Starlink

[RedNeckGeek]

I forgot to ask earlier, are there errors being thrown in your error log?

I did find notifications, mostly from remote managed switches that seem to be dropping off and reconnecting to the network. But that doesn't effect the AP that services most of the WiFi cameras. I also see notifications when the StarLink connection drops, and the system fails over to the old HughesNet connection. That seldom lasts more than a minute before it automatically switches back.

When you say that the UDM-PRO is manually configured to do DHCP for 192.168.10.6-254, do you mean that your base LAN is set up to be 192.168.10.1/32, with DHCP service enabled from 192.168.10.6-254? (The UDM-PRO is at 192.168.10.1, right?) (sorry to ask dumb questions)

No such thing as a dumb question, PT. My gut tells me this is a simple settings problem.

I can't find anything that says 192.168.10.1/32. I see a host address of 192.168.10.1, and a netmask of 24 (249 usable hosts), with an IP range of 192.168.10.6 - 192.168.10.254 and a subnet mask of 255.255.255.0. This is in Network -> Settings -> Networks ->

Is it possible that your UDM-PRO thinks that the WAN link is bandwidth limited? Does the speed setting have something reasonable in it like 400Mbits/s down/100up? (i.e. A little faster than what Starlink might get to) Is it possible that you have your base LAN network setting configured to limit the per user bandwidth? (Normally enabled for guest networks and IOT networks, but not usually enabled for the base LAN) Grasping at straws here.

I don't see where I'd set anything to limit bandwidth on the WAN. Under Network -> Settings -> Traffic Management, there are no Rules, no routes or static routes are set, and neither Device nor Traffic identification is enabled.

Under Network -> Settings -> Firewall and Security, Country Restriction and Threat Management are both off.

Here are the firewall rules:

3001	Accept	All	Internet In	allow established/related sessions

3002	Drop	All	Internet In	drop invalid state

3001	Accept	All	Internet Local	allow established/related sessions

3002

Drop

All

Internet Local

drop invalid state

There are no forwarded ports.
Under Under Network -> Settings -> Profiles -> Bandwidth Profile, there are no download or upload restrictions set.

Have you tried to ping the Starlink router? ping in flood mode?If so what sort of times did you get?

Ping results:
--- 192.168.1.50 ping statistics ---
15 packets transmitted, 15 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 1.419/2.064/3.892/0.758 ms

Flood ping results:
.Request timeout for icmp_seq 32391
..Request timeout for icmp_seq 32450
..Request timeout for icmp_seq 36990
..Request timeout for icmp_seq 37051
.^C
--- 192.168.1.50 ping statistics ---
44069 packets transmitted, 44048 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 0.992/4.329/35.872/2.079 ms

Does that mean anything to you? It's greek to me, other than there were no dropped packets and the times look pretty reasonable.

I really do appreciate your help in trying to ferret out this little problem, ponytug. Anything else you could suggest, or other resources I might consult?

Thanks again!

 

[ponytug]

To me the good news is that there aren't a bunch of errors in your log, the ping flood didn't lose many (21 packets), and the ping times look ok, but not great. I would have expected ping times closer to 1-2ms, or below, rather than 4.3ms. And it doesn't seem to be a Starlink issue.

Questions:
Have you tried reseating, unplugging and plugging back in, all the Ethernet cables, checking for dirt/debris with a bright light, or some compressed air? I would double check your crimps, just in case. as I am sure you know a single intermittent contact can cause all sorts of issues.

On your particular network, under Networks, usually Default, is the purpose corporate and the network group LAN, I.e. default?

The network range should be 192.168.10.1/24, that should generate 254 addresses. You might try clicking the update DHCP range button. I am a bit puzzled as to why DHCP should start at .6; what is the netmask set to? (e.g.255.255.?.?) I think that it should be 255.255.255.0 Can you test DHCP Server to on DHCP name server to auto, and DHCP gateway IP to auto? Do you have the advanced options off, including IPV6 to off?

Sorry not to have the answer. I will noodle some more on this.

All the best,

Peter

 

[RedNeckGeek]

Questions:
Have you tried reseating, unplugging and plugging back in, all the Ethernet cables, checking for dirt/debris with a bright light, or some compressed air? I would double check your crimps, just in case. as I am sure you know a single intermittent contact can cause all sorts of issues.

I ran the cable out to Dishy through a 3/4" length of PVC and it was a tight squeeze. The connector on the cable was covered in tape to keep it clean, but I had to pull pretty hard to get it through. That could very well have damaged the cable. I'm scheduled to have a trencher on site sometime soon, and plan to trench and run a larger conduit for a longer, 175' Dishy cable. Maybe that'll make a difference, but since the bottleneck seems to be between the Unify system and the SL router, I'm not expecting much improvement.

The Ethernet connectors Ubiquity sells are clear plastic, and I check each crimp under high magnification to make sure the wires are fully seated and there are no stray "hairs" shorting out adjacent connections. Yeah, been burned by bad connectors before...

On your particular network, under Networks, usually Default, is the purpose corporate and the network group LAN, I.e. default?

Didn't have a corporate option until I switched back to the Legacy Network interface, but once there, both corporate and network group LAN were there. Another instance where the new interface just can't get the job done, yet Unifi keeps pushing it on their users.

The network range should be 192.168.10.1/24, that should generate 254 addresses.

The Gateway IP/subnet is 192.168.10.1/24, network range is 192.168.10.1 - 192.168.10.254, and network IP count is 254.

You might try clicking the update DHCP range button.

I can't find it in the legacy interface Network -> Networks. Don't see it in the new interface, either. Where is that button?

