Sigarms
Super Member
I sincerely hope John had a succession plan for his company. If you're a commercial account who pays net 30, that is an account you stay on top of IMO, do good work and stand behind it, and you don't lose it.We are 30 days net payment in full with our HVAC company and then interest starts accruing.
Union shops are however non existent in NC in the HVAC industry here.
Customer service is the same for any business. What people forget sometimes is that a business relationship is a two way street.
I've always paid my bills and expect the same in return. Honestly I forgot about that in the medical profession. I do know a dentist, a good man who goes to our church who does a lot of free work in his dental clinics. He explained to me that he hates dealing with insurance. Told me a lot about something I don't generally think about.
What I can tell you is if you're a good HVAC company, you generally don't want to deal with home warranty companies. Guess it may be along the same lines where a 3rd party is paying for your work.
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