3720 delivered today

/ 3720 delivered today #1  

vic654

Member
Joined
Jan 29, 2009
Messages
43
Location
Rhode Island
Tractor
John Deere 3720
Hello evryone new member here.I have been looking at site for a couple months and the info i found here helped me in my purchase of my 3720 cab.I have the front snowthrower the 72" auto connect deck and the 300cx loader.I played a little bit with it today and i am very happy with it the heat is awesome.I have put a few pics in here i include a pic of my old tractor a kubota bx no cab thats why i went and got the jd with cab and cant wait to use it.Thanks for the info i got on here it was very helpful.
 

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/ 3720 delivered today #2  
Nice machine. Now all you need is some serious snow!

Sincerely, Dirt
 
/ 3720 delivered today #3  
Welcome to TBN:D

Look into getting a I-Match QH also so you won't have to wrestle that ballast box.
 
/ 3720 delivered today
  • Thread Starter
#4  
Thanks already ordered the i match hitch.heres a couple more and the reason i got the cab
 

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/ 3720 delivered today #5  
What made you go with the green cab instead of the orange?

Sincerely, Dirt
 
/ 3720 delivered today
  • Thread Starter
#6  
i was originally looking at the kubota l3940hstc but believe it or not the JD dealers where giving better deals.Both where fairly similar in price but the kubota was only giving 8 or 9% discount and i was able to get the 3720 set up for a 14% discount.I also thought the cab quality on the jd beat the orange hands down.The overall all Green tractor to me was just better for the money.The kubota i had was great i never had a problem with it but the kubota dealers where not that willing to wheel and deal like the Green dealers.I was very happy with my dealer and saleman and that sealed the deal.i bought it out of stae in NH and hired a trucker on uship and had it delivered to me for just $225 for the 145 mile trip.
 
/ 3720 delivered today #7  
Welcome to TBN, welcome to GREEN, I plowed in RI with my former 4100 and so I know with that unit you will kick some butt up there in that environment when it snows, and you will be warmer too! I bought mine in MASS at that time and I had a trailer hooked to my SUV and I brought that unit home. I once was contemplating Kubota, but bought JD and stayed JD.
 
/ 3720 delivered today #8  
Nice tractor and Blower! I know you will enjoy the cab. There are a ton of threads on radio installs and other cab light tricks here. Enjoy!
 
/ 3720 delivered today
  • Thread Starter
#9  
Just wanted to give an update on my tractor.On sat morning when i went out to move my tractor so i could start to setup my temporary shelter for it .I noticed a large amount of oil and oil spray on left side of engine and the top of stater.The cover guard around the turbo had quite a bit of oil puddled in it and was dripping down on the top of starter and the wires below it.There was oil spray on the side of engine and all surrounding areas down to the frame.I litteraly have put .4 hours on it for a grand total of 6.9 hours.It a had 6.5 when delivered.I contacted the dealer this morning and the salesman that sold it to me was not working today so i asked to speak to the owner.He was not in yet and they said he would call me when he got in.As of 5:00 pm today he has not retuned my call.I really hope this is not an indication as to how this is going to be handled.I am concerned some damage has been done to the engine because of the white oil smoke from exhaust and the strong odor of burning oil.I am going to ask them to replace the tractor with a new unit or refund my money and i will purchase a new one from another dealer.Sorry for the long post but i am a little upset at this situation.If anyone has any ideas on this i would love to hear them.Thanks for the chance to vent.

vic
 
/ 3720 delivered today #10  
Just wanted to give an update on my tractor.On sat morning when i went out to move my tractor so i could start to setup my temporary shelter for it .I noticed a large amount of oil and oil spray on left side of engine and the top of stater.The cover guard around the turbo had quite a bit of oil puddled in it and was dripping down on the top of starter and the wires below it.There was oil spray on the side of engine and all surrounding areas down to the frame.I litteraly have put .4 hours on it for a grand total of 6.9 hours.It a had 6.5 when delivered.I contacted the dealer this morning and the salesman that sold it to me was not working today so i asked to speak to the owner.He was not in yet and they said he would call me when he got in.As of 5:00 pm today he has not retuned my call.I really hope this is not an indication as to how this is going to be handled.I am concerned some damage has been done to the engine because of the white oil smoke from exhaust and the strong odor of burning oil.I am going to ask them to replace the tractor with a new unit or refund my money and i will purchase a new one from another dealer.Sorry for the long post but i am a little upset at this situation.If anyone has any ideas on this i would love to hear them.Thanks for the chance to vent.

vic

WOW, Sorry to hear of your troubles...
In the morning, call the Service Manager-he is the one that can and will help you, not your salesman and not the owner.