I am a bit puzzled as to why DHCP should start at .6;

That's something I picked up from a CrossTalk Solutions video. Forget the reason he sets his up that way, though.

what is the netmask set to? (e.g.255.255.?.?) I think that it should be 255.255.255.0

Confirmed: netmask is 255.255.255.0.

Can you test DHCP Server to on DHCP name server to auto, and DHCP gateway IP to auto?

DHCP Name Server and DHCP Gateway IP are both set to auto.

Do you have the advanced options off, including IPV6 to off?

No advanced options are enabled, no IPV6.

I've been wanting to try putting the SL router into bypass mode, but couldn't get past the login in the SL app. I tried one more time today, this time punching in my username/password instead of using a password manager. And I got in. WTF?

Anyway, with the SL router in bypass mode, I used Ookla Speedtest on the MBPro to run another set of tests.

Down Up
50.8 13.2
38.4 6.58
53.1 6.07
52.4 7.16
38.6 7.48
___________
46.7 8.10

Since the SL router is in bypass mode, there's no SL WiFi network, but I can still use the SL app on the iPhone ti speed test through the Unifi WiFi:

Down Up
34 7
44 5
63 14
43 12
63 10
___________
49.4 10

Pretty much the same.

I also notice that now on the Unifi Network -> Dashboard, WAN1 reports an external IP of 100.101.101.194. Before, I was getting an IP in the 192.168.X.X range.

Another oddity is that the StarLink app on the phone is reporting obstructions, but none are visible in the VISIBILITY page of the app.

Again, thanks for the help. If you come up with any other ideas, lemme know.

Until then, maybe we should return this thread to the regularly scheduled programming...

 

[LittleBill21]

you may want to check you unifi bandwidth (20/40/80) etc... and the band. sounds like you might be on 2.4/20

my unifi pro, can do 600mbit on 80/5.8 via lan transfer etc...

 

[ponytug]

I also notice that now on the Unifi Network -> Dashboard, WAN1 reports an external IP of 100.101.101.194. Before, I was getting an IP in the 192.168.X.X range.

Dishy runs on the 100. network, so that's why the address shifted. No worries.

Ethernet isn't fiber, but yes, it doesn't respond well to being pulled hard.

Have you tried using your other WAN port to see if the behavior is any different?

I can't find it in the legacy interface Network -> Networks. Don't see it in the new interface, either. Where is that button?

It is to the right of the network address in the old interface IIRC. But your network addressing seems ok.

Can you plug your MBP into the bypassed Starlink router at the Ethernet adapter and run a speed test? (I.e. Cut out your beautifully made Ethernet cable and the whole UDM-PRO?

All the best,

Peter

 

[RedNeckGeek]

you may want to check you unifi bandwidth (20/40/80) etc... and the band. sounds like you might be on 2.4/20

my unifi pro, can do 600mbit on 80/5.8 via lan transfer etc...

Somewhere in this mess is the WiFi network in use. I think it's the first Gunsmoke listed. That's the only one that lists a Transmit Rate...

Software Versions:
CoreWLAN: 13.0 (1375.2)
CoreWLANKit: 13.0 (1375.2)
Menu Extra: 13.0 (1380.2)
System Information: 12.0 (1300.2)
IO80211 Family: 12.0 (1200.12.2)
Diagnostics: 1.0 (805)
AirPort Utility: 6.3.9 (639.9)
Interfaces:
en0:
Card Type: AirPort Extreme (0x14E4, 0x7BF)
Firmware Version: wl0: Oct 23 2019 08:32:36 version 9.137.11.0.32.6.36 FWID 01-671ec60c
MAC Address: f0:18:98:99:68:56
Locale: FCC
Country Code: X0
Supported PHY Modes: 802.11 a/b/g/n/ac
Supported Channels: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165
Wake On Wireless: Supported
AirDrop: Supported
AirDrop Channel: 0
Auto Unlock: Supported
Status: Connected
Current Network Information:
Gunsmoke:
PHY Mode: 802.11ac
BSSID: e0:63:da:78:5d:47
Channel: 36,1
Country Code: X0
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -65 dBm / -95 dBm
Transmit Rate: 180
MCS Index: 0
Other Local Wi-Fi Networks:
Gunsmoke:
PHY Mode: 802.11n
BSSID: e0:63:da:77:5b:d7
Channel: 6
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -77 dBm / -95 dBm
Gunsmoke:
PHY Mode: 802.11n
BSSID: e0:63:da:77:5d:47
Channel: 6
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -58 dBm / -95 dBm
Gunsmoke2.4:
PHY Mode: 802.11n
BSSID: ee:63:da:77:5b:d7
Channel: 6
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -77 dBm / -95 dBm
Gunsmoke2.4:
PHY Mode: 802.11n
BSSID: ee:63:da:77:5d:47
Channel: 6
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -59 dBm / -95 dBm
GunsmokeGuest:
PHY Mode: 802.11n
BSSID: e6:63:da:78:5d:47
Channel: 36,+1
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -65 dBm / -95 dBm
Gunsmoke_IoT:
PHY Mode: 802.11n
BSSID: ea:63:da:77:5b:d7
Channel: 6
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -76 dBm / -95 dBm
Gunsmoke_IoT:
PHY Mode: 802.11n
BSSID: ea:63:da:77:5d:47
Channel: 6
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -56 dBm / -95 dBm

 

[Pixguy]

My brain hurts!

 

[buckeyefarmer]

First one says current, then there are the others.

 

[buckeyefarmer]

The BSSID looks like MAC addresses, from same brand of equipment.

 

[ponytug]

@RedNeckGeek You might want to check that your access points aren't putting you on your presumably bandwidth throttled guest network. I.e. try deleting all of the WiFi authorizations except for Gunsmoke 5GHz on a single device, e.g. a tablet, and rerunning the speed test.

All the best,

Peter