinnesotaEric]

Apparently something let go in the valve train trashing two cylinders and cracking the head.

Five years old but only around 450 hours and out of warranty.

Both dealer and myself contacted Kioti and they have determined to offer no help what so ever with the motor rebuild despite the ridiculously low hours and lite use the tractor has seen.

A replacement motor only carries a 1 year warranty I’m told so that’s not worth the cost IMO.

Tractor will be repaired at our expense and then traded or sold.

Very disappointing that Kioti offered no help whatsoever with the repairs. Not only have they lost a customer but they’ve gained an unhappy brand detractor.

Sorry to hear of this. You can try to get your dealer to talk to Kioti about Kioti funding good will work. Aftertall, that wouild be io their best interest, given that Kioti's warranty department is earning the reputation among their dealers at working hard to not warranty anything and an engine shelling this early is nothing but pie on their face--especially so since it is a current production model.

 

[JimR]

That is truly a shame that with such low hours they refuse to help you out on this. John Deere is the same way and they are a huge Corporation.

 

[Langanobob]

Apparently something let go in the valve train trashing two cylinders and cracking the head....

First, welcome to TBN, sorry that itç—´ under unfortunate circumstances.

If it were my tractor I think the first step is to ditch the 殿pparently and figure out exactly what went wrong or at least come up with a reasonable and detailed explanation for the failure and why it should not have happened. Kioti may be thinking é„*pparently this guy ran it out of oil or messed up the valve adjustments or some other form of owner abuse.

Tractor manufacturers get a lot of requests for out of warranty repairs that are due to owner screwups and they may arbitrarily say no the first time out of self-preservation. If you are persistent and can show them exactly what part failed and that it was a Kioti failure and not due to something you did or didn稚 do they might end up with a different response. If for nothing other than curiosity about this expensive failure I壇 want to determine exactly what happened.

 

[JimR]

First, welcome to TBN, sorry that itç—´ under unfortunate circumstances.

If it were my tractor I think the first step is to ditch the 殿pparently and figure out exactly what went wrong or at least come up with a reasonable and detailed explanation for the failure and why it should not have happened. Kioti may be thinking é„*pparently this guy ran it out of oil or messed up the valve adjustments or some other form of owner abuse.

Tractor manufacturers get a lot of requests for out of warranty repairs that are due to owner screwups and they may arbitrarily say no the first time out of self-preservation. If you are persistent and can show them exactly what part failed and that it was a Kioti failure and not due to something you did or didn稚 do they might end up with a different response. If for nothing other than curiosity about this expensive failure I壇 want to determine exactly what happened.

That is a great idea.

 

[radios1]

you can knock them here. KIOTI Tractor - Home | Facebook perhaps after that, and many others agreeing with you, they may change their tune, and not be so cold!.. their tractor should not be destroying itself at 450 hours!. maybe a defect, or just improperly torqued bolts from the factory!..

 

[DieselBound]

As is clear, Kioti is not obligated, so bashing them for their lack of responding to a not-contractually obligated response/action isn't fair.

First step is to gather data, find out what happened. If there is a smoking gun pointing at Kioti's engineering or manufacturing process THEN one can use that to try and gain out-of-warranty help: ONLY way for a manufacture to improve on their products is to have a good feedback loop (warranty work usually provides for this documentation process).

I haven't looked at the video yet. The question raised as to who installed the block heater is a good one to get an answer on: if only Kioti or Kioti-backed dealers are responsible for touching the engine for anything other than simple maintenance then one has a good leg to stand on for pushing for some sort of compensation/help.

 

[blacklion66]

That is the block heater it blew out.

If one but looks their are countless horror stories about block heaters.

Circulating hot water heaters are used by by those that know the difference

 

[JimR]

As is clear, Kioti is not obligated, so bashing them for their lack of responding to a not-contractually obligated response/action isn't fair.

First step is to gather data, find out what happened. If there is a smoking gun pointing at Kioti's engineering or manufacturing process THEN one can use that to try and gain out-of-warranty help: ONLY way for a manufacture to improve on their products is to have a good feedback loop (warranty work usually provides for this documentation process).

I haven't looked at the video yet. The question raised as to who installed the block heater is a good one to get an answer on: if only Kioti or Kioti-backed dealers are responsible for touching the engine for anything other than simple maintenance then one has a good leg to stand on for pushing for some sort of compensation/help.

I believe that the block heater blew out when the motor exploded. My guess is that this tractor dropped a valve which them lodged between the piston and cylinder head. When the head cracked, the compression blew out the block heater. I hope the owner puts up pictures of all the parts so we can see what happened.

 

[DieselBound]

^^^ I agree!

Most likely a valve train failure is at the core of this. Things like this can usually be identified (when things are disassembled*).

* I'd look to take MANY pictures of the process. I'd actually figure an independent shop might be best as there could be no owner bias introduced; but, this is extra expense.

 

[JimR]

I think that any reputable dealer would be honest enough to help this guy out. Although I do recall working at a Ford Dealership back in 1979 where a guy brought in his Ford Torino with a defective motor that was involved in a recall. The warranty for the recall was for under 50K motors. This guy had 51K on his. I overheard the service manager tell him sorry, there is nothing that I can do. I did the motor swap on this car with a new motor. The service manager told me put it aside as it is going back for warranty. This SOB screwed this guy on his motor and double dipped on the repair work. I should have turned him in for it, but I needed that job.