My Experience with Summit Tractors

[svbhvman]

Post removed by OP.

The CEO of Summit called me and I agreed to take my post down and give him an opportunity to correct the situation, If it is not fixed within two weeks I will put the post back up.

 

[Sprinkler Fitter]

So with all this happening, have you had time to use the tractor for anything else?

They look like nice tractors.

 

[Tinhack]

Sounds like the place is run out of someone's garage.

 

[tacticalturnip]

I'm disheartened. If the contact information was the problem the post could have been edited.

If I were an *******, I might suspect Summit, and advertiser here, may of asked for your thread to be pulled.

If I were an *******.

 

[Shawn T. W.]

While there is a separate sub-forum here Summit Tractors Forum it seems to be moderated by summit? Which is also an advertiser here ...

While there will probably be more views with it placed here ... It might be better to have the thread over there ... Although probably most tractor owners, or possible new tractor owners wouldn't even see it over/down there ...

I hope the OP can get this straightened out, and made right for his loss.

 

[svbhvman]

So with all this happening, have you had time to use the tractor for anything else?

They look like nice tractors.

I bought the 54 inch grapple with the backhoe and it arrived quickly. I live on eleven heavily wooded acres and have used it to clean up brush and move felled tree logs around. I was surprised by how easily it handled some of the larger logs.

 

[svbhvman]

I'm disheartened. If the contact information was the problem the post could have been edited.

If I were an *******, I might suspect Summit, and advertiser here, may of asked for your thread to be pulled.

If I were an *******.

That was my thought exactly. I purposely didn't repost on the Summit forum because of that and the fact that this post was to inform potential buyers of how I have been treated by Doug/Summit. In all fairness the guys in tech support have been wonderful but the company can only be as good as its leadership.

 

[4get gto]

With all the time them saying they would make it right pretty much without any argument and then ignoring you doesn't say anything good about how they do business.
The promises they made will come back and bite them.

 

[Panik]

So with all this happening, have you had time to use the tractor for anything else?

They look like nice tractors.

Not quite, originally the U.S. corporate office was about 15 minutes from my house and located in a bit of funky industrial complex. They moved to a different location in my area not too long ago.

What I find interesting is when they first arrived in the area they had some partnerships with local big box stores to sell their tractors out front with all of the other "powered" yard equipment like mowers and log splitters and such. Interestingly those displays have been slowly disappearing around town. Also interesting is that none of the local, actual tractor dealers (inclusive of gray market dealers) seem to be carrying their line.

Doubt it will ever happen, but I would be curious to better understand why. Looking at the equipment packages in person the tractors all seem well built (over built in some ways) for their size and the pricing for the options are pretty amazing.

<Note: Don't have a dog in this fight... while I would love to trade my Bx for a slightly larger, more powerful tractor I'm certainly not in a financial position where I would do that with any brand currently>

 

[CloverKnollFarms]

They do seem.to be much less present here and elsewhere online