Net zero email disappeared

/ Net zero email disappeared #1  

ernemats

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I have had a net zero email account for many years and now it has just disappeared cannot find out anything about what happened. Has anyone had net zero and also lost it?
 
/ Net zero email disappeared #2  
I have had a net zero email account for many years and now it has just disappeared cannot find out anything about what happened. Has anyone had net zero and also lost it?
It is still working here...
 
/ Net zero email disappeared #3  
Wow. Haven't heard of them for a loooooooong time. I used to use them back in dial-up days. They were reliable, as I recall.
 
/ Net zero email disappeared
  • Thread Starter
#4  
Still nothing. If I try to get net zero to come up it just sits and will not come. Have tried search engines to get net zero to some up when you get net zero and click on it it will not come up just sits there then it tells you to refresh hit refresh some thing comes up. Have tried it on my I phone, lap top and desk top same results. My net zero emails on both computers disappeared but my i phone has my net zero emails still there up to last Thursday and nothing after that. Am really confused what happened
 
/ Net zero email disappeared #5  
Are you always on the same WiFi network when you've tried? I'm wondering if your ISP has blocked them. I can get to the website just fine.

 
/ Net zero email disappeared #7  
I didn't know about it, but just ran a search, clicked a link and net zero sign-in page appeared.
BTW, I have strict privacy settings and cookie blockers.
Just for kicks, clear your browser of all cookies and cache/ prior pages and try again. If that doesn't work, clear your DNS cache too; instructions for that are found on the internet,and depends on your OS.
 
/ Net zero email disappeared
  • Thread Starter
#10  
I didn't know about it, but just ran a search, clicked a link and net zero sign-in page appeared.
BTW, I have strict privacy settings and cookie blockers.
Just for kicks, clear your browser of all cookies and cache/ prior pages and try again. If that doesn't work, clear your DNS cache too; instructions for that are found on the internet,and depends on your OS.
I don't know how to do that am not too computer literate
 
/ Net zero email disappeared #11  
I don't know how to do that am not too computer literate
I'm happy to help, but you could probably get an answer out of searching it on Google faster. A few questions;
  • What kind of computer do you have?
  • How old is it?
  • When did you last update the software?
  • Are you running any anti-virus or ad blocking software?
There is something off somewhere. I have Starlink and have no trouble with getting on to net zero, so whatever the issue is, I think that it is fixable.

All the best,

Peter
 
/ Net zero email disappeared
  • Thread Starter
#12  
I'm happy to help, but you could probably get an answer out of searching it on Google faster. A few questions;
  • What kind of computer do you have?
  • How old is it?
  • When did you last update the software?
  • Are you running any anti-virus or ad blocking software?
There is something off somewhere. I have Starlink and have no trouble with getting on to net zero, so whatever the issue is, I think that it is fixable.

All the best,

Peter
My desk top is probably over 10 yrs old, my lap top is 3 yrs old and my i phone is an i phone 12 so none of them are real new and I don't think there is any additional antivirus or ad blockers other than anything that might be on microsoft edge or fire fox or apple and I think everything is as far up to date as possible . I could see it being a problem on one but not on all 3 of my devices being they are all different operating systems, windows 10, windows 11 and apple on phone. Also my daughter who lives cannot get net zero to come up if she does a search for net zero on her i phone or her laptop so to me it sounds like Starlink could be blocking it
 

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