jezreel
Silver Member
So, here’s the thing. . . I ALWAYS read posts in numerous threads that say, “No matter what brand you buy, just make sure the dealer is reputable with a ’good’ and ’accommodating’ service department.” So I gotta ask, as a new tractor buyer as of Dec 2019, how the heck am I able to know those things for a fact. You could deal with the sales guy or gal and have a wonderful experience and go back and talk to the service folks and have a great experience, but until something like this happens (mx842’s experience), you have No Idea about the true colors of the dealership. And Now, mx842 has to deal with being “That Guy” when he calls or walks into the dealership for something. mx842, Good On You for expecting and demanding “Responsible” service from the dealership. C’mon Man! ! ! after spending $30,000 and only having 22 hours on the machine, those Yahoos should have said, “Oh My Gosh Mr. mx842 We are So Sorry; we will send somebody out Right Now to assess it, and bring it back here for service if necessary.” So his Dealership did what they should have, but only because he dug his heals in and pressed them on it.
Since I bought my machine, I have not had any issues. I certainly hope this is a one-off and it is the last time you have to service your machine for a long time.
Since I bought my machine, I have not had any issues. I certainly hope this is a one-off and it is the last time you have to service your machine for a long time.