Has anyone had a similar experience with JD? I live in western NC and the closest JD dealer is about 50 miles away so I’ve done all my research on the web, I have asked via the JD website for quotes from 4 different JD dealers and none of them have followed up. I am ready to buy and I can’t get anyone to take my money. I’m thinking I might have to go orange in hope of getting some service. Anyone have any suggestions? I would more then happy to deal with any dealer who will deliver.
Frustrated buyer
- Thread starter Piedmont
- Start date
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JerryG
Super Member
There was one dealer in the area that was JD. He had four dealerships. You notice that I said Had. He is still a dealer for a couple of other brands, but not JD. The new dealer appears to be wanting business and trying to work with customers. If these dealers are that way before you buy, think about how they will be after they get your money.
JDGREEN4ME
Veteran Member
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</font><font color="blue" class="small">( Has anyone had a similar experience with JD?)</font>
No, I have not had a similar experience with JD. Where I live here in PA there are at least 3 dealers and I have always received quotes from them. Now I will say that I personally visited each dealer to get a quote. /forums/images/graemlins/smile.gif
No, I have not had a similar experience with JD. Where I live here in PA there are at least 3 dealers and I have always received quotes from them. Now I will say that I personally visited each dealer to get a quote. /forums/images/graemlins/smile.gif
I have to admit that I try and get right back to Customers who go through the Deere site and request a quote, however I have noticed that I don't always get the request (am not sure why)? If you do want a Deere, I would recommend giving the Dealer a call and see how seriously they want your business (might go to the GM and make him aware of the problem, his response will tell you a lot)-
Code54
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I was not impressed with the JD dealers I went to in PA and WV when looking for a new tractor. All they would ever give me was the MSRP price and send me on my way. No test drives offered, (2 out of 5 did not have the machine in stock so that is one reason), very limited interest in making a sale, and never any follow-up. No big deal to me, went down the road to Kubota, got a great dealer that worked with me for 2 hours and sold a tractor with loader, BB, and MMM. To be honest I am glad I got the Kubota, been great and I highly doubt when I upgrade I will even look at JD again as long as the Kubota keeps holding up as well as it is.
Good luck
Good luck
megotatractor
Veteran Member
on my first naive visit to a nearby JD I had no idea what I'd have to spend on a decent machine. I mentioned I wanted to spend $5k or so and the guy practically disappeared in front of my eyes. /forums/images/graemlins/mad.gif Then I went around and kicked tires at lawn and garden shows and got educated. they were more than happy to write up a quote.
Richard
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- International 1066 Full sized JCB Loader/Backhoe and a John Deere 430 to mow with
I've been to one of my local dealers & talked directly with the owner each time.
His attitude was SO condescending that by the time I left, I wanted to verbally tell him to shove his backhoe...uh... never mind what I wanted to say... Let's just say that I politely left and decided if I EVER went back there to get a quote, it would be with certified check in hand and then right as I was ready to sign the deal with cash in hand, have a second thought and tell him his previous attitude made me change my mind as I walk out and he laments why someone would walk out at the very last second.
His attitude was SO condescending that by the time I left, I wanted to verbally tell him to shove his backhoe...uh... never mind what I wanted to say... Let's just say that I politely left and decided if I EVER went back there to get a quote, it would be with certified check in hand and then right as I was ready to sign the deal with cash in hand, have a second thought and tell him his previous attitude made me change my mind as I walk out and he laments why someone would walk out at the very last second.
Thanks for everyones input. I get that these guys are busy and may not be to computer savvy but you would think JD would be interested in their dealer follow-up.
I recieved a couple of suggestions via e-mail and I will check them out and keep you posted.
Thanks again for your input this board is outdstanding!
I recieved a couple of suggestions via e-mail and I will check them out and keep you posted.
Thanks again for your input this board is outdstanding!
CT_Tree_Guy
Platinum Member
<font color="blue">I’m thinking I might have to go orange in hope of getting some service. </font>
Wouldn't be the worst thing that could happen. /forums/images/graemlins/smile.gif
Piedmont, welcome to TBN! Yes, this really is an amazing place - lots of very nice, helpful people.
I have a Kubota, but JD sure makes fine tractors. I really think they're both awfully hard to beat. Which model of JD are you looking at? If it's a Twenty series, I'd really encourage you to keep trying to find someone who's willing to sell you one while letting you keep your dignity - I'm really impressed with them. They have lots of refinements that Kubota doesn't offer, and the cabs are said to be unmatched.
Anyway, as others have said, maybe it's time for a face-to-face with a salesman or dealer who knows how to treat customers right.
Good luck with it, and again, welcome -
John
Wouldn't be the worst thing that could happen. /forums/images/graemlins/smile.gif
Piedmont, welcome to TBN! Yes, this really is an amazing place - lots of very nice, helpful people.
I have a Kubota, but JD sure makes fine tractors. I really think they're both awfully hard to beat. Which model of JD are you looking at? If it's a Twenty series, I'd really encourage you to keep trying to find someone who's willing to sell you one while letting you keep your dignity - I'm really impressed with them. They have lots of refinements that Kubota doesn't offer, and the cabs are said to be unmatched.
Anyway, as others have said, maybe it's time for a face-to-face with a salesman or dealer who knows how to treat customers right.
Good luck with it, and again, welcome -
John
rockyridgefarm
Elite Member
</font><font color="blue" class="small">( but you would think JD would be interested in their dealer follow-up.
)</font>
I do IT work for an Auto dealership. The factory is really big about responding to emails. They are all over us to respond within so many nanoseconds and they rate our performance as if it was oxygen we were delivering to an ICU ward.
