Ordering tractor from dealership

   / Ordering tractor from dealership #11  
If you worry that a Yanmar dealer wouldn't perform warranty work on a Yanmar tractor then you need to look at another brand/dealer or both. This was an issue for a particular brand of RV's the problem was that dealer service departments were being swamped with "warranty" repairs, most of which were attributable to bad design, sloppy production, and bad QA. As a result, some dealers sent folks back to the factory rather than deal with warranty issues. Tales of 6-9 month waits to get in at the factory were not unusual.
 
   / Ordering tractor from dealership #12  
When you were speaking of videos, the Yanmar Academy has several on YouTube:
 
   / Ordering tractor from dealership #13  
As for warranty work, if a dealer turns you down for warranty work, contact Yanmar. They should support the brand they sell regardless of whether they sold it or not.
 
   / Ordering tractor from dealership #14  
Dealerships aren't doing warranty work for free; they are being paid by the parent brand. I don't "think" it's at a reduced labor rate like car dealers, but I could be mistaken.
 
   / Ordering tractor from dealership #15  
I called my dealer, said he didn't have one in stock, TYM 4820h. Asked me what options I wanted, said he would have it in two weeks.
Two weeks later I had a tractor for the price we talked about. Didn't pay a dime until I pulled it into my barn. Its a pretty simple process
 
   / Ordering tractor from dealership #16  
When I was looking at new tractors years ago, I had a dealer about 60 miles from me quote a Kubota. When I went to my local Kubota dealer with the price, he was none too happy that the other dealer gave me a quote. Saying so n so knows better and that I was in his territory.
 
   / Ordering tractor from dealership #17  
When I cross shop dealerships, I never show them a quote I got from any other dealer. If they were good enough to give me a discounted price, I really don,t want another dealer to just match it. What it does do is gives me a good ballpark idea of how much I should be able to get it for, IF a dealer really wants to sell me the particular item.
 
   / Ordering tractor from dealership #18  
When I cross shop dealerships, I never show them a quote I got from any other dealer. If they were good enough to give me a discounted price, I really don,t want another dealer to just match it. What it does do is gives me a good ballpark idea of how much I should be able to get it for, IF a dealer really wants to sell me the particular item.
Having worked around contracting my entire life; I view this whole shopping thing like an RFP "Request for Proposal" or an Invitation to Bid. Bring me a bottom line best first offer, and I'll pick the best value from multiple bids. I know that's not how most dealers, but it really should be
 
   / Ordering tractor from dealership #19  
Talk to the dealer. See what his pricing would be if you ordered. A lot of times they need a certain $ level for ordering and if you can wait and they can put an order together that helps both of you. Or possibly he has something to trade the other dealer to get what you want and the Yanmar rep may swap them around to be a good rep.
 

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