Warranty work lessons learned.

Dlindsey · Jul 9, 2025

I have an RK 55 of 100 hours. My hydraulics are messed up my arms do not lift unless the a lever engaged in forward or rear position.

Call the Farmington location they told me to bring it in and they’ll take a look at it and get back with me. Mechanic seems like a nice guy just doesn’t wanna say anything as I understand. Corporate is CYA.

Yes, yes I know I bought an RK tractor. Lesson learned, but I need some help. Could someone please share their lesson learned experience with warranty work and repairs through Rural King? I don’t wanna be waiting six months for someone to finally find a file a claim. How can I make the system work for me?

For instance, who do I talk to in Corporate to get something done looked at in a timely manner?

Any thoughts comments, suggestions contacts? Would be much appreciated. I don’t mind picking up the tractor taking it to a different store. I just like to get this done and be moved on as I need the tractor as a season and they told me they didn’t give me a loaner.

DonRybak · Jul 11, 2025

Are you talking about the arms on the front end loader or 3 point hitch? Did this just start or has it been an issue from the start?

Dlindsey · Jul 11, 2025

3 point hitch, from the start.

ptsg · Jul 11, 2025

Was this tractor bought new? Can you tell if there was anything added to the hydraulic system? Like a 3rd function in the loader?

Dlindsey · Jul 11, 2025

It was brought brand new, I added a third function and a backhoe.

Speaking to the mechanic this morning, they’re gonna try to install a new valve assembly. The backhoe was always attached to the B port. He said it should be attached to the a Port. But the a port does not work. He suspects it was been wrong from the factory and rather than someone fixing it there they just attach the B port and sent it out. If that doesn’t work, he said they’re gonna change out the entire control valve assembly…..

DonRybak · Jul 12, 2025

Glad you got some response. Hopefully it will be a quick fix and you can get back to the field.

DonRybak · Jul 16, 2025

Any update on your issue?

Dlindsey · Jul 19, 2025

I finally got the tractor back yesterday. They just replaced the rear remotes and said that it is now operating normally. They said to run the tractor in the forward or reverse position. The middle position doesn’t do anything….

I explained to themit still is doing the exact same thing and the rear and is getting so hot that steam is coming off of it and I will lose function to my loader. I spoke with the lead tech and he told me it’s normal and most people carry gloves in their tractor if they need to do something on their rear end.

Something seriously wrong and they don’t know so I’ll be giving him a call today as well. Which is unfortunate because I live two hours away.

bmaverick · Aug 3, 2025

Dlindsey said:
I finally got the tractor back yesterday. They just replaced the rear remotes and said that it is now operating normally. They said to run the tractor in the forward or reverse position. The middle position doesn’t do anything….

I explained to themit still is doing the exact same thing and the rear and is getting so hot that steam is coming off of it and I will lose function to my loader. I spoke with the lead tech and he told me it’s normal and most people carry gloves in their tractor if they need to do something on their rear end.

Something seriously wrong and they don’t know so I’ll be giving him a call today as well. Which is unfortunate because I live two hours away.

bmaverick · Aug 3, 2025

Dlindsey said:
I finally got the tractor back yesterday. They just replaced the rear remotes and said that it is now operating normally. They said to run the tractor in the forward or reverse position. The middle position doesn’t do anything….

I explained to themit still is doing the exact same thing and the rear and is getting so hot that steam is coming off of it and I will lose function to my loader. I spoke with the lead tech and he told me it’s normal and most people carry gloves in their tractor if they need to do something on their rear end.

Something seriously wrong and they don’t know so I’ll be giving him a call today as well. Which is unfortunate because I live two hours away.

By chance, what hydraulic fluid is recommended in the TYM part of this tractor? If it was a Yanmar or Deere, JDM J20C Hygard or Yanmar TF500A should only be used.

If it is HOT to the touch, I would strongly recommend Lube Gard.