It wasnt clear cut fraud, but deception. They offered a free trial which she signed up for. During checkout they said you just pay shipping, $4.95 which she agreed to. However, the "terms and conditions" say it isn't free.
The problem is somewhere she must have clicked on something about agreeeing to their terms and conditions.
When I tried it, I did not get to anything that said that, up to the submit payment link. She also ordered a 2nd product, so they pushed that after the initial free product.
When you click and read their terms and conditions, you have to cancel within 14 days or pay full price. It was not free, even though they said it was free up to 4 times before submitting the cc payment.
I did get a cancellation number, but they have already billed the 2nd shipment, but they have not shipped it.
Will check out the attorney general.
I slept a few hrs, have a terrible headache, and am staying home today.