Circuit City

[kenmac]

Don't know how many of you shop there or , if there's a store in your area. Heard today that Circuit will close some of it's stores. About 300 will loose jobs . Wonder if it's due to the economy

 

[Jimbrown]

They are closing 155 stores. Why because they got too many cottin pickin stores 13 in Phoenix AZ alone.

 

[DocHeb]

Too many stores selling the same things that too many people realize they really don't need in times of too much economic uncertainty.

 

[Bird]

They are closing 155 stores. Why because they got too many cottin pickin stores 13 in Phoenix AZ alone.

I don't think that (too many stores) tells the whole story, though. They used to be a good place to shop and I bought my first satellite TV dish and equipment from them, a couple of TVs, my digital camera, etc. But I don't know what happened to them. They had a store in what I'd consider a good location in Lewisville, Tx, and they moved it to an "out of the way" location, and now it's closed. When I needed a battery for my camera (which I bought from them), they didn't have a battery, and the employees showed no interest at all. They currently have a store in Denton, TX, but it's close to the mall with Sears and other stores, nearby is Best Buy, Target, Walmart, etc. and when I went shopping for a small stereo, the employees showed no interest and what I found in the store was higher priced than anywhere else. And the lack of interest on the part of the employees wasn't because they were busy; they simply have no customers, so I was very much surprised to find the Denton store is not on the list to be closed.

If anyone is interested, the Dallas Morning News today has this link to a list of the stores to be closing.

 

[cast_and_blast]

None to be closed in MN - I can't understand why. Bar none, the worst customer service in retail electronics.

Scott

 

[Dargo]

None to be closed in MN - I can't understand why. Bar none, the worst customer service in retail electronics.

Scott

Really?! Man, the Circuit City store in my home town does a booming business just from the people that Best Lie across the street ticks off. I obviously can't speak for all their stores, but the 'bait and switch' tactic is most certainly alive and well with our local Best Lie store. I've walked into Circuit City and just laid down for sales before simply because they actually had a clerk ask if I needed assistance and they had something in stock that was in their ad!

Maybe Circuit City just needs to open more stores next to Best Lie stores.

 

[Bird]

Yep, that's the odd thing. Circuit City used to be excellent service until about 2 or 3 years ago, but now I don't know how it could get any worse and they have no customers. And our Circuit City is about a hundred yards or so from Best Buy which does have good service and lots of business. And Dargo, I've not seen any "bait and switch" at our Best Buy.

 

[Hakim]

Circuit City used to be excellent service until about 2 or 3 years ago, but now I don't know how it could get any worse ...

Bird,

Around three years ago Circuit City management decided to switch from the "high pressure" mode of commissioned sales people to salaried sales people. Their sales have been in a nosedive ever since. I cannot believe the disinterest and lack of knowledge of the Circuit City sales people. I avoid it at all costs. I don't bet, but if I did, I'd wager CC can't last another 12 months...

 

[SnowRidge]

The CC closest to me is a pretty decent place to do business. It is far, far, and away better than Worst Buy. I like being able to place the order on line and walk in and pick the item up at the stock room window.

 

[Bird]

I'm afraid you're right, Hakim. I don't see how they can last much longer. It's odd how different stores in different areas can be so different. It appears in this thread that most of the people who have posted in it don't like Best Buy, and before we moved back to town 6 years ago, I'd have agreed. The Best Buy in Waco, at that time, was too high priced on the items I checked on and I never bought anything there. On the other hand the Waco Circuit City was really good. Now in Denton, I've bought this computer, printer, two TVs, a VCR/DVD recorder, a music CD, a set of 4 cordless telephones, software, print cartridges, etc. from Best Buy and nothing from Circuit City. The Best Buy sales people have taken plenty of time answering my questions, never seemed to be in any hurry, and were either very knowledgeable, or good enough con artists to convince this old man that they knew what they were talking about.