But the system crashes all the time, and even when it works, the results are very disapointing. Maybe it is too easy for potential customers to request a quote this way. Maybe most of them are 12. Probably the good ones are always lost in the server meltdowns.
But, I have even been a proponant of using Deere's system to get quotes. But, no more. I have had dismal results with ot, only to be treated very professionally when I call or stop by.
Even a faxed in bid request will likely get better results. Maybe they are more likely to respond when they know you went to a LITTLE trouble to ask for their response.
)</font>
I do IT work for an Auto dealership. The factory is really big about responding to emails. They are all over us to respond within so many nanoseconds and they rate our performance as if it was oxygen we were delivering to an ICU ward.
But the system crashes all the time, and even when it works, the results are very disapointing. Maybe it is too easy for potential customers to request a quote this way. Maybe most of them are 12. Probably the good ones are always lost in the server meltdowns.
But, I have even been a proponant of using Deere's system to get quotes. But, no more. I have had dismal results with ot, only to be treated very professionally when I call or stop by.
Even a faxed in bid request will likely get better results. Maybe they are more likely to respond when they know you went to a LITTLE trouble to ask for their response.
Ct
Thanks for the feed back I looking at either the JD 2305 or the Kubota 2350. I have abouit 3 acres of grass to cut and I need a loader for moving supplies and landscaping no real heavy lifting.
Any comments on either machine?
Thanks for the feed back I looking at either the JD 2305 or the Kubota 2350. I have abouit 3 acres of grass to cut and I need a loader for moving supplies and landscaping no real heavy lifting.
Any comments on either machine?
CT_Tree_Guy
Platinum Member
Piedmont -
I'm really not very familiar with those two machines, and they are so close in their specs that I'd be hard-pressed (and probably out of line) to try to recommend one over the other. I have a feeling that if you carefully study and test-drive both of them, something (or things) will cause you to prefer one over the other.
About the only thing that I saw in the specs that would be a negative for me (other than a 2-range hydro, which they both have) is the quarter-inching 3PH control on the 2350; if the 2305 has position control, that would be a point in its favor (again, for me).
Maybe someone with direct experience with them as mowing machines can give you some help, or maybe someone will have a completely different machine to recommend. Around here, you never know. /forums/images/graemlins/smile.gif
Good luck, John
I'm really not very familiar with those two machines, and they are so close in their specs that I'd be hard-pressed (and probably out of line) to try to recommend one over the other. I have a feeling that if you carefully study and test-drive both of them, something (or things) will cause you to prefer one over the other.
About the only thing that I saw in the specs that would be a negative for me (other than a 2-range hydro, which they both have) is the quarter-inching 3PH control on the 2350; if the 2305 has position control, that would be a point in its favor (again, for me).
Maybe someone with direct experience with them as mowing machines can give you some help, or maybe someone will have a completely different machine to recommend. Around here, you never know. /forums/images/graemlins/smile.gif
Good luck, John
rockyridgefarm
Elite Member
Kubota compares theirs to Deere's lawnmower line in the compare tool on their website; so it must not come close to Deere's SubCut... /forums/images/graemlins/grin.gif
Actually it looks like a nice machine, though I understand those quarter inch 3 points are a bit odd.
Kubota is going to sloped hoods, curved loader arms, tractor mounted scv's, and twin pedal hydros. What a strange world....
Actually it looks like a nice machine, though I understand those quarter inch 3 points are a bit odd.
Kubota is going to sloped hoods, curved loader arms, tractor mounted scv's, and twin pedal hydros. What a strange world....
jcmseven
Veteran Member
If you wish to PM me, I can direct you to my dealer. He is computer saavy and will happily take your money.
John M
John M
dubba
Gold Member
I find dealer with the tractor, RV, car dealers to be an in person sort of thing. When I purchased my small used RV at a small local dealer, I happened to get the salesman who was also the IT guy. They have a web presence that is very small, you almost have to know their name to find their web page & he says that they get almost 300 emails per day. Next to impossible for a 3 salesman team to respond to all of them with all the people walking in the door. Not trying to make excuses, I think some dealers just get overwhelmed with the "world wide market"
RalphVa
Super Member
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- Dec 19, 2003
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- Charlottesville, VA, USA
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- JD 2025R, previously Gravely 5650 & JD 4010 & JD 1025R
I got essentially the same (approx. 25% off MSRP) quotes from 2 JD dealers for my 4010. The quotes were right in line with numbers for a Kubota B7510. The dealer nearest me had one in stock. I naturally went with him (Piedmont Equipment in Charlottesville). My neighbor bought a 4310 about 6 months or so before and couldn't deal with Piedmont and went over the mountain to the other dealer I got a quote from. The dealer there deals more in the bigger tractors and didn't have a 4010 in stock.
A JD dealer in Orange gave me an MSRP quote. He didn't deal much in smaller tractors.
Ralph
A JD dealer in Orange gave me an MSRP quote. He didn't deal much in smaller tractors.
Ralph
Hey Piedmont -
I had the same problem with JD dealer in WNC when I was looking too - I ended up with a New Holland instead, saved some bucks, and got a great machine and a better dealer
PM me if interested in any details.
BTW - I bought in the Hendersonville/Asheville area
I had the same problem with JD dealer in WNC when I was looking too - I ended up with a New Holland instead, saved some bucks, and got a great machine and a better dealer
PM me if interested in any details.
BTW - I bought in the Hendersonville/Asheville area
