davygp38
Gold Member
I had just posted a few weeks ago about the 2007 Chevy 3500 Duramax Diesel truck I bought, and I am now having big problems. When I bought the truck I also purchased a 4 year 45 thousand mile bumper, to bumper warranty. After paying for the truck, I drove it over to the local truck center to have a flatbed, with a gooseneck hitch installed.
About three days after I took possession, I get a call from the salesman telling me there was a problem with the warranty, and I might not be able to get it, because the company thinks it will be used commercially, which it will not be. I told him that I did not feel comfortable not having the warranty. he said he was appealing to the company and he was pretty sure he could get it for me. Guess what happened when I got the truck back from the body installer? Yup...big puddle of oil under the truck. As I am standing there looking at the puddle I hear a poof, and there is the rear shock gushing oil all over the driveway. I climb under the truck, and I have oil all over the skid plate, and all the tranny cooler lines are wet. I call the dealer, and bring it over. As I am driving it over on the interstate it starts to shake violently when I get over 55. It also needs an alignment, which I new before all this, and the dealer had sent me a check for. As of Wednesday, they were replacing an Axel seal, all the cover gaskets on the tranny all the tranny cooler lines, and the rear shock. They still could not figure out what was causing the vibration, at 55, and did not have a date for completion. I called the salesman today, to remind him that now more than ever, there was no way i was taking this truck without a warranty. I told him I was willing to start over, on a different truck. He says to me " thats a problem," because the truck is in your name, and we can't take it back until you have the Tittle to give to us. I need all the advice, I can get on how to handle this. I live in New York State, so the lemon laws are good, but I feel like they reneged on the deal by not getting me the warranty, and no matter what, the deal was off the minute it did not go through. I need all the advice I can get. Let her rip.
About three days after I took possession, I get a call from the salesman telling me there was a problem with the warranty, and I might not be able to get it, because the company thinks it will be used commercially, which it will not be. I told him that I did not feel comfortable not having the warranty. he said he was appealing to the company and he was pretty sure he could get it for me. Guess what happened when I got the truck back from the body installer? Yup...big puddle of oil under the truck. As I am standing there looking at the puddle I hear a poof, and there is the rear shock gushing oil all over the driveway. I climb under the truck, and I have oil all over the skid plate, and all the tranny cooler lines are wet. I call the dealer, and bring it over. As I am driving it over on the interstate it starts to shake violently when I get over 55. It also needs an alignment, which I new before all this, and the dealer had sent me a check for. As of Wednesday, they were replacing an Axel seal, all the cover gaskets on the tranny all the tranny cooler lines, and the rear shock. They still could not figure out what was causing the vibration, at 55, and did not have a date for completion. I called the salesman today, to remind him that now more than ever, there was no way i was taking this truck without a warranty. I told him I was willing to start over, on a different truck. He says to me " thats a problem," because the truck is in your name, and we can't take it back until you have the Tittle to give to us. I need all the advice, I can get on how to handle this. I live in New York State, so the lemon laws are good, but I feel like they reneged on the deal by not getting me the warranty, and no matter what, the deal was off the minute it did not go through. I need all the advice I can get. Let her rip.