I seriously doubt any damage was done other than the mess. The white smoke is normal anyway when it cold out.

My money say's it's a simple fix and all will be well...they will probably send a mechanic out and fix it in your driveway.
 
/ 3720 delivered today #11  
My JD 4045 engine in my mulching machine blew the oil line that feeds the turbo. JD sent mechanics on ATVs out to the mountian top and fixed the issue. They even replaced the turbo since it ran without oil for a while (very short while since the cab filled up with somke instantly). I would think that if you did not run it for a long time you did any internal damage. I am assuming that as soon as you saw the oil you shut her down.
 
/ 3720 delivered today
  • Thread Starter
#12  
Yes i shut it down immediately but it had 6.4 hours on it when delivered so not sure if it was doing this during those hours.Im thinking maybe the tubo 0-ring because all the oil lines look fine no leaks on them.
 
/ 3720 delivered today #13  
Hope all turns out well! JD has been awesome to me on my mulcher...that is why I am going with the JD tractor.
 
/ 3720 delivered today #14  
Am I alone in my thoughts that "Dealer Prep & Inspection" prior to delivery is something dealers no longer do. Several individuals have reported major problems lately with items that should have been identified and corrected prior to delivery. Reminds me somewhat of in the eary seventies when most automobile dealers left post sales prep and inspection to the poor guy in the wash pit. Anyone who purchased an automobile or truck in that time frame knows about the problems the vehicle was delivered with.
 
/ 3720 delivered today
  • Thread Starter
#15  
just got off the phone with owner and his brother who runs the service dept.They where very apologetic and said whatever they have to do to make it right they will .The brother said it sounded like a turbo o-ring problem and that they would replace the turbo with a new one in case any damage was done to the existing one.Not sure if this is there normal service or its because i called JD corporate who in turn called them either way they are going to run a full diagnostic on entire tractor including electrical and give me a copy of it and of everything they do.I told them if its just the turbo im fine with the new replacement but if its anything to do with the engine i will not accept the same tractor only a new replacement.
 
/ 3720 delivered today
  • Thread Starter
#16  
gator in response to your question the prep list was in the manual they gave me and it was blank.They didnt even fill it out if you can believe it!Not only that the guy loading on the tractor for delivery noticed the oil pressure light and asked the guy who does the setuo for there tractors whats up with the light and he told him that its ok it will go off at higher rpm!The service manager was pissed when he heard that and said the light should NEVER be on unless theres a problem.He told the guy loading tractor that in the future to always go to the service manager and he makes final decisions on any and all questions about service lights etc.Not sure if this is just a sign of the times of todays marketplace or what but it sucks.I own a construction business and i certainly make sure all my emploees are trained on all our equipment and to make sure everything is perfect BEFORE the customer gets the final product.

Vic
 
/ 3720 delivered today #17  
Just hang in there, if you have a good dealer then he will give you
good service. I have a dealer 20 miles from me and he has lost several customers, because he has done bad service.

With the way the economy is i don't think no dealer wants to do
any bad service and lose any customers.

Good luck.
_______________
 
/ 3720 delivered today #19  
Don't worry. They, or another JD dealer will take care of you. The service manager of any dealer will handle it for you. They don't care where you got it.

I had a bent 3pt lever on mine. I didn't notice it for a while because I had it delivered with the backhoe mounted and didn't unmount it for 6 months. I was amazed the dolt that mounted the hoe didn't notice the bent lever because it was really hard to move. Total bozo.
So much for that department checking out the tractor before they delivered it!
I called in the morning and they came and replaced it that afternoon.

Your problem sounds like what they call infant mortality. It happens. They'll come out and replace it. They'll clean it up and it will be as good if not better than new.

I have had my 3720 for a few years and it is a great tractor.
 
/ 3720 delivered today #20  
....but if its anything to do with the engine i will not accept the same tractor only a new replacement.

IMO, your asking a little much on that part...
Think about it this way...if it would have happened while unloading the tractor during the shipping from the factory to the dealer, the dealer would have fixed it up and put it on the sales floor... you wouldnt even know anything about it and would be none the wiser...

I come from a large automotive dealership and it happens all the time. Wont even show up in a warranty search because its technically not a warranty issue but a "Pre Delivery Service" Issue....and they dont HAVE to disclose it either...I've seen a few repainted hoods & roof's because the transport company was careless when chaining/unchaining the vehicles from the transporter....

Sounds like your dealer has you covered and I'm sure it will be made right. Look at it this way, if you can go thru your entire warranty with no further issues because of it, chances are you wont encounter any after then either.
 

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