LS Tractor Owner
Super Member
- Joined
- May 1, 2017
- Messages
- 7,565
- Location
- Edgewood, NM
- Tractor
- LS XG3025 TLB, Previously MT125 TLB, Craftsman GTS6500
I had Rigid tools lifetime batteries but when I went to claim new batteries there was a problem. I ended up giving the set to goodwill. Like RNG you must read the fine print.
Then I had the problem with the EGO 3 year battery - again fine print excluded me because of the definition of an authorized dealer.
The limitations in the Rigid is that it must have been bought at Home Depot and you had to register them within 90 days of purchase and you must bring the equipment, to an authorized RIDGID service center, along with a few more requirements like have your Customer ID number and verification that the tool has been upgraded to Lifetime Service Agreement - Lifetime Service Agreement | RIDGID Professional Tools
Yep, did all of those requirements . All of them show up on the registered page online, and I have printed those out. Even all the batteries are registered. I have heard of people buying from eBay or private sellers and not having a warranty.
I just had to take in a reciprocating saw for warranty work. I was expecting them to say it was abuse or caused by misuse... nope. Repaired and returned no charge. I had worked that tool really hard.
I have not taken a battery back yet, so time will tell with that aspect.